DOORDASH Reviews

Show reviews that mention
order food service customer customer service money delivery door driver refund
Filter review
New Reviewer

I have not received my weekly pay..

Why haven't I received my weekly pay from Dec. 6th to the 12th. Why?? I would like to know what is the hold up is.
View full review
ID
#3157905 Review #3157905 is a subjective opinion of poster.
Location
Hayward, California
Loss
$870

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraud charge

I received a charge of $9.99 on my debit card thats pending on 12 14 2021 I did not make this charge know nothing about it
View full review
1 comment
#2103997

what vendor and where was this charge made and by whom, i have been holding for over an hour waiting for a live person on the teleph0ne

ID
#3157797 Review #3157797 is a subjective opinion of poster.
Location
Kaufman, Texas
Cons
  • Did not order
Loss
$999
Preferred solution
Full refund
New Reviewer

Want to open my account

Sign up phone number mess up,need to restart my sign in account for my door dash including my email address and information
View full review
ID
#3157734 Review #3157734 is a subjective opinion of poster.
Location
San Francisco, California
Pros
  • I like making extra money
  • Flexible meet awesome people
Cons
  • Wait to long for order
New Reviewer

Missing food

Food wasnt there, I took a bit to pick up, my food, once I got there the food, wasnt there and went missing. Door dash has, given me complete understanding, and a credit worth what was, in my order! Thanks

User's recommendation: Good customer service.

View full review
ID
#3156833 Review #3156833 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Preferred solution
I was given a credit instead of a refund.

Charged wrong

Got charged for having a subscription, when I no longer had the app. So I called to cancel the subscription and to get my money back from the last payment.

User's recommendation: Unsubscribe when deleting the app.

View full review
ID
#3156002 Review #3156002 is a subjective opinion of poster.
Location
London, Kentucky

Late delivery

Ordered Chinese food and was told it would arrive around 7:50 PM. Now the delivery is scheduled for after 8:30PM. Totally unsatisfactory. This food is for my 97 year old mother!

User's recommendation: Use Uber Eats!

View full review
ID
#3155496 Review #3155496 is a subjective opinion of poster.
Location
Alexandria, Virginia
I did a dash today with 8.50 total from mcdonalds for alicia number 323. App went out half way to the drop off point and they sent another order instead of showing the one i was on my way to so i lost alicias address and phoned customer support. Was told the order was...
View full review
View full review
ID
#3155143 Review #3155143 is a subjective opinion of poster.
Location
Bolivar, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Mine and my husband's app will either not show any restaurants or only 5 this only started a week ago all the icons at the top to choose different things are gone but yet my son's is fully working all my neighbors are fully working and can see over 30 restaurant storis...
View full review
View full review
ID
#3154196 Review #3154196 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Convenient home delivery
  • Ease of order
Cons
  • Food never came
  • Phone customer service is not available to customers
  • I received awful customer service
Preferred solution
Everything restored to what it should be was a week ago and whatever body else around us can see
New Reviewer

Terrible Support

I ordered fries and a burger from five guys. Fries were cold and hard. Burger did not have ANY of the fixings I ordered. DoorDash's support refused to give a refund. This is an American Company! Yet, someone I could barely understand spoke to me like a robot.

User's recommendation: Do not use Doordash.

View full review
ID
#3154065 Review #3154065 is a subjective opinion of poster.
Pros
  • Treated unfairly
Cons
  • Not being told that i was not the only delivery
Loss
$25
Preferred solution
Full refund
New Reviewer

About account

Ive been on the processing screen for about a month now and was wondering when I could start working
View full review
ID
#3154034 Review #3154034 is a subjective opinion of poster.
Location
Chestnut Hill, Massachusetts
New Reviewer

Request for appeal

Hello, I would like to request an appeal for my DoorDash account. I should have not been late, and this wont happen again, I recognize my significant error and despite having an emergency with transportation, it is no excuse and I should have been more prepared. Please reach out to me at ah108****@***.com or 516-808-**** ASAP in regards to this request, thank you. I am homeless and this would help me financially a lot thanks ;)
View full review
ID
#3153667 Review #3153667 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Refund

Have been getting charged since may for a subscription that I never approved of . My child must have done this by accident, and I just called my bank about it and they said it has been reoccurring since may !!!! I can not believe this ! I dont even have door dash on this new phone to even be able to log in to it .
View full review
ID
#3153505 Review #3153505 is a subjective opinion of poster.
Location
Huntington, West Virginia
Loss
$80
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing payments

I have multiple missing payments from Doordash after Delivering multiple orders. I have called a numerous amount of times and no one has any Solutions for my issues!

User's recommendation: Do not work here.

View full review
ID
#3153424 Review #3153424 is a subjective opinion of poster.
Location
Fairborn, Ohio
Loss
$684
Preferred solution
Let the company propose a solution

Never got order and was charged

Want refund S food was never delivered. At wedding and wanted food after. Told order would be picked up no one showed

User's recommendation: Never.

View full review
ID
#3152864 Review #3152864 is a subjective opinion of poster.
Location
Clute, Texas
New Reviewer

Driver threw food on ground for no reason

DOORDASH - Driver threw food on ground for no reason
Doordash driver was upset because he only got a $5 tip on a $17 order. So he took the picture like the order was delivered ok. Then threw the food on the ground. He didnt realize he was on camera. Told us that he deserved more money and called my wife a *** Also said doordash wouldnt do anything about it.

User's recommendation: Do not use them.

View full review
Featured
ID
#3151881 Review #3151881 is a subjective opinion of poster.
Location
Northville, Michigan
Preferred solution
Let the company propose a solution