DOORDASH Reviews

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Piccidilly order

My order was raw and u tell me you can not replace my order that's not true
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ID
#2271028 Review #2271028 is a subjective opinion of poster.
Location
Jackson, Mississippi

Dash pass

Hello Dashdoor team! Unfortunately I have reached out due to my door dash charged my bank account with a Dashpass that I cancelled previously and I would like to get that amount back because I canceled my dash pass previously Thank you
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ID
#2270935 Review #2270935 is a subjective opinion of poster.
Location
Lubbock, Texas
New Reviewer

Missing my pizza

No notification it was even delivered. Had cold pizza and missing a pizza. Ham and pineapple

User's recommendation: Don't use a company that does this.

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ID
#2270656 Review #2270656 is a subjective opinion of poster.
Location
Redding, California
Pros
  • Easy to use
Cons
  • Did not get full refund
Loss
$13
Preferred solution
Make sure they know their pizza arrived and 3 items is 3 items not 2. Missing a whole pizza is a big deal when you have a lot of people to feed.

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Verified Reviewer
New Reviewer

Didn’t receive my order waited a whole hour

kept saying 45-55 mins but never went down until i cancelled my order because they wasnt giving me my food .
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ID
#2270568 Review #2270568 is a subjective opinion of poster.
Product
Doordash Credit Card
Pros
  • Food come to me
  • Restaurant options
Cons
  • Customer service wouldnt refund when driver did not deliver
Loss
$19
Preferred solution
Full refund

Bad service cold food late delivery

The meal arrived late,and cold

User's recommendation: Make sure your meal arrives on time,and warm.

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ID
#2269558 Review #2269558 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Horrible as ***

Door dash is the worst place to go through I wondered through them and I had *** roaches climb out of my food bags and then I called to get a refund and they hung up on me its always something with door dash Uber eats is way better then door dash they dont give a damn about there costumers there just greedy and money hungry and all they do is think about there damn selfs *** door dash
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ID
#2269403 Review #2269403 is a subjective opinion of poster.

Cancelled Order

I would really like to know why after waiting an hour my order was cancelled. I had just gotten the notification that the driver was on their way to pick it up. This is ridiculous and Ive never had this issue with any other company. I dont have 30 extra dollars laying around to spend again because of your companies fault.

User's recommendation: Not worth it.

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ID
#2269390 Review #2269390 is a subjective opinion of poster.
Location
Dayton, Ohio
Was at a local sushi place picking up my order and a door dash driver who wasnt wearing a mask, (I was) came to the door at which time I told him there was a line and the next spot was behind me. I also asked him to wear his mask. He asked why I was outside the...
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ID
#2269339 Review #2269339 is a subjective opinion of poster.
Location
Ridge, New York

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Verified Reviewer
New Reviewer

Pissed

My order was canceled without my knowledge this is just unacceptable after i got a notification that my daaher was picking up my meal. I will never use door dash again, i better not be charged for food i didn't receive
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ID
#2269326 Review #2269326 is a subjective opinion of poster.
Cons
  • Entire experience
Preferred solution
Full refund

Charging me for no reason

I did not sign up!!!!! I have been paying. Not knowing!!!!!!!! I am mad!!!!

User's recommendation: Don’t use doordash.

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ID
#2269195 Review #2269195 is a subjective opinion of poster.
Loss
$60
Preferred solution
Full refund

They suck

Door dash is such a stupid company !!!!!!

User's recommendation: Don't use them.

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ID
#2269099 Review #2269099 is a subjective opinion of poster.
Location
Pinellas Park, Florida
New Reviewer

Canceled order

I made my order at 7:30pm...DD said it would be 45-55 minutes. The restaurant closed at 9pm and the order was canceled. Door Dash tried apologizing FOR THE RESTAURANT, as if it was the restaurants fault and told me I needed to wait 5 business days to get my $83 back!!!! This is not the first time with these people....these Dashers Are allowed to pick up 2nd orders even after they have accepted yours. Even in a small town your food will come to you cold because it sits while they wait in line at McDonalds for the ride they accepted after yours!

User's recommendation: Call a cab to take you to pick ip the food! It will cost less and you will get your food sooner!

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ID
#2269039 Review #2269039 is a subjective opinion of poster.
Loss
$83
Preferred solution
All of the above!

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Verified Reviewer
New Reviewer

Complaints

DOORDASH - Complaints
DOORDASH - Complaints
I asked for food to be left at the door on a chair. They left it on back of my car! Someone could of stolen it. Or it could of slid off. And food was cold!

User's recommendation: Keep pizza in hot bag and follow instructions.

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ID
#2269028 Review #2269028 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Breech of security

DoorDash driver informed us that all of our credit card info was on their paperwork under notes. That is, credit card number, exp date, and security code. That is unacceptable. She said that we should call DoorDash to let them know. I have tried numerous times to no avail to get someone that can help me. I am tired of getting the run around. We have now had to cancel our credit card. This is unacceptable

User's recommendation: Do not recommend.

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ID
#2268569 Review #2268569 is a subjective opinion of poster.
Cons
  • Billing practices
Preferred solution
Let the company propose a solution

Bad place to order from

Do not order from this place because they do not give you the right food after you order it also they take and not give you your money back as a refund when they promise you they will worst place to order from you only can pay with a debit card or credit card no cash best place to order from is Marshall 2go

User's recommendation: Marshall 2 Go.

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ID
#2268169 Review #2268169 is a subjective opinion of poster.
Location
Guntersville, Alabama