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Someone hacked my account | DOORDASH review from Flushing, New York

1.3
Details
Someone hacked my account - DOORDASH review
There has been charges on my account that I have not made. This is my order summary last charge I made was on August 7th anything after that I didn’t charge.
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Review
#1655073 Review #1655073 is a subjective opinion of poster.
Reason of review
Problems with payment

Trying to charge my card | DOORDASH review from Elkhart, Indiana

1.0
Details
Trying to charge my card - DOORDASH review
I used your service one time months ago. It was a terrible experience and no one ever replied to my complaint and now your trying to charge my card?? You better not!!!!!!
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Review
#1654953 Review #1654953 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
Loss
$12
Preferred solution
I’ll never use your service because of this!

Ripped off | DOORDASH review

2.6
Details
I placed an order from McDonald's 2 fish filets, 2 double cheeseburgers and a strawberry shake. Your IDIOTS in CA. Charged me for everything and never ordered the milkshake. As many times as this happens with your company you can comp me for the entire meal.. Or I can contact my bank (fraud division) and they will take the money out of your account. Anthony Tony Kroah.
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Review
#1654918 Review #1654918 is a subjective opinion of poster.
Cons
  • No costume service number on app
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund

Charged for a dash pass twice after canceling and getting message it was cancelled. | DOORDASH review

1.0
Details
The offer was dash pass for $9.99 and free delivery for a month. I thought I would give it a try, they don’t tell you it is for only a small like five restaurants that it is good for with a $12.00 minimum order. I let it go didn’t use it but made sure it was cancelled for their auto renewal. I received a confirmation that it was cancelled. I was again charged for the next two months, no refund and no way for me to remove my listed payment information. Company is a scam.
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Review
#1654907 Review #1654907 is a subjective opinion of poster.
Product
Doordash Dashpass Subscription
Reason of review
Return, Exchange or Cancellation Policy

Hungry and pissed | DOORDASH review

We placed our order 2 hours ago, and it was supposed to arrive 1 hour ago. We’ve tried contacting the dasher multiple times but don’t get an answer. We called the restaurant and were told the order was picked up a long time ago. We tried calling Doordash and are currently on hold for 20-30 min. This is an utter waste of time. What a horrible way to run a business. We will never use Doordash again and will be recommend that no family or friends use it either.
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Review
#1654860 Review #1654860 is a subjective opinion of poster.
Service
Doordash Customer Care
Cons
  • Food never delivered
  • Waste of my time and moneycould of went there
Reason of review
Poor customer service
Loss
$75
Preferred solution
Full refund

Will not refund my money stated it was however my bank account shows no refund still waiting months later | DOORDASH review

1.0
Details
Three way my bank and supervisors yet still stick to there story even tho my bank has no records of it
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Review
#1654858 Review #1654858 is a subjective opinion of poster.
Pros
  • Non
Reason of review
Bad quality
Loss
$10
Preferred solution
Unsure my time and stress has cost more money than the refund

Cancelled orders and money was taken out | DOORDASH review

I tried ordering but the restaurant was closed and money was still taken out from my card I tried it again for another restaurant and order was declined because they needed approval from my husband since it’s his card we’re using and still the money was taken out twice
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Review
#1654850 Review #1654850 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
Full refund

Complaint about a driver | DOORDASH review

1.0
Details
Items missing from my order. DoorDash Driver stated that he would return with missing items and never returned. I had to drive to the restaurant in order to retrieve my missing items. Manager was a complete jerk and acted like I was bothering him. Overall, I would like to cancel my subscription with DoorDash because unfortunately this has happened more than 5-10 times.
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Review
#1654834 Review #1654834 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Idea of having food delivered
Cons
  • Always missing items
  • Driver never came back
Reason of review
Problem with delivery
Loss
$4000
Preferred solution
Full refund

Didn’t get my order right | DOORDASH review

1.0
Details
Need refund for lack of mashed potatoes
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Review
#1654823 Review #1654823 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$2
Preferred solution
Full refund

No communication | DOORDASH review

I ordered a pizza with MOD for over an hour delivery. There was no communication after the app indicated the delivery time. I called MOD 35 minutes after the delivery time on the app, and they said no one was available. That is terrible customer service! I will never use Doordash again
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Review
#1654813 Review #1654813 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service
Loss
$21
Preferred solution
Full refund
Tags
  • Doordash Fail