DOORDASH Reviews

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New Reviewer

Gift card

She didnt help. She said someone will contact me. Dont get it I Purchased a gift card and the recipient never received it. My card was charged and I just want to know if the gift card can be resent. No answer.
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ID
#2218793 Review #2218793 is a subjective opinion of poster.
Loss
$100
New Reviewer

Need help locating an employee who has my dog

DOORDASH - Need help locating an employee who has my dog
Gal in mason city on Friday oct 3 was seen by customers on 14th street in mason city delivered the food they said she told them she had just found the little dog & I live on 15th street - iHAVE BEEN FRANTICALLY TRYING TO FIND HER $500 Spent in flyers so far.they thought gals name was Jennifer or shamie or Kristin -they have ordered from all 3 drivers - I NEED LITTLE DOG BACK she was my grandmas & all I have left of my FAMILY- pLEASE HELP ME TRACK HER the dog is chipped if she would just take her to any vet or shelter in mason or contact me direct 319-777-**** 1539 N Washington
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ID
#2218006 Review #2218006 is a subjective opinion of poster.
Preferred solution
Return my lil dog she is PRICELESS to me!!!
New Reviewer

I didn't get my food but was charged

I didnt get my food but was charged
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ID
#2217854 Review #2217854 is a subjective opinion of poster.
Location
League City, Texas
New Reviewer

DOORDASH - Review in Food Delivery category from Smyrna, Georgia

First time using door dash, and they cant even remember my drinks, not using this service again

User's recommendation: Don’t use doordash.

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ID
#2217124 Review #2217124 is a subjective opinion of poster.
Location
Smyrna, Georgia
New Reviewer

Failure to deliver food

DOORDASH - Failure to deliver food
Ordered food from Wendy’s through DOOR DASH. Five miles away with traffic. Watched the app as is the norm to ensure food is on the way. Called customer service when order was not confirmed after 30 minutes, was given $5 credit... driver name and a promised delivery time by the customer service rep. App showed food delivered, no food delivered. Not lost, not delivered to wrong address. Not even attempted delivery. A lie. Second time chatting with customer service was given a refund and $10 credit. I dont lie nor do I expect that from a paid delivery service. Will use other options or go get it myself. Door Dash is a big fat lie.

User's recommendation: Do not use this company.

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ID
#2216898 Review #2216898 is a subjective opinion of poster.
Pros
  • Done
Loss
$86
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Payment method declined. Card company says it’s on Door Dash’s end.

Payment denied was denied and you dont know how to resolve the issue.
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ID
#2216563 Review #2216563 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Door dash funding

I will no longer use door dash for my food orders as you support and contribute to BLM. They are self admittedly avowed communists and maxists.

User's recommendation: Stay away.

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ID
#2216415 Review #2216415 is a subjective opinion of poster.
Pros
  • Nice people
Cons
  • Donate heavily to blm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Keep taking 10 out my card when I canceled 3 months ago I need my refund

They put my email off DoorDash pass but didnt not put my card account off and I have been getting charged for 3 months Im tried to get the lady to just search up my card account number but she didnt she put my name down and told me she will give me a call back number

User's recommendation: Do not purchase DoorDash pass.

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ID
#2215756 Review #2215756 is a subjective opinion of poster.
Product
Doordash Dashpass Subscription
Pros
  • Food was delivered hot
Cons
  • Stoled 30 dollars from me by subscribing to doordash pass
  • Drivers can be rude
Loss
$30
Preferred solution
Full refund
New Reviewer

Not receiving all of my order!

I run an Assisted Living and we DoorDash frequently. Over the past month we had 2 orders that were incomplete and one that had part of the pizza missing! No one seems to be able to help us

User's recommendation: Do not use!

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ID
#2215745 Review #2215745 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund
New Reviewer

Work for DoorDash

Dont worry guys all of you that Ive had bad experiences with door Dash I am a Dasher myself I can tell you we have bad experiences with DoorDash to like if a driver refers another driver theyre supposed to get a bonus and door Dash seems to have this Ponzi scheme where you sign somebody up under a link attached to your Dasher and you dont make the money that they promised you would make for a bonus believe me DoorDash has no care about customer or merchant or the independent contractors that deliver your food I say this hoping that you guys will understand if you get a Dasher that is in a bad mode understand that one way or another DoorDash has bentThem over and *** them in the *** blindly to where they didnt know what happened

User's recommendation: Be understand all the blame falls on the fact the company doesn’t care about coustimer merchants or the dashers delivering food.

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ID
#2214774 Review #2214774 is a subjective opinion of poster.
Location
Syracuse, New York
Loss
$1300
Preferred solution
Get my bonus I was promised
New Reviewer

I would like to be refunded for the pasta dish because when I arrived the container was open and of course due to covid going around I didn't eat it

Container not shut properly and due to virus I throw it away
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ID
#2214572 Review #2214572 is a subjective opinion of poster.
Pros
  • Food the restaurant and the driver
Cons
  • Refusing to admit rep misinformation referral deadline
  • When something goes wrong you have no recourse
Loss
$20
Preferred solution
Full refund

Still no acknowledgement

I ordered through the 7-eleven app in which Doordash picked up but I never received my order not refund
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ID
#2214090 Review #2214090 is a subjective opinion of poster.
Pros
  • Need better way to communicate
Cons
  • Bad employees
  • Never received order nor refund

Driver speeding and tailgating

I live in Englewood NJ. About a half hour ago one of your drivers was speeding and tailgating down Grand Avenue approaching Palisade Avenue. I know they are trying to make money but driving like he was can easily result in an accident. I put up my hand( not a flip) and know he could care less. He stopped on Grand Avenue by a local restaurant.
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ID
#2213891 Review #2213891 is a subjective opinion of poster.
Location
Englewood, New Jersey
New Reviewer

Starter kit hasn’t arrived

I will get the kit delivered once I do my first delivery
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ID
#2213564 Review #2213564 is a subjective opinion of poster.
Location
Culpeper, Virginia

Not happy with service.

Not happy with service. Was left at wrong door. Luck for Hailey that I own both sides of duplex. Even through it states on left door to use other door she did not. I did not even get a knock on said wrong door. Food was at wrong door for 40 minutes.

User's recommendation: This does not happen on a regular bases. Matter of fact this is the second time in the 3/4 years I have been using Doordash. The washers are always very happy ,up beat and professional. Over all I'm still happy with the service as a whole. And if your thinking i should try them, do you won't be sorry. I real like Doordash better then their competitors. Who always got it wrong and NEVER wanted to help fix the issue.

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ID
#2212782 Review #2212782 is a subjective opinion of poster.
Location
Eugene, Oregon
Service
Doordash Vehicle Driver