DoorDash
Reviews and Complaints
Dasher.App sucks
- No pro all cons
- Never reimburse drivers for money lost
- Many service reps disconnected our chat
- Your company
Preferred solution: Let the company propose a solution
User's recommendation: For future drivers good luck with it
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Verified ReviewerRefunds
I ordered from curry district Saturday June 19. The app never connected me to a driver so we eventually picked up the food ourselves since the restaurant said it was ready and waiting.
So we paid the restaurant to get our food and was told they would cancel the order. No way for us to cancel, and when I call customer service on hold for over 30+ mins and then disconnected. The chat function kept disconnecting as well. I have screen shots if you need them.
Eventually a driver was connected to the order but by then the food was already picked up. He completed the order, so we were charged twice including drive tip.
I order today from purepoke and same thing happens. Literally exact same.
Including chat function down and being on hold for almost 2 hours at the time I am writing this. And now I have two orders I need refunds for, and I seriously need some additional compensation to even consider using your service again.
You owe me $115.38 and $26.67
- Food i eventually got
- Lack of customer service
- Horrible customer service to customers and dashers
Preferred solution: Full refund
User's recommendation: Avoid doordash
I got no mcdonald's caramel sundae with my 40 mc nuggets
Preferred solution: Let the company propose a solution
Order was cancelled and I was charged
- When this process works its nice
- Refund policy
Preferred solution: Full refund
User's recommendation: Door dash is great! I will continue to use there service.The problem lyes with some of the merchant's they deal with.
Dashpass
Can’t log in to start shift
My phone number is being used with someone’s accoubt
Waiting list
Someone using card attempts
Preferred solution: Idk
User's recommendation: Idk
Fast pay not working because your are entering the wrong expiration date
Didn’t receive my order
Preferred solution: Full refund
User's recommendation: Door dash Is trash
Very bad experience I order something and they delivered something else and not picking up the call and not even giving me my correct or refund very worst experience
I did not receive 2 items from my Burger King door dash order and both the restaurant and door dash did not help me after I contacted both of them
Preferred solution: Full refund
Stole my food
Preferred solution: Deliver product or service ordered
Activation of my account not completed
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