Shanique Wdc
map-marker Chesapeake, Virginia

I need 2nd castemur address his name Asha kelton

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Address. Only of. Castemur his address lost
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Reason of review:
Problem with delivery
Anonymous

Shading Pay Practices

I decided to give DoorDash a try -- what a mistake! First I used their iphone app, but when I went to pay there was no options to add CC or paypal, only Apple Pay. I ended up having to complete my order on the website. So I complete my order with a CC, it required me to SAVE the CC, not just use it. I didn't like this but figured I just delete it immediately as I do not save CC on new sites where I don't know how frequently I'll be using them. Got me! They hide your CC, there is no way to change or delete it! I had to contact Customer service. This is definitely intentional as one of the drop down menu items in Customer Support was for changing CC info. I have contacted them to remove my CC and will not ever use them again.
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Reason of review:
Problems with payment
Meilani Bpx
map-marker Charlotte, North Carolina

My order was messed up

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Told me to contact doordash
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Reason of review:
Order processing issue
Alexine Pie
map-marker San Leandro, California

My order didnt come and i was told in an email i would not get a refund

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I placed an order it did not come and I was told through email I wasn't getting a refund
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Reason of review:
Not as described/ advertised
Sarahbeth Vxs
map-marker Brooklyn, New York

I worked but im not paid

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I need them to see what happened that all of my deliveries did not show up for me to be paid the proper amount. I completed 4 deliveries and was only paid for 3
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Reason of review:
Problems with payment
Anonymous

To be able to place order

Its saying cant verify my order? I screen shot card.. followed every rule that they said and I still can't order
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Reason of review:
Order processing issue
Bradie Goz
map-marker Elkridge, Maryland

Error in order

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The order cost was credited. I did not however ever receive the correct food.
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Reason of review:
Problem with delivery
Anonymous

Payment

Dasher about payment from paycheck
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Reason of review:
Problems with payment
Kynan Nbx

Very disappointing

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I've placed an order in which there was something i wanted to change. I tried cancelling from the website and re-order I tried that from almost 15-20 mins but was not happening. I called up doordash customer care to change the order. Someone attends almost after 15 mins.

He doesn't understand what i was trying to say, I had to repeat every sentence multiple time. maybe he doesnt understand english or he trying to understand. he ended up cancelling my order and the call lasted for 35 mins to cancel....

All the restaurants were closed by that time i wanted to reorder and there is no food for me for the night.

This was the worst customer service call I've ever dealt.

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Loss:
$29
Pros:
  • Variety
  • Convenience if it actually worked
  • Delivery people
Cons:
  • App function
  • Wrong order
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Macaela Rpj

Horrible

I had an app issue and was unable to get an order to a customer because they did I answer the door. I called the customer service number 4 times and no one ever got on the line but the call would end. I need help asap and can't get in touch with anyone
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Reason of review:
Work Experience or Job Application
Zona Yrh
map-marker Casa Grande, Arizona

Cancel my order

I cant cancel my order. This is redicoulous.
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

I need to download app again

My apps has to be deleted and reapplied
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Cherice Rvq

When can i expect to get paid. Curious thanks

Got disconnected Called back and was put on hold then a voice prompt gives me the 2 question survey. How satisfied was i ? Was problem resolved? And then says " good-bye" hangs up. What?? Just had a question about my pay for the week. Human being would be fantastic
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Reason of review:
Work Experience or Job Application
Anonymous

2 hour waiting

2 hours waiting.. I'm deleting this app. They will not send any update or call. {{REDACTED}}
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Reason of review:
Order processing issue
Kaytie Fxj
map-marker Muncie, Indiana

To get my payment that was owed to pay my bills

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They Absolutely did nothing to help solve my problem. They tried to say that there was nothing that they could do however I know for a fact that they could have done something.
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Reason of review:
Problems with payment
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