Chanel U

DoorDash took my money for signing up

I signed up for DoorDash to order and it charged me $9.99 to sign up. I would like my money back because thats all I have and before you didnt charge you to sign up
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Loss:
$10

Preferred solution: Full refund

Nicholas C Qhc

Door dash credit card

I Need help with my DoorDash visa credit card. Your customer service phone number does not work and I need help with my card immediately. Twice my card has been denied when there was more than sufficient funds to be withdrawn
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Preferred solution: I would like help with my visa DoorDash card

Nereyda Koo
map-marker Milwaukee, Wisconsin

Red card didn’t work

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Red card wouldnt work had to call customer service to have the issue corrected. Issue resolved after call to customer service
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Temisa W
map-marker Lithonia, Georgia

Because i didnt get my food

My food didn't never come and i paid 40.57 and the driver said that she left it on the ground who the *** want their food on the ground and i told her the room number and they looked on the camera and didn't see no car come thur. Im mad and i need a refund 40.57 her name Melissa
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Loss:
$41

Preferred solution: Full refund

Paul J Asl

It won’t work I need this job bad

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Updated by user Sep 14, 2021

Can get done better in faster then other

Updated by user Sep 14, 2021

I’m good working that just need one change

Original review Sep 14, 2021
I cant get the app to work so to start working I really need this job. I was working dropping papers for 6 years.
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Pros:
  • Fast
  • Friendly fast in on time
Cons:
  • On time

Preferred solution: Deliver product or service ordered

Any Uiw

Pissed

I tried to order twice. Got message saying whoops something went wrong and to call. I didn't and ordered elsewhere. I subsequently received delivery of the 2 identical orders
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Loss:
$80

Preferred solution: Full refund

Elvia Psm
map-marker Derry, New Hampshire

Missing meal

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We did not receive our whole order. One of our meals are missing. We didnt receive our who order!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Sheryll S Xvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order never arrived and DoorDash did not refund the money

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The driver never dropped my order. We waited outside for the food to be arrived. I called DoorDash and did not want to refund my money.
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Loss:
$36

Preferred solution: Full refund

Anonymous
map-marker Lake Charles, Louisiana

I made an order an i made it for pick up an they say I can do anything about it I meant to push Deliver

I need to be reimbursed because I could you just add credit to my account so I was a mess tonight thats all thank you that
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Anonymous

Food one hour late

ordered around 3 ( two hours before!!!) for pizza at 5; food came at 6 1 hour late today is Halloween and we had kids waiting to eat before trick or treating before dark Terrible
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Pros:
  • Bring you the food
Cons:
  • Lot mistakes
  • Always missing something
Aideen Vcu

Wrong starting location

My address is wrong. Item being sent the another location. I need to cancel. I will place a new order for the the new address lease. Cancel this order asap XxxxxxxxcccccccccccccccccccccccccXxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxdxxxxxxxxXxxxx xxxxxxxxxxxxxx x
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Cons:
  • Poor customer service when there is a problem-
  • Do not call customer service

Preferred solution: Change address

User's recommendation: Paramis

Anonymous
map-marker Annandale, Virginia

Reactivation

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I was in depression that time because that pandemic and I didn't know am I delivering orders in wrong address, but that's my mistake and Ihope to reactivate my account again, and I'll promise you guys that it never happens again Thank you
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User's recommendation: I we’ll be good person that delivered orders on time and on right place

Anonymous
map-marker Phoenix, Arizona

Rude driver

I talked to someone I called in on driver. She spilled my ice coffee in her car blamed me for it because I ordered coffee. Very rude lady. This is the second time she has been my driver and very rude.
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Anonymous

Did not receive my delivery

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I placed a same-day delivery order for dog food from Petco and they used DoorDash as a delivery service. I received a confirmation from both DoorDash and Petco that my order was delivered but I never received it. Thanks a lot, Perla M.
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User's recommendation: DoorDash sucks, don’t use it

Reese C Tta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t schedule dash’s in order to work

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I can 100% guarantee I dont have a criminal record so why is that my background check says approved but wont let me schedule dashes Ive called Doordash twice to resolve the issue and they couldnt help apparently. Im just trying to work to make money this is very frustrating I more than qualify to do the job so I dont get why I cant get this resolved its been 3 months
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Preferred solution: Let the company propose a solution

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