Doordash Reviews and Complaints
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I placed an order online. The company takes payment via credit card only online. No cash option is available. I received an email indicating my order would be here at 12:30. At 12:38 I received a call from the "Dasher" telling me he will be late by another 30...
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Product
I didn't like
- Failed to deliver
Doordash Delivery Service Review
This is the second time it happened now it is too much, door dash.com has updated that my order has been delivered but it has never been delivered to me. They do not provide the helpline number to contact with. Really disappointed..
Firstly, a restaurant, either has their own drivers, or gladly pay a percentage of the meal, to a third party , because they are bringing in business, that the restaurant would not otherwise have. So, it is wrong, shameful, and quite likely illegal, to charge more,...
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Doordash Food Delivery Service Review
Yeah. These guys are thieves! And their customer service is ***. And when you try calling customer service, no one answers the phone. And their drivers don't give a ***. The food gets to your place cold. Some times some of the items are missing. Pathetic. I've spent so much money with these guys, you'd think they'd up their game. I'm deleting the app.
Doordash Food Delivery Service Review from San Francisco, California
Never doing doordash again. I tried during the promotion time with $1 delivery and was impressed. Ordered last week again. This time without the promotion. I ordered a Veg burger and got beef instead! Im a vegetarian. I submitted my complain twice and no one has responded. Extremely poor service once they pocket the money! NEVER AGAIN!
Where is my food?!?! Where is my money?!?! DoorDash failed to deliver my food, has made me wait for reorders for 3 hours at a time, and sometimes never shows up. Calling their customer support, they say "let me call your driver." After one reorder and another hour...
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Product
I didn't like
- Failed to deliver
- Poor customer service
- Missing items
worst way to lose $100 in my life. driver didn't call me and doordash has policy that they take your item and your money if you don't respond in 10 minutes. i don't check my email every 10 minutes doordash $$holes. i am done with doordash, i was gonna start...
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Product
I didn't like
- Missing items
- Failed estimated arrival time
- Poor customer service
Doordash missed the estimated arrival time of our delivery by half an hour, and our order came missing two items almost hour and a half from point of online order submission. A couple items were replaced on our order as well with no phonecall or contact as per the...
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I liked
- Easy online ordering process
- Delivery girl
- Restaurant selection
I didn't like
- Failed estimated arrival time
- Poor customer service
- Mailed promo deal not honored
ordered food from DiPuccios Pasta Shop. asked for MEAT Raviolis and got Cheese ones. The Driver dropped the bag of food before giving to me. all the sauces went into each other. i think the driver should have taken the order back for replacement. or at least given...
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Doordash Delivery Service Review
Food was late, cold, soggy, missed a few items and was almost sent to the wrong house.
As a dasher, I have gone out of my way for everyone. I communicate when the restaurant is late finishing an order or im stuck in slow traffic, i call to get their choice on re...
Shutup you ***! Do you even realize what an offensive statement you made using Hitler? Do you even have a clue who Hitler was and what he did? I felt bad for what happened to ...