Unclaimed
DOORDASH
Reviews and Complaints
5.1M
CLAIMED LOSSES
24.1K
TOTAL REVIEWS
1.2M
PAGE VIEWS
97
ISSUES RESOLVED
DOORDASH Reviews
New Reviewer
Short Review on April 09, 2017
I have got my background check that my Door dash still not working
ID
Door dash service uses to be great, but in the past 6 months. Every time I order something is wrong with the order; there is an item missing or the item delivered was not what was ordered. I always put the complaint through the app and never a response from door dash....
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ID
Service
Doordash Customer Care
Reason of review
Order processing issue
New Reviewer
Short Review on April 08, 2017
Please call me 650 621**** I have tried with 3 people the put me on hold and leave . Its serious i need my 1099 tax form for my restarunt Jerusalem grill
ID
Reason of review
Poor customer service
New Reviewer
Short Review on April 07, 2017
I put in the order and the Dasher called me and said it's not going through my card has been charged for what I'm saying
ID
Reason of review
Problems with payment
Deceptive pricing
Did you know that Doordash charges MORE for menu items than many of the restaurants themselves charge--sometimes $2 and up more. At least that's the case in Denver. Doordash customer service reps say that that they do this to get people paid...but no. There is no warning on their website, no notice of any kind that they're charging more. With fees on top--and even with delivery prices for some restaurants having been recently been lowered--makes for a very deceptive practice and shady dealing. I've begun to have second thoughts about ordering from them, even when it's convenient. I don't trust them. Perhaps you shouldn't either.
ID
Reason of review
Pricing issue
Short Review on April 06, 2017
Every order has been at least 35 minutes late.
ID
Reason of review
Order processing issue
New Reviewer
Doordash Account Review
Last 2 day ago am sinup da account but they dont active my account i have red card all things but how i start the work with DoorDash
ID
Product
Doordash Account
Reason of review
Poor customer service
New Reviewer
Short Review on April 06, 2017
Im a dasher i accidently pressed i delivered a order i have the food np adress 408512****
ID
I want to start by saying that I have never left a review on yelp or any other forum in my life. This is the most incompetent company I have ever experienced. The abysmal customer service was so shockingly awful that I felt compelled to write a review. I waited over...
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ID
Service
Doordash Delivery Service
Reason of review
Poor customer service
Loss
$75
Doordash Vehicle Driver Review
These guys are idiots. Doordash drivers do not check the orders they pick up. They grab whatever the restaurant hands them. They do not even look at the receipt from their client. Then when they deliver the wrong person's order their customer service sends an email. Reply to that email and you will get a message that it is an "old" email address, no longer working... FAIL
ID
Service
Doordash Vehicle Driver
Reason of review
Poor customer service
New Reviewer
Short Review on April 04, 2017
I have tried to submit application and have not gotten any mortification whether i can drive.
ID
New Reviewer
Ordered Dunkin Donuts for breakfast thru Door Dash at 9a and was told it would be about 45 min. I received a phone call a little after 10a saying the driver was having a hard time getting to Dunkin Donuts to place the order. I was "assured" at that time that my order...
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ID
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Short Review on March 29, 2017
You cannot just add my restaurant to your website without my permission.
ID
New Reviewer
Placed order via Doordash for pizza that was supposed to be delivered in ~45 minutes. Doordash confirmed order was received and would have the pizza delivered on time. I received a phone call 30 minutes later from the Doordash driver saying the order was not received...
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ID
Location
Peoria, Arizona
Service
Doordash Delivery Service
Pros
- Nice delivery guy
Cons
- Did not receive order
- Deceptive business practices
- Order errors without notification
Reason of review
Order processing issue
Loss
$50
Preferred solution
Full refund
Doordash Dasher Mobile Application Review
I am a dasher and my app completed the order before I was done and I had no way of contacting the customer to give them their order I have their order and I can deliver it but I need my last order information in 30 mins
ID
Product
Doordash Dasher Mobile Application
Reason of review
Damaged or defective
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