DOORDASH Reviews

Show reviews that mention
order food service customer customer service money delivery door driver refund
Filter review

Angry

I ordered food and the order was cancelled by door dash 10 mins before it was supposed to be at my house!!!
View full review
ID
#3161230 Review #3161230 is a subjective opinion of poster.
Location
Murray, Kentucky
New Reviewer

Did not get my order

Never received my order and when I called the driver he Hung up on me. Not ok. My first time using doordash. Will never us again. When I called customer service I was not able to reach anyone.
View full review
ID
#3161169 Review #3161169 is a subjective opinion of poster.
Location
Hollywood, Florida
Loss
$25
Preferred solution
Full refund
New Reviewer
I decided to and list my business on DoorDash in 2019 I was with DoorDash for over a year without any problems unfortunately I had to shut down July 2021 due to Covid and the lack of employees. And September 2021 I was able to reopen in a different location I contact...
View full review
View full review
ID
#3161126 Review #3161126 is a subjective opinion of poster.
Location
Sacramento, California
New Reviewer

Complaint

The delivery man stole a package that was at my door. you have bad people working.please return my package

User's recommendation: Never.

View full review
ID
#3160823 Review #3160823 is a subjective opinion of poster.
Location
Kissimmee, Florida
Preferred solution
I want you to return what He stole

I want my money back I live in Jonesboro Maine and someone used my card $28.82 date 12/7/2021

Someone stole my card and used it for $28.82 please return my money I have never used this stupid door dash I cook my meals someone stole my information and had food delivered oh and my name is Charlotte Harmon.

User's recommendation: No !!!!!!!

View full review
ID
#3160781 Review #3160781 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Complaint

The delivery man stole a package that was at my door. I want My package please You have bad people working

User's recommendation: Not at all.

View full review
ID
#3160717 Review #3160717 is a subjective opinion of poster.
Location
Kissimmee, Florida
Preferred solution
I want him to give me what he stole from me. PLEASE
New Reviewer

Cause I said so

Food sucked,,,,,,bro you gottts be kidding me to write a *** paragraph about how the food suckeddddddddddddddddddddddddddddffdf

User's recommendation: *** you.

View full review
ID
#3159529 Review #3159529 is a subjective opinion of poster.
Location
Rome, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

PayrolL

I've been fighting with them for 6 weeks they have not actually answered a single one of my specific questions. I still don't have any answers at all from them they just keep sending me back into an FAQ it doesn't contain my question or my answer and they will not respond to me directly which makes them ***
View full review
ID
#3159335 Review #3159335 is a subjective opinion of poster.
Cons
  • Unable tl get a response
Loss
$500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Frustrating

Door dash delivery is excellent In delivery service. The website is much to be desired! Ordered my order for delivery and when it was time to pay the system defaulted to the card on file.! It should never do that you should be able use alternate payment method.!! Called door dash customer service where I waited and waited on the phone with no response food arrived and still no help! Not happy
View full review
ID
#3159290 Review #3159290 is a subjective opinion of poster.
Location
Milford, New Hampshire

Not good doordasher

He didn't call didn't received my order dont answer phone Im working and need my order deliver paying 10dls not worth it
View full review
ID
#3159108 Review #3159108 is a subjective opinion of poster.
Location
Corsicana, Texas
Loss
$10
Preferred solution
Full refund
New Reviewer

Order never picked up, Dasher sending me right to voicemail

I placed my order and order was confirmed by restaurant at 4:17 pm. For the last hour it has said in the app that dasher is waiting at the restaurant for the order so I called because its now 5:55 and they said its been packaged since 4:23 and just hasnt been picked up yet. The dasher isnt answering my texts or calls and theres no customer service number I can call nor can I cancel the order in the app.
View full review
ID
#3158961 Review #3158961 is a subjective opinion of poster.
Location
Bloomfield Hills, Michigan
Loss
$11
Preferred solution
Full refund

Food never arrived.

I ordered two sandwiches from subway and the driver never delivered them but they put in their computer that they were delivered. If I have any problems getting my money back or getting my food replaced Im going to make the biggest stink this world has ever seen. Im tired of being ripped off by corporate America.

User's recommendation: Use GrubHub or Uber eats.

View full review
ID
#3158952 Review #3158952 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Poor customer service

Food was ice-cold. Driver did not pick up when i phoned him. No condiments no napkins. Just was not satisfied at all.

User's recommendation: Go get it yourself.

View full review
ID
#3158100 Review #3158100 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Pros
  • Food is delivered to me
Preferred solution
Full refund
New Reviewer

Need reimbursement

I bought something for work with my DoorDash app and need the money to go back to my work card and not my DoorDash account.
View full review
ID
#3158045 Review #3158045 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Loss
$197
Preferred solution
Full refund
New Reviewer

Order from The Village

I have a broken hip and am recovering at The Village. I just wanted to order a delivery and not go through a lot of steps establishing an account or whatever they wanted me to do.

User's recommendation: Know what is involved.

View full review
ID
#3157906 Review #3157906 is a subjective opinion of poster.
Location
Spring, Texas