DOORDASH Reviews

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New Reviewer

Delivery late

The delivery of our food was 15 minutes late and the food temperature was lukewarm and not hot. We ordered a number of hours in advance, so this is unacceptable.
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ID
#3173353 Review #3173353 is a subjective opinion of poster.
Location
Granada Hills, California
Pros
  • Gave me a partial refund
Cons
  • Timing
Preferred solution
Price reduction
New Reviewer

Delivery late

Our order was 15 minutes late and the food temperature was lukewarm and not hot. It took a bit of an explanation to get the customer service representative to understand our concern.
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ID
#3173332 Review #3173332 is a subjective opinion of poster.
Location
Granada Hills, California
New Reviewer

Missed order

I ordered chili at 9 it got canceled and I reordered at 10, order didnt get to me until 12 and I missed it
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ID
#3172595 Review #3172595 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$34
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Wrong delivery address

Third time that my order was delivered to the wrong address! Each driver did not speak English and couldnt figure out where I live one driver stood outside a parking garage obviously no one lived there! Its very disappointing to have to continually call customer service and get late, cold food!

User's recommendation: Use another delivery service.

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ID
#3171631 Review #3171631 is a subjective opinion of poster.
Location
Chappaqua, New York
Preferred solution
Let the company propose a solution
New Reviewer

Order placed at wrong restaurant

Address was not changed when order was placed. Therefore order was placed 18 miles (26 minutes) away.
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ID
#3171589 Review #3171589 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Dasher left 60$ worth of food on porch during a storm

Dasher left my food on porch during a thunderstorm, didnt even ring the doorbell to let us know food had arrived. Not only was chicken soggy wet but the box that the chicken was in was so wet the chicken feel thru the bottom of the box. Dasher left food 45 minutes before we even knew it was there.
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ID
#3171583 Review #3171583 is a subjective opinion of poster.
Location
Indianapolis, Indiana
New Reviewer

Haven't received my order

I ordered from Popeyes they only sent part of my order with the driver. The driver told me she had to go back to Popeyes so she would get the rest of my order for me and asked if I could wait outside for her which I did for over an hour. Ive called Popeyes twice first time they told me she was getting the order as we spoke. Second time I called they said she had been gone and I havent seen her or the rest of my food I paid forWtf
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ID
#3171488 Review #3171488 is a subjective opinion of poster.
Location
Denham Springs, Louisiana
Pros
  • Delivery of lots of resturants
  • Convenience if it actually worked
Cons
  • Make it like you are problem when you have had multiple issues
  • App doesnt allow you to put in proper address to your door
  • Food was never delivered but credit card was charged
Loss
$10
Preferred solution
Full refund
New Reviewer

Lack of payment

84 & change has not been transferred to the payment account on transcript. Along, with two attempts. Email address on file along with mobile number 707 727- ****.
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ID
#3171264 Review #3171264 is a subjective opinion of poster.
Location
Berkeley, California
Pros
  • Payment on spot
Cons
  • Red zone contracting
Loss
$84
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
Yes there is still an issue you still have not answered my question as to why I cannot be hired due to my driving while license is suspended back in 2016 and 2018. I don't understand why this would hinder me from being hired as I currently have a valid driver's...
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ID
#3171079 Review #3171079 is a subjective opinion of poster.
New Reviewer

Jewel Delivery

No delivery of groceries during the window I selected. How can my order just sit in the store when drivers are constantly picking up other orders for doordash. Makes zero sense. They should be picked up in order. Someone dropped the ball in a big way. So bad Im not using jewel anymore. So be it.
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ID
#3170756 Review #3170756 is a subjective opinion of poster.
Pros
  • Usually pretty dependable
Cons
  • No ownership
Loss
$4
Preferred solution
Coupon or discount for future use. I don’t even know who is at fault. That’s for you guys to do a deep dive why this happened
New Reviewer

Earnings didn’t go in my bank account

I have 2 payments from Oct 11 and Oct 18th that were blocked by the bank and I got a new account and need to resend the money from doordash however I don't know how that works and I can't find a way to resend the money so it can go through
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ID
#3170571 Review #3170571 is a subjective opinion of poster.
Location
Summit, New Jersey
New Reviewer

Order never arrived

Never arrived I want my money back there should I hate you making me type all these characters about my food never arriving

User's recommendation: Uber eats.

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ID
#3170402 Review #3170402 is a subjective opinion of poster.
Location
Sugar Hill, Georgia
New Reviewer

Order never arrived

On December 10 i orders some Im food and it never arrived like seriously Ive been text the app and no resolve I will never use door dash again I was very hungry that day and no food and you took my money
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ID
#3170381 Review #3170381 is a subjective opinion of poster.
Pros
  • Pissed off customer
Cons
  • Never got food
Loss
$26
Preferred solution
Full refund
New Reviewer

Unnecessary charge

DoorDash thinks its funny and best to charge people multiple times for a subscription that I dont even have. I called the customer service number and came to find out they hung up on me and never gave me my refund. Im so sick of this *** I want my refund.

User's recommendation: Don’t use this *** *** *** app.

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ID
#3170179 Review #3170179 is a subjective opinion of poster.
Location
Castle Rock, Colorado
Loss
$10
Preferred solution
Full refund

Service sucks

I didn't get my refund. I don't want credit. I want refund.i won't recommend you to anyone either. Your dashers need to learn English.

User's recommendation: Don't use Doordash.

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ID
#3169969 Review #3169969 is a subjective opinion of poster.
Location
Utica, Michigan