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DOORDASH in Miami, Florida - I haven’t spoken with anyone

I need someone to call me because I haven’t had a chance to speak with your customer care
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Review
#1417651 Review #1417651 is a subjective opinion of poster.
Reason of review
Poor customer service

DOORDASH in Anaheim, California - My account isnt working

1.0
Details
Yesterday when I went in for my orientation the guy said he wasn’t able to activate our accounts at the time because the system went down. He stated that our accounts will be activated by the end of the day. My account is still not activated and I still can schedule any dashes.
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Review
#1417584 Review #1417584 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

DOORDASH in Cincinnati, Ohio - The call was bs

1.0
Details
He said he couldn’t here even though i was talking then jsut hung up on me
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Review
#1417477 Review #1417477 is a subjective opinion of poster.
Reason of review
Poor customer service

DOORDASH in Indianapolis, Indiana - Good to meet

That great customer service thanks guys
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Review
#1417394 Review #1417394 is a subjective opinion of poster.
Reason of review
Good customer service

DOORDASH in New York, New York - Awsome delivery

I could never be more happy.Doordash is fast service with a big smile. I requested time and they're always on time. Thank you thank you thank you thank you
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Review
#1417341 Review #1417341 is a subjective opinion of poster.
Reason of review
Good quality
1.1
Details
Gave them a try like a dozen times and while some worked out just fine most of the orders were a problem or I never got my food. The company does nothing to make it right -- sometimes, you do get your refund, but that is not the issue... I want my food when you say you...
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Review
#1417323 Review #1417323 is a subjective opinion of poster.
Pros
  • When it worked the food was still warm but very rarely
Cons
  • Managements inability to offer incentives to come back
Reason of review
Order processing issue
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • dishonest
  • Poor Communication

DOORDASH in Tulsa, Oklahoma - You are sending emails saying I’ve ordered food.

1.0
Details
I’ve hotten 2 emails that you have tried to charge my account on 12/6. I have not ordered from you and I get charged $25 ever time you do thst
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Review
#1417321 Review #1417321 is a subjective opinion of poster.
Reason of review
Problems with payment

DOORDASH in Huber Heights, Ohio - Poor , horrible communication, poor directions

I have been trying to get ahold of somebody for DAYS and i haven’t got any response. I have misplaced my red card and I even tried to look it up and see how to report it and the directions it says doesn’t lead up to what it’s saying to do when I go to do it. There is no where on the dasher app to report your card gone!
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Review
#1417300 Review #1417300 is a subjective opinion of poster.
Reason of review
Poor customer service
4.1
Details
I’m curious as to why my Dasher rating is so low, I would like to have the comments shared with me please so that I may provide a better service, I don’t believe that the interactions with the customers that I have had would have resulted in the current low scoring....
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2 comments
Anonymous
#1637456

I am also a long time Dasher, and I have the same issue with ratings, when I know I haven't done a bad delivery, or been late. Just stays stuck at the exact same number, no matter how many deliveries done. I suspect DD does that in order not to have to pay higher rates to the drivers.

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Review
#1417299 Review #1417299 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

DOORDASH in Jacksonville, Florida - Didnt. Get order

When I was initially notified by my door dash app that my dasher was arriving, I stood by the door and my dasher never rung the doorbell or knocked to deliver my food.
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Review
#1417266 Review #1417266 is a subjective opinion of poster.
Reason of review
Bad quality