Unclaimed
DOORDASH
Reviews and Complaints
5.1M
CLAIMED LOSSES
24.1K
TOTAL REVIEWS
1.2M
PAGE VIEWS
97
ISSUES RESOLVED
DOORDASH Reviews
New Reviewer
I got a door dash text message saying this was my last day to set up my Red Card
Im supposed to activate my red card, its the last day to activate it or I wont be able to door dash anymore. I had a text message from door dash sent to me this morning saying that. I had a red card but had to cancel it. Door dash sent me another card but it was white when it arrived in the mail.
ID
Location
Latrobe, Pennsylvania
Preferred solution
I just need to get a red card and also need to get it activated.
Fraud
Someone used my card and I never got my money back and no one contacted me back after I left messages
ID
Location
Atlanta, Georgia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGift Cards
I put in my code from my gift card and the money is on there I've never ordered from door dash before so I don't know how it works but basically it's saying I can use the gift card on my next order but I can't order without using the gift card. What can y'all do to fix this cause the money is just sitting on my account.
ID
Location
Tucker, Georgia
Preferred solution
Let the company propose a solution
Dishonesty
Ordered from Panera, driver drive route from restaurant to my work, marked order as delivered and drove off. I called the restaurant and they said my food was still there. I tried calling DoorDash and they kept transferring me back to Panera. DoorDash took no responsibility for the drivers dishonesty.
ID
Location
Blue Springs, Missouri
My order charged with no food delivered!!
I ordered food at 630p with a 720 delivery time for $87.00. My order was not delivered and I waited for it to learn from the restaurant it was canceled. And I was charged for it on my credit card Not good!
ID
Location
Boynton Beach, Florida
My account is deactivate
Hi i was a good dasher and i was working like 5 days in the week than I traveled to another country it was a vacation and when I came back to start dashing my account is closed and when i sign up I found my account is deactivated and I dont know what the reason when i called the doordash support they told me I supposed to received a mail why my account is deactivated but I received nothing so just can I know reason and I hope for the door dash company to slove this problem because I am very interested to back a dasher Thank you. Mirna Alsannousi
ID
Location
Romeoville, Illinois
For activation of my dasher account
I am a new dasher. I tried many times to log in to my account but unfortunately, it doesn't work. Please help me to make my new account on door dash. Thank you
ID
Location
Winnipeg, Manitoba
New Reviewer
Order not complete
My bank acct charged me 22 bucks and I only received a lemonade and kim. Chi. Which doesnt equal the amount
ID
Location
Yakima, Washington
Loss
$15
Preferred solution
Deliver product or service ordered
Change of address
Hello my name is nyewin roberts the id address on file DNT the current I'm staying at because I'm in the process of moving to my new permits address, please update it to the new unemployment for so I can receive my benefits
ID
Location
Philadelphia, Pennsylvania
Someone stole my food
Renan S. Was the person picking up an order of Crumbl that my work and I had ordered and they said that it had been delivered and never dropped off our food.
ID
Location
Sandy, Utah
Wrong order recieved
We ordered from millburn deli and received the wrong order. We ordered as a guest through doordash so unable to request a refund/report a problem
ID
Location
Maplewood, New Jersey
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOrder never delivered, doordash driver stole the food
Placed an order on popeyes application value $97. As per store manager, order was picked up by the driver Claudia, but shje never delievred the food. When I called doordash, they were not help at all, the only answer i got is that Popeyes need to respond. When I called Popeyes, they said Doordash has to respond. Midtime, we had not dinner, my money is lots and someone else is enjoyng my food.
User's recommendation: Don't use doordash.
ID
Location
Pasadena, California
New Reviewer
Payment issues
On my dasher app it said Id would get my earnings by Monday December 20th at 12A.M... today is Monday December 20th and I havent received anything on my card from DoorDash earnings!!!!
ID
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy money
I changed my bank account information yesterday. I earned 189.00 during my dash. I spent 30 in gas and I have not received my earnings today!
ID
Location
Raleigh, North Carolina
Loss
$189
Preferred solution
My money
Our debit cards being used by Kimberly Karr
My husbands debit card is being used by Kimberly Karr for your services. We need to block his card # So she can no longer use it for her online purchases.
ID
Location
Mansfield, Texas
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