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I was charged twice for one order. It was VERY difficult to find the contact information for Door Dash: like they didn't want you to find it. When I was finally able to call, I was disconnected twice right in the middle of the conversation, and the representative...
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Review
#1417198 Review #1417198 is a subjective opinion of poster.
Reason of review
Problems with payment
1.6
Details
Placed order, Order was cancelled. Given credit. I want a refund. Went to find phone number to contact support, NOT FOUND ANYWHERE on SITE. Had to come here. Contacted support, was told I would have to way 5-7 Business days for Refund. .....If I place an order and the...
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Review
#1417189 Review #1417189 is a subjective opinion of poster.
Cons
  • Entire experience
Reason of review
Poor customer service
Loss
$57
Preferred solution
Full refund
Tags
  • refund complaint
1.9
Details
I have been dashing now for three weeks I’ve already received my first payment through my bank account and today I finally hit my 25 Marc when I went to hit direct deposit to make the funds available right away it said that I had to add my account information again...
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Review
#1417185 Review #1417185 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

DoorDash in Westbury, New York - Incorrect order

1.0
Details
I asked for a reference number at the end of my call. He hung up before I could get one. I will never use your service again. I was treated like I was an inconvenience that I had an issue with your service
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Review
#1417176 Review #1417176 is a subjective opinion of poster.
Reason of review
Poor customer service

DoorDash in Independence, Ohio - Ordering issue

5.0
Details
Not really doordash. The number calls a group of scammers.
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Review
#1417172 Review #1417172 is a subjective opinion of poster.
Reason of review
Poor customer service

DoorDash - The first delivery person had “ an emergency”

1.0
Details
Pizza was cold and someone else delivered. I told the first person to cancel but she did not. She was unable to get my food due to her emergency and didn’t answer the phone nor tell me she was delayed. I’ve ordered many times lately. I’m disappointed I paid for cold food
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Review
#1417160 Review #1417160 is a subjective opinion of poster.
Reason of review
Problem with delivery

DoorDash - For food replacement

1.2
Details
DoorDash - For food replacement
I have a seafood allergy and there was seafood that was not on the order placed on the food
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Review
#1417151 Review #1417151 is a subjective opinion of poster.
Reason of review
Order processing issue

DoorDash - Change my city and state

I got in touch to change my location
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Review
#1417143 Review #1417143 is a subjective opinion of poster.

DoorDash - Need kit

I haven’t received my activation kit yet
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Review
#1417115 Review #1417115 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

DoorDash - To start working

5.0
Details
I got through and the person helping me was prompt and courteous
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Review
#1417092 Review #1417092 is a subjective opinion of poster.
Reason of review
Good customer service