Unclaimed
DoorDash
Reviews and Complaints
5.4M
CLAIMED LOSSES
25.9K
TOTAL REVIEWS
1.3M
PAGE VIEWS
117
ISSUES RESOLVED
DoorDash Reviews
Unauthorized payments
for the past 3mnths you've been deducting $9.99 from my debit card. i'm letting u know that i did not authorize these paymnts, and i would like these monies back in my acct
User's recommendation: Do not trust doordash.
ID
Location
Old Bridge Township, New Jersey
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy order was left at the front desk from Out Back restaurant in Williamsburg VA And I called back and the manager told me to get a refund because after a hour no phone cal no phone no order to my room
It's was cold soggy after the dash driver didn't even bring it to my room 106 at the Road Way in in Williamsburg VA
User's recommendation: Make sure you get the driver directly because they will drop off your food with out calling and you never get it or it's cold.
ID
Cons
- Cold food hours late
Loss
$25
Preferred solution
Full refund
New Reviewer
My order was missing four drinks and four burgers
On 1119 I used DoorDash for the first time there was a promo for $10 off my first to order when the order arrived My order was missing four drinks and four burgersthere was nothing in the bag but a strawberry milkshake two apple pies and a Cinnabon when I called to express my disappointment they said I had to wait for someone to call back it is now 1124 and $40 out of pocket for food I did not receive could you please call me back 917-686-**** Gerry Bello thank you,c
ID
Cons
- I was a first time user who but what upset me the most was when i called the one 800 number to inform that my order was incorrect the person was very rude and sensitive and on informative so i remainappointed
Loss
$37
Preferred solution
Refunded $37 charged to acc I shouldn’t have to pay delivery, service, tip fee nor Did they take off $10 for my first two orders. Gerry Bello 917-686-4698
New Reviewer
Deliver not received
Food never received had to go through door dash and then had to go through Wawa support for refund. Will never use door dash again it was my first and last time.
User's recommendation: Don’t use.
ID
Pros
- Convenience
Cons
- Should be away to contact drivet
Loss
$31
Preferred solution
Full refund
Door Dash canceled my order without my permission
My order got canceled because a driver did not show up to pick up order. Because of this Macys did not get a confirmation they canceled my order. So the customer gets punished because the DoorDash driver can not do their job. I had to reorder my items and have them delivered with ups instead. Dont use DoorDash to deliver for Macys. You wont get your stuff
1 comment
ID
Location
Arlington, Texas
1 of 2 things probably happened. 1) There weren't any Dashers available or 2) you probably tipped little to nothing.
Dashers will typically reject any orders that aren't $1 a mile. Example....Door Dash pays them 2.50 to deliver and you tip 2.00....
yet it's 12.2 miles for round trip. I wouldn't do it either