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I am very unhappy with Doordash service or lack thereof. This service sucks. My 1st time using them & my last. Placed an order via Doordash at 6:14 pm & its now 8:04 pm. I called Deer Valley Times Square Italian restaurant & was told the order has been sitting there...
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2.1
I didn't like
  • Poor delivery service
  • Bad customer service
  • So many fees
#1077684
Reply to reviews
First - I love businesses like doordash who try desperately to hide any customer service phone numbers and email addresses. Go ahead. Take 10 minutes and try to find it on the doordash website. Good luck. *** consumer - just give me your credit card number and let me...
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Anonymous
Dee

You can thank their non-English speaking outsourced team for your wrong order. The merchants can't understand a freaking thing they say and complain.

1.0
I didn't like
  • Being ripped off
#1076920
Reply to reviews
Unbelievable!!! After many, many bad experiences with Doordash, I finally gave up on them. I went onto my account to delete it and found out that there is no way to do so. I believe that this practice of not allowing a customer to delete their account borders on fraud....
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#1076631
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Doordash - Awful service

Doordash
#1077198
Was supposed to get delivery an hour ago. The Door Dash driver didn't even arrive at the restaurant until 40 minutes past the time we were supposed to receive the delivery, and he placed the order! Didn't just pick it up! When I called and asked him where he was and to ask the restaurant when the order would be ready, he hung up on me. I'll never use them again.
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Doordash - Food ate by the driver

Doordash
#1075717
Food was ice cold and when I checked the bag it was ate by the driver & didn't get my order correct
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Doordash - Delivery Service Review from Concord, California

Doordash
#1075298
1.0
I've been a loyal DoorDash customer till tonight. I've been waiting 3 hours for my food talked to the driver whom I can't even understand. I've called customer service hoping to make things easier and they have only had things worse for the driver. I called to cancel my order and all they will give me is my order fund back no delivery or attempt to make things right. Neeeeverrr again.
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Doordash - My account is Restricted

Doordash
#1075055
I want to use my account
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I have used the DoorDash app several times, with okay results. I started to use it again this evening & noticed they'd added a "Service Fee". This is theoretically collected when you order from restaurants who don't pay DoorDash a commission on their orders AND was...
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1.0
#1076173
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Ordered an item from a place about a 15 minute drive and knew about the 4.99 fee which isn't the part that ticked me. The sudden surprised 3.00 service "fee" (isn't that the point of the delivery fee?) and the fact that you're forced to tip before placing an order....
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#1073968
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First time they left half my order behind, said they'd refund $12 but I didn't get refund only $5 doordash credit. Second time car trouble so couldn't deliver my order of $47 credited $42 to my doordash account. No live customer service. Took hours to get them to agree...
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I liked
  • Nithing
#1073839
Reply to reviews
I waited two hours after placing an order. I tried contacting Door Dash. No response. No food came. But my credit card was charged, and now their site says the food was delivered
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Anonymous
Kevin

I've been waiting for over an hour. Restaurant has my food but DoorDash isn't responding and won't let me cancel so I'm not sure what to do. I've already been charged. The res...

4.0
#1073574
Reply to reviews
Dasher claimed he had 2 other orders to pick up before mine. Restaurant cancelled my order since he was late. I was then told by him that I should have informed him there was a time limit. I dont think its my job to tell him anything, he's the one working for you and...
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3.1
#1072263
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I had a really late delivery recently and I was told it would be remade for free. I was still charged and the associates were really rude and unhelpful in refunding my money. They gave me a $10 account credit which I only used thinking they weren't scamming me. Wrong!...
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1.1
#1071795
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I hear they are screwing their order placers in the US by not sending them calls. They are supporting people in the Philippines by giving them all the calls which merchants cannot understand and hate them calling. They constantly get orders wrong, have bad phone lines...
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1.3
#1071671
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