filters
state:
Show
city:
Show
category:
Show
product:
Show
I placed an order with doordash yesterday. The restaurant was posted to be open until 8:30 PM. I had my order in the computer by 7:15 PM. In the mean time my account was debited for the cost of the food, and the time of delivery was scheduled for 7:54. Well the time...
Read more
Anonymous
Lee

That is because they charge the customer FIRST before they even put the order through.

1.0
I didn't like
  • That they didnt place my order
  • Unreliable and no customer service contact
  • Never delivered
#1090473
Reply to reviews
I've been using DoorDash for a couple years. I've never had any problems since the beginning when they messed up my delivery address. Tonight I ordered food and was informed it would be delivered by 6:03. At 5:35 I got a text from the driver saying he'd been waiting at...
Read more
#1090100
Reply to reviews
I have had both Good & Bad service experience from Doordash. Doordash is priced higher than any other restaurant delivery service (Bitesquad , Grubhub, etc.) that I've used. About half of my orders through them come later than promised. But the service I received on...
Read more
#1090042
Reply to reviews

Doordash - Can't my food come on time and be hot?

Doordash
#1090938
1.0
Every time I order from Olive Garden I don't get my food until 2 hours later. When I make orders from other restaurants like Jersey Mike's my food is cold. I have had to microwave some food. I don't know if it's the driver not getting there on time/knowing how to deliver food properly or the restaurants. Either way I'm not happy.
Comment
Show

Doordash - Trashy service

Doordash
#1089710
completely forgot half my order
Comment
Show

Doordash - Driver delivered to wrong hotel

Doordash
#1089461
Driver delivered my order to the wrong hotel (apparently he never bothered to verify the address) after waiting almost 2 hours for my order that was less the. 2 miles away. Customer service was not helpful and just offered to refund my order. This was my first time using this app and this will be my last.
Comment
Show

Doordash - Excellent service

Doordash
#1087789
I just had food delivered from DoorDash. The driver was awesome. He sent me a text to let me know that the food was ordered and he was earlier than the delivery time. Edgar was great! I've had ok experiences in the past, but I am very happy! Thank you!
Comment
Show
The fact of the matter is that the Order Placers that helped DoorDash to where it is now has been left in the dark. I have been contracting with this company for more than 2 years and have seen its ups and downs. We understand that we are Contractors but as such, we...
Read more
1.1
I didn't like
  • Jobs taken away from us workers
#1088169
Reply to reviews
I applied 6 months ago. I got another email last weak denying my application. I am NO LONGER interested in your company. How do I get YOU to stop doing background checks and delete my information/application from your files? your phone system sucks. there is NO WAY to...
Read more
1.0
#1084537
Reply to reviews
Tried to use service while on vacation. Credit card for payment uses home billing zip code, vacation food delivery address different. Doordash only asks for billing zip, not billing address when registering payment method, no card will accept the charge (Visa,...
Read more
1.0
I didn't like
  • Failed delivery
  • Doordash never called back when we complained
#1082246
Reply to reviews
So i have the app on my cell and i made an order from Islands Res. And for some reason the app charged wrong card although i made the selection so i call their customar care and they tell me that they're sirry and my money will be refunded in 24-48 hours, Not True! I...
Read more
Anonymous
Anonymous

That's what happens when jobs get outsourced to third world countries. High turn overs on jobs like those and your $ amount goes a long way.

Anonymous
VCC

Same situation with me, it's been almost 3 weeks and no refund. This is after I spoke to someone and the guaranteed I'd get a refund in 3-5 days. This was about a week and a h...

1.5
#1081630
Reply to reviews
Doordash - Spent $69.00 & waited over 3hrs..
Tried using their live chat feature which never worked.. not until I'd figured out where to call, called, talked to customer service, & returned to the app, did I see a message from live chat. As I was typing my response, nearly completed what I'd wanted to voice, &...
Read more
Anonymous
dee

As usual that is Doordash with their outsourced team they replaced AMERICAN workers with.....

1.5
#1078409
Reply to reviews
I am very unhappy with Doordash service or lack thereof. This service sucks. My 1st time using them & my last. Placed an order via Doordash at 6:14 pm & its now 8:04 pm. I called Deer Valley Times Square Italian restaurant & was told the order has been sitting there...
Read more
2.1
I didn't like
  • Poor delivery service
  • So many fees
  • Bad customer service
#1077684
Reply to reviews
First - I love businesses like doordash who try desperately to hide any customer service phone numbers and email addresses. Go ahead. Take 10 minutes and try to find it on the doordash website. Good luck. *** consumer - just give me your credit card number and let me...
Read more
Anonymous
Dee

You can thank their non-English speaking outsourced team for your wrong order. The merchants can't understand a freaking thing they say and complain.

1.0
I didn't like
  • Being ripped off
#1076920
Reply to reviews