order food service customer customer service delivery money driver door app

Did not receive my full order | DOORDASH review from Tucker, Georgia

New dasher coming with the rest of Our order
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Review
#1644684 Review #1644684 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

Delivery | DOORDASH review

Need to have the person who delivered to us come back to get she or he there tip. My grandson answered to door but didn't give the tip I left right by the the door. I live at 9666 Alcosta Blvd. San Ramon, Ca 94583 925-8296175 Doree Loesch. I always give a cash tip. Please help me to get to the right person. Thanks you.
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Review
#1644680 Review #1644680 is a subjective opinion of poster.
Pros
  • Friendly drivers
  • Food is convenient when you actually receive your order
Cons
  • That my order was missing some things and food over cooked
  • Expect me to reorder when a mistake was made
Reason of review
I left a cash tip for the delivery but grandson forgot to give it to them Please help me.
Preferred solution
please have the person that delivered stop my home to receive the tip. Thank you.

Can’t change address | DOORDASH review

The app will not allow me to change my address
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Review
#1644649 Review #1644649 is a subjective opinion of poster.
Product
Doordash Mobile Application
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

I never got my food | DOORDASH review from Albany, New York

1.8
Details
we ordered our food and waited forever. We finally called door dashand we were told the driver took our food. Needless to say we were out 175.00 and no food. We were highly upset. They gave us a credit on grub hub but that is not right. We should have got our money put back on our card immediately.
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Review
#1644643 Review #1644643 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery

Refund | DOORDASH review

I do not want a door dash pass I would like my money back for that
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Review
#1644527 Review #1644527 is a subjective opinion of poster.
Cons
  • No one to talk to about prob
Reason of review
Return, Exchange or Cancellation Policy
Loss
$12
Preferred solution
Full refund

Overcharged | DOORDASH review

1.0
Details
He said the credit was applied to my order, but I was still overcharged $11 on my account
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Review
#1644484 Review #1644484 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
Loss
$16
Preferred solution
Full refund

Trying to figure out why my order 28.42 and my cars was charged 42.65 | DOORDASH review from Austin, Texas

It was explained to me that door dash has their fee and the restaurant also had their own fee. I was fine with that. I do appreciate the time that was taken to explain to me.
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Review
#1644392 Review #1644392 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

Cash out pay | DOORDASH review

3.5
Details
He said I’d get my money today before midnight
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Review
#1644384 Review #1644384 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
None

Overcharged | DOORDASH review

1.0
Details
Overcharged - DOORDASH review
It says I was overcharged very unhappy
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Review
#1644381 Review #1644381 is a subjective opinion of poster.
Reason of review
Pricing issue
Tags
  • Over Charged

The wait time. | DOORDASH review

1.0
Details
I order through door dash when the driver came with my order he only had two of the three items so I stopped him before he left to let him know. He called the restaurant to let them know, they wanted the driver to come back to get the other item but the driver didn't won't to go. I called customer service and stayed on the phone for 30 minutes until the issue was resolved. I will no longer use door dash nor will I recommend door dash to anyone.
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Review
#1644380 Review #1644380 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Poor customer service
Preferred solution
Full refund