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June, 2018: Placed an order with DoorDash. Got a call right away that the restaurant was out of one item, asking if I'd like to substitute a similar item for a small extra cost. I agreed. Instead of only charging me the DIFFERENCE, they charged me for BOTH FULL ORDERS....
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#1300375

DoorDash - No bueno

They didn’t save part of my address and when they came to the street they emailed me and said that they left, and they they’re tried to contact me in all ways about the order but they did not at all. All I got was the email saying they left. I had to go out and get food when I’m dealing with a concussion and they only refunded me. Never using them again.
1.8
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1300345
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DoorDash - Wrong item
DoorDash - Wrong item
I went to pick up an order and I told them it was the wrong item, the person that was there told me you are just the delivery person and I’m the owner of the place so you can’t know more than me, The owner was a little be rough I took the delivery to the costumer and...
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#1300056

Someone at this company Doordash has stolen my card number and tried to purchase a few things. There is no customer service in this department and its not right. My card company and my police department is working on this to find out who did this and will press...
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#1299786

DoorDash - No payment

I still haven’t received my first weeks pay and it’s been over a month?
2.5
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1299738
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DoorDash - Payments

There is a problem with the system, I’m not receiving my extra pay, because when a customer cancels the order it effects the acceptance rate. This issue needs to be fixed ASAP, because it’s effecting people’s pay thanks
#1299684
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DoorDash - Can't get into my account.

DoorDash - Can't get into my account.
Since this morning. While I’m trying to get into my app dash it says untrusted entrprise.
#1299483
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DoorDash - Bad food

Recieved food from Dennys and it was horrible but because we use the door dash service the credit must go through them but its hard getting customer service to help.You get disconnected and noone calls back and its very hard to get a human and when you do they are in another state or another country
#1299336
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DoorDash - Garbage

Issue still not resolved. No one from DoorDash has tried to contact me about my URGENT ISSUE.
#1299108
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DoorDash - I needsomeone to call me

My money hasn't hit my card
#1299101
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