order food service customer customer service delivery money driver door app
3.0
Details
We ordered from Candelari tonight. Everything was HORRIBLE and cold. It took the delivery guy almost an hour to get there BUT even if he would of gotten there sooner it wouldn't of made a difference. The so called fried artichoke was not fried it was just GROSS we...
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Review
#1332511 Review #1332511 is a subjective opinion of poster.
Product
Candelaris Pizzeria Pasta
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund
2.4
Details
I placed an order and was never matched with a dasher, when I called the restaurant the food was prepared and waiting however no one had picked it up. No communication regarding this delay on the DoorDash App and impossible to reach an agent via phone. This is...
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Review
#1332510 Review #1332510 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$75
Preferred solution
Full refund
1.4
Details
I was charged twice for my order today! There is no DoorDash customer number to call so I had to go through their awkward website and submit my complaint there, twice! The food was good and the delivery gal was awesome. Gave her a decent tip. I'm also wondering about...
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Review
#1332506 Review #1332506 is a subjective opinion of poster.
Service
Doordash Customer Care
Cons
  • I was charged twice for my order
Reason of review
Order processing issue
Loss
$37
Preferred solution
Full refund
1.2
Details
Every time I order food from this place they screw it up. Okay not every time but probably four out of five times, it's ridiculous! I just paid $22 for double cheeseburger value meal and for bs chicken nuggets when I ordered the chicken tender meal and that double...
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Review
#1332477 Review #1332477 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

Didn't receive my $2.00 promotion on last dash | DOORDASH review

1.0
Details
We were talking and the phone hung up so no i am not satisfied there was no atempt to call me back or help me I didn't receive my $2.00 for each of my deliveries during 5-9 ?
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Review
#1332449 Review #1332449 is a subjective opinion of poster.
Reason of review
Problems with payment

Unpleasant | DOORDASH review from Cincinnati, Ohio

1.2
Details
I place the order when the red squirrel was open and then they never sent my food when I went back to check it said the restaurant was closed then so I never received my food and I don't even know if they took my payment off my card or not.bad for business
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Review
#1332446 Review #1332446 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

We did not get our order. I would like a refund | DOORDASH review from Lehi, Utah

1.0
Details
We didn’t get the order.
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Review
#1332445 Review #1332445 is a subjective opinion of poster.
Reason of review
Problem with delivery
Ordered $88 worth of food, dasher's card got declined at restaurant, Door Dash cancelled order and want me to wait 5 days for a refund. "off shore" call center. Worst service ever. Do not use this scam company...EVER!!! This is not the first time I have had issues....
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Review
#1332431 Review #1332431 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
Loss
$88
Preferred solution
Legal reperations
We placed an order. It went through and my card was charged. When I checked the status around the expected time of delivery, my order was cancelled. I was never informed by either the restaurant or Doordash. I would still be waiting if they did not check myself. Now my...
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Review
#1332405 Review #1332405 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

Red card keeps declining | DOORDASH review

Red card declined when done with Doordash
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Review
#1332377 Review #1332377 is a subjective opinion of poster.
Product
Doordash Delight Debit Card
Reason of review
Problems with payment