DOORDASH Reviews

Show reviews that mention
order food service customer customer service money delivery door driver refund
Filter review
  1. 7534 reviews
  2. 1829 reviews
  3. 1134 reviews
  4. 770 reviews
  5. 1000 reviews

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Wrong delivery address, completely different state. Want refund

1.0
Update by user Dec 30, 2021

It hasn’t been resolved. All I want is my money back

Original review posted by user Dec 30, 2021
Im in Maryland & delivery was wrong address in missouri I ordered from Maryland & wanted delivery to come to 8913 holly leaf lane Bethesda, Md. instead order wound up being dispatched to 6 Otto Ct, which is not where Im at. I just want my money refunded back to my card
View full review
Comment
Helpful 0 Not helpful 0
ID
#3213393 Review #3213393 is a subjective opinion of poster.
Product
Subway Sandwich
Pros
  • First delivery guy was fast and friendly
  • Deliver quickly
Cons
  • Fail to refund money
Loss
$74
Preferred solution
Full refund

Order not delievered

3.1
You guys did great! My problem was resolved with support in no time! The dasher Logan however was rude I hope I never get that dasher again
View full review
Comment
Helpful 0 Not helpful 0
ID
#3212919 Review #3212919 is a subjective opinion of poster.
Location
Johnson City, Tennessee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Customer issue

For one of my orders from Red Robin a customer decided to cancel the order through door dash and pick it up herself but didnt notify me or DoorDash support. I went to the restaurant to pick up the order which wasted my time and gas.
View full review
Comment
Helpful 0 Not helpful 0
ID
#3211368 Review #3211368 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

Never got my food delivered

I paid for little Caesars pizza but never revived it. I got a text saying it was delivered but it wasnt.
View full review
Comment
Helpful 0 Not helpful 0
ID
#3211333 Review #3211333 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Loss
$23
Preferred solution
Full refund
New Reviewer

I have questions

When I first started doing DoorDash I was able just to DoorDash whenever I wanted to but now I have to schedule everything. Whats that about?
View full review
Comment
Helpful 0 Not helpful 0
ID
#3211238 Review #3211238 is a subjective opinion of poster.
Location
Brookings, South Dakota

Not happy with the result

1.0
Called DoorDash to complain. They werent much help they said I had to call the restaurant. I was already angry about the delivery of my dinner but to have me call the restaurant and it was not their fault it was DoorDash and who they employs fault. The driver marked my food as delivered and it took another 17 mins after that to bring it to the house. the driver never answered my calls had to call 4 times. Never again with DoorDash.
View full review
Comment
Helpful 0 Not helpful 0
ID
#3211074 Review #3211074 is a subjective opinion of poster.
Location
Secaucus, New Jersey
New Reviewer

Missing items

Ordered from local Friendly's and when Door Dash arrived, they didn't have all of my order . Called restaurant and they couldn't help me and called Door Dash-NO HELP!!!!!!

User's recommendation: PICK YOUR ORDER UP!!!!

View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2110120

That is what I say pick your order up. These people are known to eat food from the orders ect. Watch the youtube video where the delivery guy takes a sip of someone's pop before ringing the bell The family caught it on their camera.

Reply
0 0
ID
#3210907 Review #3210907 is a subjective opinion of poster.
Location
Deptford, New Jersey
Loss
$14
Preferred solution
Price reduction

Upset

1.0
Driver eat our food and when we talked to him, he said we needed to call the place we're we placed the order and complain to them. Very rude driver. Will think twice about used DoorDash

User's recommendation: Don't use DoorDash.

View full review
Comment
Helpful 0 Not helpful 0
ID
#3210898 Review #3210898 is a subjective opinion of poster.
Location
Lombard, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Horrible customer service

1.0
No one answers chat no one answers phone number I will not use this again Waiting now over thirty minutes doe service to address ridiculous shortcoming of app

User's recommendation: Use Uber eats.

View full review
Comment
Helpful 0 Not helpful 0
ID
#3210853 Review #3210853 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Horrible

1.0
Horrible choice for deliver customer service is non-existent multiple attempts to get help I will use another service
View full review
Comment
Helpful 0 Not helpful 0
ID
#3210818 Review #3210818 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
Full refund
New Reviewer

Never received order

Have not gotten reimbursed yet Has been over 2 weeks now I talked with someone but never got my refund
View full review
Comment
Helpful 0 Not helpful 0
ID
#3210017 Review #3210017 is a subjective opinion of poster.
Location
Little Rock, Arkansas
Loss
$17
Preferred solution
Full refund

My dasher is lost

Your driver and App should not allow an order to be processed if unable to deliver. Ordered from Uber Eats last night
View full review
Comment
Helpful 0 Not helpful 0
ID
#3209797 Review #3209797 is a subjective opinion of poster.
Location
Austin, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Wages/earnings

I've been a doordasher since December 19, 2021. I received my first direct deposit with them, but they are now holding my second direct deposit without reason. When I didn't receive my payment on December 28, 2021 I then called doordash to see why. When asked I was told that my account was deactivated. Still, never providing a reason. I have a bill that need to be paid and I can't make the payment due to doordash holding my wages.

User's recommendation: Don't do business with door dash.

View full review
Comment
Helpful 0 Not helpful 0
ID
#3209406 Review #3209406 is a subjective opinion of poster.
Location
Detroit, Michigan
Cons
  • Bad customer service and business
Loss
$247
Preferred solution
Full refund
New Reviewer

Refund not issued

My refund not received on order that was not received Please call please call please. Please call Thank you
View full review
Comment
Helpful 0 Not helpful 0
ID
#3208924 Review #3208924 is a subjective opinion of poster.
Loss
$12
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Doordash accepts unauthorized payments with counterfeit cards... SO WRONG!

1.0
Earlier today I received a notification from my bank account which said that I authorized a 68,32 USD order of DoorDash in San Francisco. Well, I am from Barcelona, and I've never been to the US... The payment was made with a physical counterfeit credit card, which is totally illegal and the company MUST cancel the payment, for they would be accepting and illegal and falsified credit/debit card.

User's recommendation: Avoid buying there.

View full review
Comment
Helpful 0 Not helpful 0
ID
#3208748 Review #3208748 is a subjective opinion of poster.
Location
San Francisco, California
Loss
$68
Preferred solution
Full refund