DoorDash
Reviews and Complaints
www.doordash.com
Micael Gtw
Where is my order
Where is my order? This is crazy. App told me 830. Horrible service. Must use favor or grub hub from now in
Cons:
- Lack of accountability
Reason of review:
Order processing issue
Aoi Yco
App glitched and does not state the orders i delivered.
I just tried to call at 9:50pm Eastern Time on 06/07/19 to complain about the app glitching, I am a dasher
Reason of review:
Damaged or defective
Ayasha Pla
Order was never received
I order my food 2 hours ago and it says it was picked up and we never got it and I can’t cancel the order
Reason of review:
Order processing issue
Tamira Ive
Driver never showed up
I tried calling and texting with no response. Restaurant made me come pick it up since they were closing
Reason of review:
Order processing issue
Lynette Ilg
Finally found a phone number but still didn’t get any help
I finally found a number to call DoorDash customer service and when I called it, it was just a recording telling people to send them an email and then it hung up.
Reason of review:
Poor customer service
Cannie Dxj
Didn’t get my peek and a delivery was picked up
On April 7th 2019 I was on a peek for $2.50 extra per delivery I ended my dash at 9:30 pm and done 9 deliveries and I didn’t get my extra. Plus the same night on the 7th I was picking up an order from Natives I went there but someone else picked up the order and I talked to the customer her name was Ashley she wasn’t very happy but I told her the situation and she understand I hope you guys help her out, and also on the same day of the 7th I went to pick up an order from the Cheesecake Factory , I accepted the order but it was 30 to 40 min away before it was ready then I declined it cause that was a long wait, so what I’m trying to say I only missed one order for the night and that was at the Cheesecake Factory and I didn’t wanted to wait for that long and it’s not far me putting my time and effort doing this dash and getting my extra pay please call me I would really appreciate it
Reason of review:
Work Experience or Job Application
2 comments
Anonymous
Ithaca, New York
My food never arrived from Applebee's
My food never arrived from Applebees I paid $45 and I would like my money to return to my card so you can give me a call at 607339 ****
Reason of review:
Problem with delivery
Zonia Oqn
Albany, New York
Because I waiting for you Response about my aplication
I waiting for you response about delivery
Reason of review:
Work Experience or Job Application
Jerrard Rii
Portland, Oregon
Urgent
U gave me a 730 9 pm slot and ur app keeps kinging it out why not fair
Reason of review:
Access/ activation issues
Ahren Kmk
Washington, District Of Columbia
Will not let me log in to confirm delivery
The dasher app is not letting me or customer log in to confirm delivery
Reason of review:
Access/ activation issues
O A
Never got order
I never received the order I paid for even tho the app showed it was delivered then instead of a full refund I received a credit on my next order ??? I don’t plan on ever ordering again I want a refund on the money that I paid ???
Loss:
$29
Reason of review:
Poor customer service
Preferred solution: Full refund
Anonymous
Complaint
They always mess up the order and claim it your fault or the restaurant. It has happened on several occurances, and went through a lot to be credited as if I were lying.
Reason of review:
Problem with delivery
Tallulah Zkk
Missing food and charged for it.
Missing food and charged for it. Company has switched three to four drivers which I don’t understand.
Reason of review:
Order processing issue
Eero Hcm
Non delivery
Ordered from Bellagios restaurant and according to the restaurant door dash never picked up our order
Reason of review:
Order processing issue
Layne Ngw
Unsatisfied
Had no response to whether my order has been picked up or how long it would be for them to drop it off
Reason of review:
Order processing issue
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ARight on... Or you tell them te order is not right.
The Driver takes it to "get the correct order" and you NEVER HEAR FROM HEM AGAIN. No food and they have your $$$$.
Try reaching someone... THERE IS NO ONE TO REACH.
Dude...what about those orders that never materialized and said they will process 1/2 0f the guaranteed pay...i had 3 of those which i never got...