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1.8 Based on 171 reviews
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    • Failed to deliver 10
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I have order my food from a popular restaurant in dublin , ca. My order is not deli vered to me after 2 ho urs of the order after contacting Door dash cust omer care they don't have any clue on the order. If this is the case I will not deliver anything from door dash in the future. I have decided not to order from door dash any more. They don't deliver want is ordered I experienced it couple of times. After contacting the customer care they say... Read more

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We ordered food and waited longer than the estimated wait. Doordash indicated food was being prepared but was never out for delivery - and then the restaurants closing hour popped up, and shortly thereafter the delivery person called to say the place had been closed for a private party. Sad sorries from Doordash and a refund and a $4.99 credit. For a lost night? Any of the other services would've refunded us and also credited us for the full... Read more

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Doordash - Review in Delivery category
1 of 2

I just spent $100 on 5 items. 2 appetizers, a salad, and 2 entrees. Only 4 items arrived, partially at that. All of them were cold. Only 1 of them should have been. My salad was the only decent thing. My soup was missing completely. My spinach artichoke dip was enough to amount to $2 rather than $10. My chicken was missing the signature mashed potatoes. And Door Dash has offered to refund me $12 and some cents. Seriously?!?!? Oh, and the live... Read more

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  • From mobile
  • 1 day ago
  • #924587

Never received my food horrible service .

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Drivers are super nice. When you can get the site to work properly (good luck, because customer support NEVER responds) the food arrives on time and the order is usually complete and correct. Unfortunately, lately, I have not been able to make the site work. When I reach out to customer support, I receive no response. After logging in, selecting a restaurant, and then selecting an item, site pops a window where you select choices in each... Read more

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  • From mobile
  • Sep 21
  • #922903

No contact wirh customer service by phone

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  • From mobile
  • Sep 21
  • #922696

Deliver guys was 30mins late riding a SCOOTER!!!! He responded to my text saying he was on the freeway. How do you text while riding a scooter? He said the restaurant tool a long time, but I called the restaurant... driver was lying. He asked me of all things, does it say on my order that the deliver guy was driving a scooter? This company is the worst.

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Never got my food, paid $40 (with credit coming in "2-7 business days") They tried to deliver TWO TIMES- TWO *** times and the *** driving the car NEVER KNOCKED ON MY DOOR, NEVER BROUGHT THE FOOD, NEVER CALLED!!!!!!!!!!!! I am FURIOUS!!!!!!!!!!!!!!!!!!!!! When I spoke to them on the phone they "informed" me (yes, that was the language used) that the order had been cancelled- by whom, you may ask??? By the incompetant asshat driving the delivery... Read more

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This is the third time my deliver was more than 15mins late. One time it was 30mins late. Delivery person tried to blame the restaurant, but door dash provides a text when my order is picked up. If it was really the restaurants delay, my food wouldn't be cold and the ice would not have melted in my drinks. It took them 30mins to drive 2 miles. The driver also had her three kids in the car, one of them giving me stink eye. That has to break... Read more

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  • From mobile
  • Sep 19
  • #921668

I have used Door Dash twice in the past three days. One order was never delivered and after three hours I was told they didn't have enough Dashers and the other was incomplete and one of us went hungry. I've spent $1k on Postmates this past month for team food. I was hoping to use Door Dash as an alternative- never again.

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