Anonymous
map-marker Santa Rosa, California

Dashers have given poor service lately! Delivery to wrong house despite detailed directions!! Not only once but TWICE!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The first time they gave it to 419 instead of 429 and then the second time they gave it to 425 instead of 429 the directions were extremely clear but Helen Keller was reading the directions I guess!
View full review

User's recommendation: Watch out for Dasher because some don’t read directions

Vickie C Hun
map-marker Lake Park, North Carolina

Couldn’t even deliver to the correct address

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered food. Waited extended time. Was sent msg that food delivered. Apparently to wrong house with our house having visible house numbers clear in 2 different places
View full review
Loss:
$28
Cons:
  • No delivery at all
  • Horrible customer service - no one answered the phone

Preferred solution: Full refund

Janine D Tbl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong invoice

DoorDash - Wrong invoice
Need credit or remove wrong invoice charged on my credit card. See uploaded copy of the charge of my credit card. The transaction amount and ref. # is shown on the uploaded proof .
View full review
Loss:
$32
Pros:
  • Online ordering is easy and quick
  • Can be fast and convenient

Preferred solution: Full refund

Grace A Xsz

Need to cancel and get refund

I received the wrong order from the restaurant I had ordered from through DoorDash they told me to contact you for a refund
View full review

Preferred solution: Full refund

Linesther C
map-marker Lansdowne, Pennsylvania

Remove my number ,i do not use your service ever

Constantly receiving text from you, I have never use your service and have no intention on using it.Remove my number immediately or I will contact Better Business Bureau with a complaint.
View full review

Preferred solution: Stop texting me and remove my number. I have no use for your service.

Margaret J Frd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

I'm not a customer and I'm being charged

Im NOT a customer of door dash! But someone is withdrawing money from my bank account and I am going to press charges if it doesnt stop now!
View full review
Loss:
$21

Preferred solution: Full refund

Dakere F

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Took my money

DoorDash - Took my money
I ordered a order they canceled it in never put my money back I just want my money back I have a pregnant gf she needs to eat
View full review
Loss:
$20

Preferred solution: Full refund

Anonymous
map-marker Riverside, California

Necesito ayuda con mi cuenta

Holaecológico breve myo pareja no kiaantes de veryo stuperar miS ta úbicoacionun yo tengo familiaen yoMéxico q especialmenteeran mi ayuda y thes eSLun unica fuegonortetmi Delaware tracompartimientoOjo que tengo ella esestafaDelaware las llaves poncho las yantasacolocarodo lo yomposible-porq me Valla bien ojala ptumidan bloquoreja todo tipo dehachamientonces comottu teYoeteléfono el Númeroofertao es 805332**** Delaware apuesta inicial hombreo muchocomo hierbaias dios yoo bfiNaliGeorgia
View full review
Resolved
Diana T Qzi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No food delivery

Updated by user Jan 22, 2022

Food delivery was found by a neighbor’s apartment and retrieved.

Original review Jan 21, 2022
Driver wouldnt pick up phone. No delivery. Nasty voicemail. After 40 minutes she picked up phone and hung up on me!
View full review
Loss:
$31

Preferred solution: Full refund

Anonymous
map-marker Newtown, Connecticut

Missing items

Part of my order was missing and I was quite frustrated and angry as this is the second time this has happened with the same type of order and it was delivery driver negligence.
View full review

User's recommendation: Call the restaurant and be sure they monitor the pick up before the driver takes the order.

Shelia Jnc
map-marker Monroe, Louisiana

Terrible service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They stole money off my account and left my food n the parking lot. They are still trying to order on my account. I have to keep my casserole offf bcuz they are constantly ordering on my account and I had to stop my auto pay on my cad.
View full review

User's recommendation: Don’t use doordash they steal

Valerie R Hnc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jenks, Oklahoma

Not dropped off at correct house. Rude rude rude doordashee

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I use DoorDash all the time. Rude driver when I called to say we never got our order. Now trying to get a refund which is a nightmare. Ugh. Very pissed off. Driver name is Trystan!!!! Beware
View full review
Loss:
$15

Preferred solution: Deliver product or service ordered

User's recommendation: Do not use!!!

Darius S Aws

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Didn't receive my last weeks payment on yesterday

DoorDash - Didn't receive my last weeks payment on yesterday
I need my payment sent to my banking account. Ive called several times still no answer nor is my problem resolved.
View full review
Loss:
$231
Ragan F Lpo

Major compalitn

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
always some *** food never right sick of them. Will not order again ever its crazy I dont know why they can never get it right
View full review
Loss:
$36
Cons:
  • Inconsistant
  • Poor driver service
  • High fees

Preferred solution: Full refund

User's recommendation: Don’t order from them always issues

Robert H Zay

Missing food

My hamburgers was cold and I never received my fries and onion rings pissed off they went out of way to do another order so my food arrived 40 mins +
View full review
Loss:
$58
Cons:
  • Blaming drivers for issue in app
  • Order never delivers

Preferred solution: Full refund

User's recommendation: Don’t door dash ever again this *** sucks I’m am pissed the *** driver went way out of way and did another order for whatever reason took 40 mins to drop off food

  • 1
  • ...
  • 150
  • 151
  • 152
  • 153
  • 154
  • ...
  • 1779