New Reviewer

Not once have they gotten the order right. 3 times a charm...nope

the guy has been driving around in circles with my food for 30 mins...right by my house...i don't live next to the street or have a cell phone so I can't leave my home to find him. Not once has the driver tried to call me..ridiculous!!! I thought I would give them one last chance, since I don't drive. My mistake. And now I have been on hold for almost 10 minutes. This company really needs to get their act together. I also had called the restaurant, to make sure the sour creams were there, and he said no, and sorry, the driver just left. So every time you type something in the comment section, you will not receive what you asked for or changed on your order.
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ID
#1294319 Review #1294319 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$22
Preferred solution
Full refund
New Reviewer

Rating

I started dashing last week and my rating is at 4.47 now when I haven’t had any issues and I can’t even see the reason why my rating went down.
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ID
#1293830 Review #1293830 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

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Verified Reviewer
New Reviewer

Payment not fixed

I have not been paid on the instant pay from doordash as a Dasher I called today to technical support and actually got to talk to somebody and they're telling me they can't fix it I just have to wait until tomorrow to get the money I worked until midnight last night to get the money so that I can put gas in my car and food on my table and I'm really *** pissed about it
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ID
#1293781 Review #1293781 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
New Reviewer

Doordash is a *** poor company ran by idiots

I called twice and waited on hold for several minutes only to be disconnected from the call. I believe it's being purposely doe so they don't have to deal with my issue of not receiving my payment since April
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ID
#1293478 Review #1293478 is a subjective opinion of poster.
Location
Houston, Texas
Reason of review
Poor customer service
New Reviewer

First time experience

First the driver ordered the wrong items. Then i got the wrong amount refunded and both times i called support the call dropped half way through. This is still not resolved
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ID
#1293395 Review #1293395 is a subjective opinion of poster.
Reason of review
Poor customer service

Great Help

I had an issue trying to change the delivery address. For some reason, I wasn't able to on my end. I read the issue under the help link but even after reading I still couldn't fix it but the associate helped over the phone and fixed this issue promptly. You guys are...
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ID
#1293369 Review #1293369 is a subjective opinion of poster.
Reason of review
Good customer service

No dashes in hotspots

This happen to me twice this week. I was in a hotspot area and would have to wait about a half hour to get dashes and soon as i would leave that area it would send me back to that area.
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ID
#1293367 Review #1293367 is a subjective opinion of poster.
Reason of review
Bad quality
New Reviewer

Bad service . Have been waiting over a hour and 45 minutes