order food service customer customer service delivery money driver door app

I’m a dasher need my phone number updated | DOORDASH review from Los Angeles, California

Customer account department didn’t answer phone so I can’t change my phone number
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Review
#1640848 Review #1640848 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

No food and bad customer service | DOORDASH review from Calgary, Alberta

1.0
Details
I call back?? 587-966-5777 Bad service !! Hey
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Review
#1640831 Review #1640831 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

Items from order incorrect | DOORDASH review

Hey Door Dash This is so unfair. I called the worker claimed she could've hear me. Now the restaurant is closed i'm hurry and out of like $30 - $35 bucks.
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Review
#1640829 Review #1640829 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$3100
Preferred solution
Full refund
1.0
Details
I ordered through door dash last weekend and the dasher gave my food away to someone else. They comped our food and it needed up being 2.5 hours later and an hour on the phone before our food arrived. The only reason we tried again this weekend was because we had a...
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Review
#1640827 Review #1640827 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Never deliver
Cons
  • Delivery - it has always sucked
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Tags
  • Terrible Company

Food is cold and late | DOORDASH review

Seriously doubt I will bother using Door Dash again
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Review
#1640802 Review #1640802 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Inability to follow through on promise
Reason of review
Poor customer service
Preferred solution
Full refund

My refund never came in | DOORDASH review

1.0
Details
My order was very late and had to order from a different company cinsidering i have kids and a single mom they were hungry so i had to order from another company, i was never refunded or credited for my order, and when i called no one was able to help without a transaction number knowing your calls are recorded and orders also im a very mad customer condisering i use your company a lot
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Review
#1640774 Review #1640774 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Money backed
  • Late all the the time
Cons
  • Lack of good customer service and delivery
  • Order never right
Reason of review
Order was very late
Loss
$24
Tags
  • Sucked All Around

What a joke this doordash is, driver not delivering food saying your order was cancelled yet they drive to you home so the driver gets paid but never even brings you food... this company really sucks.

Your drive went to get my order. Then said he had it delivered it, i saw him in my driveway, but never had my food, then texted me the resturant cancelled my order, i drove to resturant and was told the driver asked for order then left without it, he did not want to wait for them to pack it, he call me after texting me crazy texts, told me he speaks no english and said do you speak spanish, told him no and he hung up.. so never did he have my food, but yet he drove to my home, sat out front then drived away, all on camera mind you, so he could get paid. Crazy crazy, DO NOT USE DOORDASH... 2nd time this happened but different locations..
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Review
#1640769 Review #1640769 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Reason of review
Problem with delivery
Loss
$100000
Preferred solution
The driver needs to be fired, he is thief creating me and the company he works for out of money..
Tags
  • Sucked All Around

Customer | DOORDASH review

1.0
Details
I have not received my food and have a pending charge for the food and my door sander can not deliver here. I have not had an answer after calling door dash customer service multiple times and I want a refund since I can not receive my food.
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Review
#1640753 Review #1640753 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$36
Preferred solution
Full refund

I tried to cancel my order | DOORDASH review from Rock Creek, Ohio

1.0
Details
I tried to cancel my order by calling McDonalds, but the phone line was constantly busy. When i finally gound a numbet to call Door Dash the lady and told me that i couldn't cancel my order because Carla was here. I feel it was not my fault that i couldn't get thru to McDonald's and i believe my money should have been returned to my card. Im very disappointed in the service i received and it was my first time. It will be my last andvi will not recommend Door Dash to anyone.
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Review
#1640752 Review #1640752 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Charging my card for nothing | DOORDASH review

2.2
Details
Charging my card for nothing - DOORDASH review
Charging my card for nothing - DOORDASH review
Two charges of 9.99 in July and August. Just want my $20 refunded back and stop charging my card.
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Review
#1640729 Review #1640729 is a subjective opinion of poster.
Product
Doordash Account
Pros
  • People that delivered my food
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund