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Dasher never arrived, happen on the 9/22/2017 the food supose to be delivery around 10:15, _10:30. Dasher never call. I ordered food from Fly and Fish in Newport Beach, it was $224.00 for the food. The restaurant is close to my house. Im very disappointed. It is not...
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10 comments
Anonymous
#1622405

Door dash is terrible. I ordered food and never received it!!! Never again

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Review
#1105225 Review #1105225 is a subjective opinion of poster.
Reason of review
Problem with delivery

Doordash will not reply to my reinstating request

2.8
Details
my bank by mistake had put a hold on my bank card. doordash refused my card and will not let me try another card i have a few. i habe written twice to them with no reply
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Review
#1105102 Review #1105102 is a subjective opinion of poster.
Reason of review
Problems with payment

DoorDash - If only they delivered.

After an hour and a half elapsed from the scheduled delivery time, I went to bed. Flew into Sacramento from the east coast and was famished. I awoke the following morning to find a cheerful little email saying that my order has been cancelled...was there anything else they could do for me? Lol.
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Review
#1104856 Review #1104856 is a subjective opinion of poster.
Reason of review
Problem with delivery
Apparently the dasher is still on the way, but it's been an hour and a half and still no food. I've been on hold with Doordash for 45 minutes and no one has answered. I now care less about the food and more about being able to go to sleep without being charged. This is...
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4 comments
Anonymous
#1389511

shame on Doordash and shame on you H.kitchener stupid comment of yours

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Review
#1104796 Review #1104796 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$29
Preferred solution
Full refund
1.9
Details
I've been with DoorDaah for about a year now and tonight was the last straw. Tonight I got placed on 2 deliveries that were supposed to be delivered 2 hours ago. I go to the 1st restruant, get food, on way to second restruant thats on the next street over, order gets...
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1 comment
Anonymous
#1372247

Oh and I'm still on hold currently at 55 mins and 34 seconds....yay.

Review
#1104786 Review #1104786 is a subjective opinion of poster.
Worst WORST customer service. They first of all were an hour late delivering my food. Supposedly the food was remade, but guess what?- I'm feeling extremely nauseous and almost thrown up. My guess- threw it oven to "re-heat." Thanks a lot, jerks. Now back to the...
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1 comment
Anonymous
#1372425

Same problem last night. I started at #1648.

Two hours later, no food, no customer service and finally an email that said thanks for cancelling your order or what not when I never did. Emailed them and still no response. Way too late at that point to get anything other than fast food.

They need to make it up in discounts or the app gets deleted. Still no response though.

Review
#1104783 Review #1104783 is a subjective opinion of poster.
Reason of review
Bad quality

DoorDash - Horrible

The food was supposed to come at 8:48 . It is 11.28 pm now . It did not come and top of it they say it is delivered. I tried to cancel the order. It does not let me cancel it. This is the worst service ever. Don't order ever from this *** service. The food was supposed to come at 8:48 . It is 11.28 pm now . It did not come and top of it they say it is delivered. I tried to cancel the order. It does not let me cancel it. This is the worst service ever. Don't order ever from this *** service.
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Review
#1104782 Review #1104782 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$76
Preferred solution
Full refund
I made an order tonight (September 22, 2017) for a Hooters that is 10 minutes away from my house.. So far it has been 2 hours and no food. Now the Hooters is closed because it is after midnight. I can't get a hold of the driver or anyone from Doordash. I called the...
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3 comments
Anonymous
#1381675

Doordash has screwed me many times. I always get my money back though.

It's more like waiting an hour for food then I get a call stating another driver picked up my order. Doesn't make any sense. So they refund my money but no food. Last night I ordered from a place in Broomfield and after an hour I was sent an email stating my order had been cancelled?

So I called the restaurant and told them my experience with Doordash.

They told me to try Ubereats. I deleted Doordash from my phone, I haven't tried Ubereats yet, but I will.

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Review
#1104766 Review #1104766 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$56
Preferred solution
Full refund

Skip DoorDash

2.3
Details
I have several issues with doordash in the year I have been using them but tonight takes the cake. So, I ordered from Red Robin 91 dollars worth of food...which my wife is on HER WAY to pick up because doordash never assigned the order to a dasher for pickup...despite red robin assuring me that they hit the app alert to request a driver...my order sat for 45 minutes, doordash sent me a single test saying the order delivery time had changed..red robin never bothered to look into why the order was just sitting there, doordash did nothing to figure out the issue either. I finally had to tell the manager of RR to remake my order and we would pick it up...I should not have had to do her job for her but here we are...needless to say will not be using doordash again period.
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Review
#1104759 Review #1104759 is a subjective opinion of poster.
Cons
  • Most of it at this point
Reason of review
Problem with delivery
Loss
$91
Preferred solution
Full refund

Doordash - Delivery Service Review

Never got my food, on my birthday, they charged our card. *** doordash. Telling my bank to not process this payment.
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Review
#1104756 Review #1104756 is a subjective opinion of poster.
Reason of review
Problem with delivery