Anthony M Xqn

I feel like I’m being scammed...

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I made my order. It showed it got picked up. The money was withdrawn from my account. It said order will arrive in 2 minutes and the app suddenly says call customer support. I’ve tried calling like 12 different numbers and they are all busy or I never get through. This was my first and last time using doordash.
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Reason of review:
Order processing issue
Reese Kxn

.......

DoorDash - .......
My food was made in a little portion like some one ate it y’all credited me 10.97 I Need All My Money Back
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Reason of review:
Bad quality
Maddax Fhu

Trying to start workin in another state

They changed my starting point Thank you
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Reason of review:
Work Experience or Job Application
Beauford Sak
map-marker Atlanta, Georgia

Messed up order

I only got 25 dollars in refund for a 54 dollar order when my order was messed up
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Reason of review:
Bad quality
Itai Dpb

I being charged for a subscription I never authorized

I was charged for a subscription I never authorized.... but it was handled quickly
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Reason of review:
Problems with payment
Lila Dgb

Red card declined

I’ve been dashing for a few hours now and I got a text that my red card was declined. I don’t want the charge of the food to be taken out of my pay
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Reason of review:
Problems with payment
Ann K Qxl
map-marker Providence, Rhode Island

Food Not Delivered

I ordered food for dinner from DoorDash. Only part of the order was delivered. When I called DoorDash to complain, the person in Customer Service could not understand when I told him that I had received only one pizza when I had paid for two and then said that if I didn't have an account with DoorDash he couldn't help me. When the manager of the restaurant contacted DoorDash on my behalf, they denied delivering only part of the meal. I will never, ever order from a restaurant that uses this service again, and I will tell everyone I know not to do so either. My husband has now had to drive to the restaurant to pick up my dinner, something he had not wanted to do--thus, the desire to have it DELIVERED.
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Reason of review:
Problem with delivery

Preferred solution: Let the company propose a solution

Koston Lvc

A few things

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I can't change my number. I'm not getting my references credit. Error message "whoops I can't make changes at this time. And it's been 3months
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Reason of review:
Bad quality
Lakyn Jwj

Charged twice for order / never received either order

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I placed 1 order they doordash and was charged 43 dollars. It said the order was never placed so I re did it. Then was charged 33 dollars again. I tried to call customer service and no one answered. I never received an order. Still no contact with anyone and am now down 80 dollars for food I never received.
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Reason of review:
Order processing issue
Lacosta Cqs
map-marker Arlington, Virginia

Food did not arrive

Food was delivered three hours late and wrong order. Spoke to customer service. Please refund ALL money.
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Reason of review:
Order processing issue
Loryn Mok
map-marker Freeport, New York

Didn’t recieve order

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I spoke to a representative 25.00 should be credited to my account
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Reason of review:
Order processing issue
Kreg Szg

False charges

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I did not order order #195 I want to be reimbursed and reassured that this can not take place again.
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Reason of review:
Problems with payment
karina m Hrw

Foos not delivered

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Jennifer, 650427**** a door dasher, drove around our culdesac, which she was recorded on our ring camera, but NEVER pulled up to the house to ring the door bell. She literally just drove around. There was no attempt in calling us or messaging us. I need a refund!!
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Reason of review:
Order processing issue
Jim M Cnx

No food, cant cancel , customer service site down

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Updated by user Jan 06, 2020

Door Dash refunded my money and gave me a credit for a free meal. their service has improved drastically and has been spot on.

Original review Apr 12, 2019
Their site shows "order taken" delivery AT 6:50 . i CLICKED THE WHERE IS MY FOOD BUTTON SINCE NO PROGRESS SHOWN ON THEIR SITE AND IT SAYS THEY ARE HAVING TROUBLE FINDING A DASHER. WILL NOT LET ME CANCEL. 45 MINUTES PAST DUE AS OF NOW. CUSTOMER SERVICE SITE IS DOWN. cANNOT GET THROUGH
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Loss:
$83
Cons:
  • Should have been picked up over an hour a go
  • Still shows trying to find a dasher
  • Are not updating the site
Reason of review:
Order processing issue

Preferred solution: Full refund

Sam S Dtc
map-marker Chattanooga, Tennessee

Please take care of your Togo specialist and bartender

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Tonight I was very busy as a bartender at my place of empolyment and all of a sudden doordash orders started pouring in. I had to take away from my guest to to take care of the orders. I make 2.13 an hour and i depend on my tips to survive and your company is screwing up my money. Please figure out a way to take care of those who really do the work for your company. My resturant should also hire someone to just do togo orders. Very unhappy, Anonymous
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Reason of review:
Work Experience or Job Application
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