DoorDash
Reviews and Complaints
Strange delivery last night need details
- Idk
- Idk
Preferred solution: Nothing
User's recommendation: Call me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized charge on my account
Preferred solution: Full refund
User's recommendation: Please take my card off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount not active
- Support not solving dasher issues
Preferred solution: Apology
User's recommendation: Don’t count on support
About my Oder
User's recommendation: So not use
Messed. up delivery
False/Misleading Advertisement for Employees and Non-Payment
My only incentive for signing up for DoorDash was the "guaranteed $500 for 50 deliveries in one week." After 25 exhausting hours on top of my full-time job last week, I finally completed 50 deliveries just to fall about $180 short of $500. When I contacted customer service they pretended that they had no idea about this promotion.
The promotion was posted everywhere on social apps and mentioned that it was for new Dashers. I would like this guarantee fulfilled. I am a single mother of 3 and made this my second job only for the guaranteed $500 if I make those 50 deliveries and this is not worth it to me AT ALL if I constantly get low offers and waste my time and gas and end up completely mentally exhausted for little return.
I have even referred new Dashers just because of that promise I saw on all of the advertisements. I would like that to be fulfilled or I have no problem taking legal action for false advertisement and let all of the people I have told to start dashing to delete their account.
User's recommendation: Do not sign up based on false promises.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Stow, OhioWrong order
Change phone number
User's recommendation: Don’t use them!!!
Mi cuenta desactivada
Someone used my credit card to order doordash
Cancelled order
User's recommendation: Just get out of the house and pick of the food yourself
I've been having horrible experiences with my last 3 orders
Preferred solution: Price reduction
App keeps giving me error when trying to dash
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Taylor, MichiganCharged twice
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boynton Beach, FloridaAsking to change account
Preferred solution: I need to speak to a representative
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You will have to do a charge back with your bank. Door dash cannot do anything regarding a card that is not theirs it has to go through your bank