DOORDASH Reviews

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New Reviewer

McDonalds performance

My girlfriend and I are both Dashers. My girlfriend got an order to go pick up some McDonalds and bring it to a customer. The McDonalds held her up made her late and kept the lobby closed, they even came out to talk to her without bringing out the food. They made her wait in a drive-through line with six cars in front of her, this was unacceptable and I believe McDonald should be held liable

User's recommendation: Ask for Tim lol.

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ID
#3221526 Review #3221526 is a subjective opinion of poster.
Location
Cadillac, Michigan
Preferred solution
Let the company propose a solution
New Reviewer

Refund

I placed an order on the DoorDash app and when I went to pick it up they told me the stuff that I ordered they don't even sell.
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ID
#3220360 Review #3220360 is a subjective opinion of poster.
Location
Fort Worth, Texas
Pros
  • Delivery to home or business
  • Done
Cons
  • What was my card charge
  • Gave my food away
Loss
$16
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never got my food

Never got my food. Young man delivered my food from one Asian restaurant to another and then caught a big attitude. Highly offended!! Who in their right mind would actually deliver Asian food to another Asian restaurant. And then gets all *** about it. This is a bad apple in it because Back directly to your company! I hope you guys have some kind of a screening policy to determine the intelligence of the people that are driving around and dropping food off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!! His name is William in Mount Pleasant South Carolina. Totally offensive and will cause you problems down the road as far as legal issues

User's recommendation: Don’t use door dash!! A bunch of idiots delivering food is not ideal!

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ID
#3220283 Review #3220283 is a subjective opinion of poster.
Location
Mount Pleasant, South Carolina
Loss
$50
Preferred solution
Apology

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Verified Reviewer
New Reviewer

A door dash order delivery

I went to do a delivery and I took a photo and it kicked me out the account I have proof of photo still please help I finished the order and all
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ID
#3220227 Review #3220227 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$6
Preferred solution
Deliver product or service ordered
New Reviewer

Customer service

I dont want a tip added to my card. I dont tip through my card I do cash, I want it taken off and there is no option to do no tip
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ID
#3220038 Review #3220038 is a subjective opinion of poster.
Location
Knoxville, Tennessee

Account

I am paying for something I have no access to. My discover card is being charged. I have never used DoorDash would a English speaking person please call me

User's recommendation: 806 200 ****.

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ID
#3219828 Review #3219828 is a subjective opinion of poster.
Location
Lubbock, Texas

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New Reviewer

No delivery

Ordered more than $90 of food plus $12 tip. Waited at my door the minute it said its nearby and no food came. I got a message saying it has been delivered and I called the girl mya back and she hung up on me, no food!! People paid and need to eat!!!

User's recommendation: Do not order here or get May door dash.

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ID
#3219782 Review #3219782 is a subjective opinion of poster.
Loss
$111
Preferred solution
Deliver product or service ordered
New Reviewer

Trying to drive have new number

I have new contact info it wont let me get through so I can deliver for doordash can someone please give me the info to fix.
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ID
#3219652 Review #3219652 is a subjective opinion of poster.
Location
Palmyra, Pennsylvania
Preferred solution
Cleared to drive

765428****

December 12, 2020 they told me I will get my full refund and I still havent got it when will I get my full refund of 5600$
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ID
#3218911 Review #3218911 is a subjective opinion of poster.
Location
Lafayette, Indiana
New Reviewer

Cancelled order

I was in the parking lot waiting for the employ to bring the purchase, once they started to load up my car the person canceled the order. Very frustrating for me and the Walmart employee.

User's recommendation: Communicate if there are any issues and message or call your dasher if you need to make changes or cancel.

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ID
#3218214 Review #3218214 is a subjective opinion of poster.
Location
Valparaiso, Indiana
Pros
  • Hit or miss
Loss
$19
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Need refund an right pop

can't get a hold of anyone to help never well give a good review for doordash.. this is the second problem I have had with doordash in the last 4 days, done with them.
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ID
#3218068 Review #3218068 is a subjective opinion of poster.
Location
Lincoln, Nebraska
Loss
$22
Preferred solution
Full refund
New Reviewer

My order!!!!

I ordered food from Rookie Rocco for $47 and I never received my order. It stated it was delivered when I tracked and it wasnt. I called the restaurant and the said it was picked up as well.
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ID
#3218057 Review #3218057 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
Loss
$48
Preferred solution
Full refund
New Reviewer

Non delivery

Not only was the food never delivered, the Dasher informed me that she had better things to do. Could not be bothered with finding where we live. And told me that she was taking the food away because it was too much trouble to find where I live.
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ID
#3218017 Review #3218017 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

3 consecutive incorrect orders

It's New Years Eve and here we are again with the wrong order. I have no words. Terrible. And the customer care person in Thailand or the Philippines or wherever is unintelligible. Total BS.

User's recommendation: Order straight from the restaurant.

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ID
#3218011 Review #3218011 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Doordash Customer Care
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Unathorized charges

My card was charge 96.00 for no reason. Stayed on whole for a hour still no help. Still holding as im typing.
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ID
#3217925 Review #3217925 is a subjective opinion of poster.
Location
Hampton, Virginia
Loss
$96
Preferred solution
Full refund