Skyeler Foz

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Verified Reviewer

Refund money

Phone keysdidnt work not working : i have a life and i di t have time to keep calling yiu and writing yiu for a 20 delivery fail
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Reason of review:
Poor customer service
Latha Vfg

Customer service

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It took forever then they hung up on me. Plus the app on my phone keeps saying my cart is empty, and I don't understand why.
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Reason of review:
Poor customer service
Chellie T
map-marker Fountain Hills, Arizona

No DIRECT DEPOSIT on payday

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Rejected direct deposit because they send it with recipient name X. Tell me to update. Info is correct except X Is not the name on my account. Battled to get paid for 7 weeks. Don't work for this company. There's NO WAY to reach anyone! Contacting Departemtb of Labor and BBB.
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Reason of review:
Problems with payment
Sierra Sfc
map-marker Bowling Green, Kentucky

Food never picked up from restaurant

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I ordered today @12pm...at around 1:10the restaurant called and said that my food has been ready for an hour. I texted the dash driver no response. I then called his phone and it picked up and hung up. Drivers name was Gregory C. I then called customer care they left me on hold for over 10 mins. I ended up hanging up and calling back. They couldn’t give me an explanation as to why the food had not been picked up I told them to cancel the order & refund me my money. The rep then told me that it would take 5-10 business days for my money to be refunded to me. I’ve been ordering off door dash for months and I’ve never had issues but this definitely put a bad Taste in my Moth and will not be ordering from Door dash again.
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Reason of review:
Order processing issue
1 comment
Guest

Now you're learning. It's a great idea to dump anything that makes becoming obese, unhealthy and lazy so easy just out of general principle.

The money you will save will allow you to purchase better food and proper preparation utensils. It ill also prevent frustrations like you have described and put you in control of your own life.

Kalesha Poi

DoorDash is the best!!

My husband and I Love DoorDash. The food always Hot and Delicious. The Drivers are friendly and always smiling. Sandra and Jack Eshelman. Thank you DoorDash
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Reason of review:
Good customer service
Chukwudi Mvo

Activation

I’m trying to activate my account so I can do deliveries
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Kerryn Ysr
map-marker Spokane, Washington

Trying to figure out my payment process

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I didn’t file my direct deposit information soon enough to receive my first payment in the first cycle of payment.
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Reason of review:
Problems with payment
Lorraine Vwu
map-marker Indianapolis, Indiana

Complaint about food dasher

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Dasher for my order sent her young son to the door. He was probably 10 or younger. I feel like this very unsafe and unprofessional.
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Reason of review:
Problem with delivery
Liela Bhb
map-marker Richmond, Virginia

No info to get started! I’m ready and willing! Thank you, kindly

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I need help to get started! * My phone number has changed * I’ve not received instructions (only the Red Dash Bag Happy
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Reason of review:
Work Experience or Job Application
Tenise Rzn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Riverside, California

I pay from my own cridet card

DoorDash - I pay from my own cridet card
Red card didn’t work. So I pay from my own credit card.
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Reason of review:
Problems with payment
michelle c Yql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Awful experience

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DoorDash - Awful experience
DoorDash - Awful experience - Image 2

Ordered food at 10:44am. Received texts that Luis was on his way to pick it up.

Then 10 min later someone else was on their way. Then after another 10 min Samantha was on her way. At 11:15am I get a call from a cell phone and the person says they can’t speak English and I said and what? I don’t speak Spanish.

All she said was card declined. I checked with my credit card company , nope card was charged, but she couldn’t understand that.... she wanted another card ummm nope I don’t know you.. I said call your company because I am.

Got in a chat with Dash and they are like “oh yeah our cards don’t work with McDonalds.... we will give you a credit on your dash account.... ummm no I want my credit card refunded.

Finally they “agreed” , we will see .. I’ll be filing a dispute with the credit card company, myself because I don’t believe them at all.

Monetary loss ~$30

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Reason of review:
Order processing issue
Anonymous
map-marker Rockville, Maryland

Charging for missing items

Doordash does not deliver my full order. There are always missing items - from full entree to side items. I have sent emails and called, and fail to refund me for items that were not delivered. It's not so much the restaurant's issue as it is with the dasher.
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Reason of review:
Bad quality
Ajee Fpg

Income taxes

Missed call while I was talking on the phone
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Renesmae Enw

Wrong Address on my account

The rep hung up the phone after I told her the address on my account was incorrect
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Reason of review:
Poor customer service
Anonymous

My money

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I made an order. For 34.75 Denny's. Didn't see that the order confirmed. I placed the order again. Then noticed it had went in twice. I cancelled 1 by calling the restaurant, informed the driver. Called customer service. They gave an unauthorized tip of $10. Then said 5-7 business dsys till we see the refund. If you csn take money instantly why can you not put it back faster then 5-7 days?
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Reason of review:
Problems with payment
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