order food service customer customer service delivery money driver door app

I am a dasher | DOORDASH review

I would just like to say you need to be more specific when your in a apartment building or a school or a place of business on where to drop off this food. We cannot spend 20 minutes texting and trying to figure out where your at. Time is money and honestly if the tip is 0 dollars or 2 dollars we need to hurry. So please be waiting for us dashers and direct us in to where you are and things will go much smoother and your order will get to you.
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1 comment
SANDRA B
#1769408

I've never had any bad experience with my dasher. I keep in contact and let them know exactly where I am at and my food has always made it to me

Review
#1693319 Review #1693319 is a subjective opinion of poster.
Pros
  • Great driver
Reason of review
just describing on why these people have orders they dont get

Applying | DOORDASH review from Calgary, Alberta

2.0
Details
Hi the operator very professional. And friendly
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Review
#1693310 Review #1693310 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

App doesn't work | DOORDASH review

Have tried for several days to place a order app freezes up after picking your restraunt cant pkace order
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Review
#1693211 Review #1693211 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

The worst food delivery service | DOORDASH review from Danville, California

1.2
Details
This company makes so many mistakes and never does anything to compensate how they stay in business is beyond me. We keep giving them second third fourth fifth etc chances finally IM DONE!!!
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Review
#1692975 Review #1692975 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Full refund

Orientation appointment | DOORDASH review

I was received the email to set up the appointment
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Review
#1692929 Review #1692929 is a subjective opinion of poster.
1.0
Details
Absolutely the worst service I’ve ever experienced anywhere in my life. Ordered a time sensitive meal and it wasn’t even picked up until after I was on hold still an hour later trying to cancel. Waited on hold between text support and phone calls for over an hour. In...
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Review
#1692857 Review #1692857 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund

Wrong order & it was cold | DOORDASH review

Wrong pizza and it was cold
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Review
#1692821 Review #1692821 is a subjective opinion of poster.

Cold food. Love wait time. Unprofessional driver. | DOORDASH review

1.0
Details
Cold food. Driver picked up another order was an extra 39 mins with my food.
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1 comment
Anonymous
#1769101

And with the invention of the microwave all your problems are solved!! You ate the food you don’t deserve a refund.

Get over it and yourself and either learn to cook for yourself or stop before you get home and get food.

I swear we’re you dropped on your head a lot as a child? Did all your common sense leak out your ears?

Review
#1692772 Review #1692772 is a subjective opinion of poster.
Pros
  • Food come to me
  • Ease of access to order food otherwise unavailable for deivery
  • Deliver food to your door
Cons
  • Customer service on phone
  • Late driver
Reason of review
Problem with delivery
Loss
$46
Preferred solution
Full refund

Billing questions | DOORDASH review

Door dash dash pass is a scam and the customer service representative refused to admit it. I may have to go to the Better Business Bureau if somebody Who knows what they are talking about does not call me back and credit me for all of the fraudulent charges on my credit card. 414–840-6570.
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Review
#1692734 Review #1692734 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund

Customer Service reimbursement | DOORDASH review

2.5
Details
Starting to really not like using this service. Twice my orders have been cancelled YET I WAS STILL CHARGED!!!! STILL waiting on reimbursement?
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Review
#1692684 Review #1692684 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Drivers and deliveries are good
  • Fast response to delivery and good communication with dashers
Cons
  • Always having to refund
  • Overcharging
Reason of review
Order processing issue
Loss
$32
Preferred solution
Full refund
Tags
  • I Just Want My Refund