Houston, Texas
Not resolved
0 comments

Used Doordash today for the 1st time. While delivery was timely, I received the incorrect order.

After calling the restaurant I ordered from, speaking to a manager and then an assistant manager (who understood the issue although the manager did not and wanted me to go pick up my correct food item...okay, why would I use a delivery service, yes, because I didn't want to go pick it up... duh :-/), and after several phone calls between the restaurant and Doordash, I got my correct order delivered.

Not sure who was ultimately responsible for the mess up RICK was great, discussed and resolved my issue. Thanks RICK!

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Not as described/ advertised.

DOORDASH Pros: Fast delivery.

DOORDASH Cons: Wrong food.

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