DOORDASH Reviews

Show reviews that mention
order food service customer customer service money delivery door driver refund
Filter review
New Reviewer

I got a door dash text message saying this was my last day to set up my Red Card

Im supposed to activate my red card, its the last day to activate it or I wont be able to door dash anymore. I had a text message from door dash sent to me this morning saying that. I had a red card but had to cancel it. Door dash sent me another card but it was white when it arrived in the mail.
View full review
ID
#3184023 Review #3184023 is a subjective opinion of poster.
Location
Latrobe, Pennsylvania
Preferred solution
I just need to get a red card and also need to get it activated.

Fraud

Someone used my card and I never got my money back and no one contacted me back after I left messages
View full review
ID
#3183301 Review #3183301 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Gift Cards

I put in my code from my gift card and the money is on there I've never ordered from door dash before so I don't know how it works but basically it's saying I can use the gift card on my next order but I can't order without using the gift card. What can y'all do to fix this cause the money is just sitting on my account.
View full review
ID
#3182825 Review #3182825 is a subjective opinion of poster.
Location
Tucker, Georgia
Preferred solution
Let the company propose a solution

Dishonesty

Ordered from Panera, driver drive route from restaurant to my work, marked order as delivered and drove off. I called the restaurant and they said my food was still there. I tried calling DoorDash and they kept transferring me back to Panera. DoorDash took no responsibility for the drivers dishonesty.
View full review
ID
#3182219 Review #3182219 is a subjective opinion of poster.
Location
Blue Springs, Missouri

My order charged with no food delivered!!

I ordered food at 630p with a 720 delivery time for $87.00. My order was not delivered and I waited for it to learn from the restaurant it was canceled. And I was charged for it on my credit card Not good!
View full review
ID
#3181791 Review #3181791 is a subjective opinion of poster.
Location
Boynton Beach, Florida

My account is deactivate

Hi i was a good dasher and i was working like 5 days in the week than I traveled to another country it was a vacation and when I came back to start dashing my account is closed and when i sign up I found my account is deactivated and I dont know what the reason when i called the doordash support they told me I supposed to received a mail why my account is deactivated but I received nothing so just can I know reason and I hope for the door dash company to slove this problem because I am very interested to back a dasher Thank you. Mirna Alsannousi
View full review
ID
#3181434 Review #3181434 is a subjective opinion of poster.
Location
Romeoville, Illinois

For activation of my dasher account

I am a new dasher. I tried many times to log in to my account but unfortunately, it doesn't work. Please help me to make my new account on door dash. Thank you
View full review
ID
#3181087 Review #3181087 is a subjective opinion of poster.
Location
Winnipeg, Manitoba
New Reviewer

Order not complete

My bank acct charged me 22 bucks and I only received a lemonade and kim. Chi. Which doesnt equal the amount
View full review
ID
#3180747 Review #3180747 is a subjective opinion of poster.
Location
Yakima, Washington
Loss
$15
Preferred solution
Deliver product or service ordered

Change of address

Hello my name is nyewin roberts the id address on file DNT the current I'm staying at because I'm in the process of moving to my new permits address, please update it to the new unemployment for so I can receive my benefits
View full review
ID
#3180536 Review #3180536 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Someone stole my food

Renan S. Was the person picking up an order of Crumbl that my work and I had ordered and they said that it had been delivered and never dropped off our food.
View full review
ID
#3180499 Review #3180499 is a subjective opinion of poster.
Location
Sandy, Utah

Wrong order recieved

We ordered from millburn deli and received the wrong order. We ordered as a guest through doordash so unable to request a refund/report a problem
View full review
ID
#3180405 Review #3180405 is a subjective opinion of poster.
Location
Maplewood, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order never delivered, doordash driver stole the food

Placed an order on popeyes application value $97. As per store manager, order was picked up by the driver Claudia, but shje never delievred the food. When I called doordash, they were not help at all, the only answer i got is that Popeyes need to respond. When I called Popeyes, they said Doordash has to respond. Midtime, we had not dinner, my money is lots and someone else is enjoyng my food.

User's recommendation: Don't use doordash.

View full review
ID
#3180066 Review #3180066 is a subjective opinion of poster.
Location
Pasadena, California
New Reviewer

Payment issues

On my dasher app it said Id would get my earnings by Monday December 20th at 12A.M... today is Monday December 20th and I havent received anything on my card from DoorDash earnings!!!!
View full review
ID
#3179561 Review #3179561 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My money

I changed my bank account information yesterday. I earned 189.00 during my dash. I spent 30 in gas and I have not received my earnings today!
View full review
ID
#3178958 Review #3178958 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Loss
$189
Preferred solution
My money

Our debit cards being used by Kimberly Karr

My husbands debit card is being used by Kimberly Karr for your services. We need to block his card # So she can no longer use it for her online purchases.
View full review
ID
#3178937 Review #3178937 is a subjective opinion of poster.
Location
Mansfield, Texas