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DoorDash - Very Good

I didn’t receive one of the items i paid for and since my lunch break is short i didn’t have time to wait for it to get here so i got a $10 credit and it definitely made up for the mistake and i appreciated that a lot
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Reason of review
Good customer service
Review #1190502 is a subjective opinion of poster.
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DoorDash - My order is all wrong

DoorDash - My order is all wrong
DoorDash - My order is all wrong
DoorDash - My order is all wrong
I order spicy garlic wings and I received Azian zing boneless wing labled in a spicy garlic box. I am upset I waited 56 min for my food for my order to be wrong! Now no one is answering the phone on top of that this is my first time ordering a new member that was promt that I would get $10 off my first purchase and coupon is nowhere to be found.
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Reason of review
Not as described/ advertised
Review #1190467 is a subjective opinion of poster.
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DoorDash - Waiting outside location I was scheduled

Doors aren't open it's 910am so we're wondering why it's not open yet. There's 6 ppl waiting with me
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Reason of review
Poor customer service
Review #1190274 is a subjective opinion of poster.
0 comments
I placed an order for the second time with them. My first experience was great, got a follow up call before the order was delivered to make sure the order was correct. This time no call before the order was delivered. My order was missing items and not correct. I got...
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Author
Location
Columbus, Ohio
Pros
  • Easy ordering
  • That they were on time and the driver was nice
Cons
  • Did not refund the full price of the incorrect item
  • Order was missing incorrect no follow up like i was told
Reason of review
Poor customer service
Loss
$27
Preferred solution
Full refund
Review #1190214 is a subjective opinion of poster.
0 comments
1.0
Details
Tried to submit food order for almost 30 minutes unsuccessfully due to message that my CC and my Bank were declining the charge. I confirmed that wasn’t true so the error on Door Dash side. However they have no way to report it. They also have no phone number to call...
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Author
Location
Newport Beach, California
Reason of review
Problems with payment
Review #1190134 is a subjective opinion of poster.
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DoorDash - App is not working

3.9
Details
Since I updated my app, my app is not working at all now. I spoke to someone in customer service and he sent me a troubleshooting email. I did everything and still nothing is working.
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Author
Reason of review
Bad quality
Review #1190127 is a subjective opinion of poster.
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DoorDash - Charged on credit card and no service

Need to be refunded. Placed order. Payed with credit card. Door dash Charged my card. Inbox says no order. Order was pending. Please credit my card.
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Author
Reason of review
Order processing issue
Review #1190084 is a subjective opinion of poster.
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DoorDash in Newport Beach, California - Rectified easily

4.3
Details
Food was wrong twice and cold the second time it got her (we were going to go ahead and eat the wrong order but since it was cold it wasn’t good.) Customer service rep was kind and credited us right away.
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Author
Location
Newport Beach, California
Reason of review
Order processing issue
Review #1190077 is a subjective opinion of poster.
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DoorDash - Help line

They hung up couldn’t get ahold of anyone
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Reason of review
Poor customer service
Review #1190069 is a subjective opinion of poster.
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DoorDash - You took my money

No food!! I want money back
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Author
Reason of review
Problem with delivery
Review #1190039 is a subjective opinion of poster.