DOORDASH Reviews

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You suck

DoorDash screws up 1 out of 4 of my orders its just not worth my time. Use Grubhub

User's recommendation: Don’t do it.

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ID
#2093121 Review #2093121 is a subjective opinion of poster.
Location
Parker, Colorado
New Reviewer

Disputed charge

Charges to my card for order I never placed on 7/28/2020
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ID
#2092858 Review #2092858 is a subjective opinion of poster.
Loss
$26
Preferred solution
Full refund
New Reviewer

925209****

Second time in a row I had bad food and messed up orders. Reimburse me now!

User's recommendation: Absolutely not. Unless things change. Proof and photos!? I should have but didn’t k ow I should take pictures of cold food. Silly *** me!

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ID
#2091818 Review #2091818 is a subjective opinion of poster.
Location
Cotati, California
Loss
$80
Preferred solution
Full refund
New Reviewer

Question

Charged 4 months in a row when i no longer have the app
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ID
#2091495 Review #2091495 is a subjective opinion of poster.
Location
Redford, Michigan
Loss
$40
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

NEED PIN

On June 3, 2020, I purchased a $100 Gift Card for Mr. Dwayne Hartman. Unfortunately, he erased the info on the Gift Card. Most importantly, the PIN. WOULD YOU PLEASE PROVIDE THE PIN FOR ORDER #1951-44**-**35-4252. I have contacted several times today. I either get cut off or transferred into space!

User's recommendation: 855/973-**** and Chat are a joke! All they do is pass you off, cut off the conversation and get nothing accomplished.

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ID
#2091424 Review #2091424 is a subjective opinion of poster.
Product
Doordash Gift Card
Cons
  • Poor process
Loss
$100
Preferred solution
Deliver product or service ordered
New Reviewer

Stealing from me

I never signed up for your service at my restaurant and your sellimg my food for more money than I charge. Complete scam

User's recommendation: Get it your self.

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ID
#2091421 Review #2091421 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Non
Loss
$10
Preferred solution
Full refund

The card and bag never were receiday

never, i understood because the address was correct. 84 Roselyn street philadelphia pa, 19120.

User's recommendation: check.

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ID
#2089877 Review #2089877 is a subjective opinion of poster.
New Reviewer
I came home to find a burger king bag with food and a drink that resembled a smoothie. The food was on the top stair a foot from the front door. It's July and very hot and ants got attracted to the food. My house now resembles a Grand Central Station for ants. Thank...
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ID
#2089825 Review #2089825 is a subjective opinion of poster.
Preferred solution
Will find one eventually
New Reviewer

Change my number in your system

I called to change my phone number in the app. It took a few times explaining myself due to a bad connection but the rep eventually helped me out.
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ID
#2089684 Review #2089684 is a subjective opinion of poster.
New Reviewer

Tengo problemas para iniciar sesion

No puedo entra para hacer dasher

User's recommendation: Vo.

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ID
#2089497 Review #2089497 is a subjective opinion of poster.
New Reviewer

Background check

In depth description about what consider means for the background check. Representative couldn't tell me anything.
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ID
#2089064 Review #2089064 is a subjective opinion of poster.
Location
District Heights, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancelled Order

Update by user Aug 29, 2020

Doordash refunded my money but did not provide a reason for cancelling my order. Because this was a gift for a 75th birthday, the money was not the issue.

The issue was reliability and this was never addressed and I would not use their service again for this reason. A refund did not make me feel any better.

Original review posted by user Jul 30, 2020
I ordered breakfast for my mom's 75th birthday. I ordered several days in advance. On the morning of the delivery, Doordash cancelled the order indicating that the restaurant could not fill. I called the restaurant and they said that was not true. I re-ordered through Ubereats. When I called customer service, the woman was rude, then said it would take 10 minutes to get a manager. When I said I would wait, she hung up on me. Horrible business. They almost ruined a special occasion.

User's recommendation: DO NOT USE DOORDASH.

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ID
#2088459 Review #2088459 is a subjective opinion of poster.
Pros
  • Easy to use online website
Cons
  • Are not reliable and cancellation procedures are horrible
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund request

I ordered food the other day from Love, Love Teriyaki. It was beyond terrible. It was inedible. Absolutely disgusting. I would like a refund.

User's recommendation: Do not order from Love Love Teriyaki.

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ID
#2088241 Review #2088241 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund

My credit card was charged

DOORDASH - My credit card was charged
Why was my account charged $9.99 I dont know what this charge is I havent use DoorDash in a while.
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ID
#2087884 Review #2087884 is a subjective opinion of poster.
Pros
  • Fast service
Loss
$10
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Didn’t get paid it’s been a month

Its been a whole month an I never got paid from Doordash. All they say is update your account information. When nothing is wrong with my account. Then I ask for a supervisor or the Corporate office number. They refuse to give me that information everyday that I called. I spent gas an used my miles on my car for this company I do not work for free. An I can never get an American on the phone these ppl are so fraud
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1 comment
#1917772

I work there too and agree with everything you said! We need a class-action lawsuit. It was just discovered restaurants were stealing our tip money and I would get Door Dash knows and is not saying anything.

ID
#2087815 Review #2087815 is a subjective opinion of poster.
Product
Doordash Debit Card
Pros
  • I need my money
Cons
  • Are really bad at customer service
Loss
$125
Preferred solution
I never got a pay check for working for them