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DoorDash - Worst delivery app available

Two times now I haven't gotten my order. That needs to be tracked by you guys better. You also should leave the tip until after delivery. No one tips their wait staff before they get their food. That's a ridiculous feature of your lame *** app.
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Author
Reason of review
Bad quality
Review #1215575 is a subjective opinion of poster.
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1.0
Details
DoorDash - Doesn't Care About Allergies
3 times the "dasher" didn't even bother requesting my special request of no dairy. I received a $15 refund and a month later tried again. This time I looked at the receipt. There is no evidence that this person bothered looking at my request and I received items with...
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Author
Location
Covington, Washington
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund
Review #1215419 is a subjective opinion of poster.
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Doordash left my food outside

1.0
Details
Called me said they were outside nobody there went back in came out 10min later food on doorstep of neighbor cold and nasty i would like something done about this who leaves someone's food outside on the doorstep i thought doordash means that i will follow on this
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Author
Reason of review
Poor customer service
Review #1215418 is a subjective opinion of poster.
0 comments
3.3
Details
Ordered one hour before restaurant closes, proceeded to watch the App to see one by one the drivers disappearing as soon as they reach the restaurant. I figured there was probably something wrong and saw the driver's name changing each time on my App so I knew...
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Author
Cons
  • Customer service lied to me
Reason of review
Order processing issue
Review #1215414 is a subjective opinion of poster.
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DoorDash - Screwed up order

Restaurant did not get order
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Author
Reason of review
Order processing issue
Review #1215318 is a subjective opinion of poster.
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DoorDash - Terrible

I tried explaining my problem and they talked to me in a tone of Irritatetion and talk to me like i was confused
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Reason of review
Poor customer service
Review #1215241 is a subjective opinion of poster.
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DoorDash - 2 hour food delivery-cold food

1.3
Details
It took upward of two hours to get my delivery. PFChangs even responded that my delivery courier hadn’t shown up yet. I received refrigerator cold food. All door dash did to resolve the issue was to credit me 3.66 fie my next deliver. They refused to acknowledge the fact the food was cold. $27.00 worth of food! I refuse to reheat food because if their inability to get my deliveries to me in a timely manner!
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Reason of review
Bad quality
Review #1215132 is a subjective opinion of poster.
0 comments
DoorDash does not provide receipts with who/what was used to pay the order, which makes them virtually impossible to expense unless your company is lenient on those expense reports (mine is not). I called in and they were able to provide me with a receipt showing me...
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Reason of review
Good customer service
Review #1215019 is a subjective opinion of poster.
0 comments
I had a credit with Doordash for a delivery not made, so I attempted to use it again and it's a nightmare. I put my office address on order, but forgot to put "go to mezzanine" on it and am unable to add that to me order. It's IMPOSSIBLE. ' And, they are sending my...
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Reason of review
Order processing issue
Review #1214963 is a subjective opinion of poster.
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DoorDash in Golden Valley, Minnesota - About my rating

1.0
Details
Yesterday i received a order and i went to restaurant pick up the order but i accidently lock my car with my key inside the car. Then i call the customer service tell them to give this order to some other dasher since i cant get in to the car because i didnt deliver the order they lower my rating the acceptance rate is 93 percent and completion rate is 96 percent but it was 100 percent before that order came so please fix my rating to 100 percent or my issue
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Author
Location
Golden Valley, Minnesota
Reason of review
Poor customer service
Review #1214941 is a subjective opinion of poster.