DoorDash
Reviews and Complaints
Nothing delivered
- False advertisement and deliv
- App always down
- Delivery charge
Preferred solution: Full refund
Charged twice for order
Preferred solution: Full refund
Not loading
Preferred solution: my door dash app to work. i am a dasher
My order goes to the dasher but not to the store.
Preferred solution: Let the company propose a solution
My food is being delivered 30 minutes later than you quoted in your message that was sent to me. When I called the driver he said you added 2 more orders on so he had to get them first.
Preferred solution: Let the company propose a solution
Customer complaint
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Verified Reviewer | Atlanta, GeorgiaI have two charges that don’t belong to me
Where is my food
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInquiry
- Poor delivery service by delivery driver
Preferred solution: Full refund
Charges on my bank account
- Late delivery so food cold no prices listed on receipt
Preferred solution: Why $9.99 mo charge.
Delivery charge issue
Preferred solution: Full refund
User's recommendation: Don’t use door dash as can’t reach customer service
Missed order
- Are thieves
- Supervise never available
Preferred solution: I want a refund and the product delivered at the same time for such a bad experience.
Contact doordash about multiple accounts
- Sometimes reliable
- Paying for a service that is not truthful
- Does not take action after multiple complaints of same issue
- Took my money
Preferred solution: Remove old accounts setup new credit card and get compensation for horrible service
User's recommendation: Don’t ask someone from 3rd world country to help It’s a waste of your valuable time
I ordered sugar-free mints I got regular mints I am diabetic
Preferred solution: Deliver product or service ordered
I’m trying to order and it’s error message
Preferred solution: I would like to order thru door dash it’s not accepting my new address
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