DOORDASH Reviews

Show reviews that mention
order food service customer customer service money delivery door driver refund
Filter review
New Reviewer

Dropped service

Extremely poor service and dropped pick up. Restaurant says ordered didnt get received and door dash rep said it would stay and left
View full review
ID
#3163369 Review #3163369 is a subjective opinion of poster.
Location
New Orleans, Louisiana
Loss
$196
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

PayrolL

I am unable to access my 1099 from doordash they keep sending me to a third-party operator who doesn't answer email or phone or snail mail so I'm in trouble with the IRS 5 years worth while I can't get my 1099 from stripe or whoever that is

User's recommendation: Please download and print your documents this eve sign nonsense doesn't work.

View full review
ID
#3162884 Review #3162884 is a subjective opinion of poster.
Loss
$15000
Preferred solution
Deliver product or service ordered
New Reviewer

It's been over a month no response for my job the background check has not cleared

Its been over a month and my background has not been cleared trying to workBeen checking for the last six weeks

User's recommendation: Be very patient cause it takes a while for your background check to clear.

View full review
ID
#3162399 Review #3162399 is a subjective opinion of poster.
Location
Boston, Massachusetts
New Reviewer

It going on 10 almost and l have not received my Dasherdirect card

I'm a dasher, and l haven't got my physical Dasherdirect card and it's been 10days. My virtual card can't let me purchase gasoline and l as a dasher need your help solve this problem.
View full review
ID
#3162017 Review #3162017 is a subjective opinion of poster.
Location
Matthews, North Carolina
Cons
  • When i tried calling i was put on hold and no one got to me
Preferred solution
Let the company propose a solution
New Reviewer

My apps not open since this morning

Hi today this morning I had accepted two orders at the same store but when I gona start to move apps not open so kindly I would like to request to reset open as soon as possible. During that time Than so many times I tray but could not succeed then after 45 minutes I returned the order in the same store Thank you

User's recommendation: I should tray to reach with customer as soon as possible.

View full review
ID
#3161930 Review #3161930 is a subjective opinion of poster.
Location
Providence, Rhode Island
Preferred solution
Problem resolved at anytime
New Reviewer

Handling of grocery order

I ordered groceries from my local market and delivery was to be completed by DoorDash. I received a call from someone at DoorDash that the store had canceled my order then an hour or so later a DoorDash driver delivered three items from my order saying she was told the rest of the order was canceled. I have confirmed with the store that the order was never canceled by them but that likely the driver did not want to wait for the pickup and canceled the trip for themselves. The entire order has been charged to my account and is being re-shopped and delivered today. This was my first DoorDash experience and will be my last. Sincerely Amy Allen
View full review
ID
#3161488 Review #3161488 is a subjective opinion of poster.
Service
Doordash Customer Care
Cons
  • Dishonest handling of delivery
  • Insufficient and inaccurate communication
Loss
$42
Preferred solution
Let the company propose a solution
New Reviewer

Dash app won't log in

I tried to log into the door dash app and every time I try and log in it doesnt seem to want to work
View full review
ID
#3161406 Review #3161406 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

App issues

App isn't working at all. There's always an issue & it's inconvenient not to mention to effects the livelihood of drivers.
View full review
ID
#3161360 Review #3161360 is a subjective opinion of poster.
Location
Marietta, Georgia
New Reviewer

Late order

I called the restaurant and they said the order is been ready for 35 to 40 minutes so the food has just been sitting there no one has picked it up its been over an hour
View full review
ID
#3161348 Review #3161348 is a subjective opinion of poster.
Location
Pensacola, Florida
New Reviewer

Because I can't get into my account I just paid 40$ for my food

I need my food or money back I spent almost 40$ Ive been waiting for 2 hrs I cant access my account I need my food

User's recommendation: I like your service just want my food or money back.

View full review
ID
#3161337 Review #3161337 is a subjective opinion of poster.
Loss
$39
Preferred solution
Full refund

Helpless

Havent had any communication account wont work no response from DoorDash very concerned lately about security where my credit cards are concerned
View full review
ID
#3161323 Review #3161323 is a subjective opinion of poster.
Location
Santa Cruz, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ordered paid never received

I ordered from taco bell this morning and then door dash stopped responding. It said it was trying to locate a dasher but then when my friend(whos a dasher) tried to pick up my order for me(single mom no car) she couldnt even log into that part. Why was my order ever excepted when none could even log in to pick anything up?? Im upset and would like my money back as this is not my fault. With in 20 min of ordering I couldnt even log into door dash any more.
View full review
ID
#3161322 Review #3161322 is a subjective opinion of poster.
Location
Lexington, Kentucky
Loss
$43
Preferred solution
Full refund
New Reviewer

Dispute transaction

I have a transaction for December 14 for $9.99 I did not order anything so Im disputing this transaction I would appreciate a phone call back at 863-510-****
View full review
ID
#3161279 Review #3161279 is a subjective opinion of poster.
Location
Orlando, Florida
Loss
$10
Preferred solution
Full refund

Stolen food

I never received my order, my order was canceled minutes before it was supposed to be delivered, I called the restaurant they said someone came and picked it up but I never received it.
View full review
ID
#3161254 Review #3161254 is a subjective opinion of poster.
Location
Atlanta, Georgia

Dasher app not working

No answer on the phone when tried to call to get corrected. Sat on hold for over 20 mins. App shut down while in process of completing an order. Was never able to complete because could not get into app for address or customer contact info.
View full review
ID
#3161253 Review #3161253 is a subjective opinion of poster.
Location
Culpeper, Virginia