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Canceled order | DOORDASH review

1.0
Details
Door dash took my order and charged my card then canceled my order within mins of ordering with no refund. The same way they took my funds out immediately is the same way it should be returned... immediately. My kids need to eat and I have no car therefore I thought door dashing would be convenient and reliable and now I will never order from this site again.
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Review
#1638693 Review #1638693 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Full refund
Tags
  • No Order Received

Unauthorized purchase | DOORDASH review

Someone purchased $78 dollars worth of food on my card. I did not authorize this purchase.
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Review
#1638670 Review #1638670 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$78
Preferred solution
Full refund

Overcharged | DOORDASH review

5.0
Details
Door dash credit applied to account for missing items
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Review
#1638662 Review #1638662 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Hot n soggy | DOORDASH review

I ordered subway to be delivered to my house, but everything was hot and soggy and it seemed like it had been touched. The female driver also was really mean and didnt like that i didnt tip her, that that i hit on her as well, she said im going to complain to door dash and ban your address. i then cried and ran into my house. (four, eight o ) four 4 o ---- 7 three one 5
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Review
#1638660 Review #1638660 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Fast service
  • Convenient
Reason of review
Poor customer service

Cancel an order | DOORDASH review

He was not helpful and I had someone else work on it
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Review
#1638656 Review #1638656 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Return, Exchange or Cancellation Policy

I feel was not good | DOORDASH review from Hawthorne, California

My name is patricia brown and i been a customer for a while and I like to say I am disabled.and i had to some go get my meal for me.the person that delivered my food did not bring it to the door and left it outside downstairs by the mailbox on top of the mailbox.
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Review
#1638608 Review #1638608 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$13
Preferred solution
Let the company propose a solution

Delivery issues | DOORDASH review

5.0
Details
Yes it was resolved thanks for your service.
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Review
#1638530 Review #1638530 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

Contact support for ETA | DOORDASH review from New Kensington, Pennsylvania

I’m extremely unhappy about this. I ordered food, was not told that there wasn’t a driver available so I waited 30 minutes and then got a message to contact the support, I had to look up door dash for five minutes trying to figure out what number to call and then I’m told that they didn’t have a driver and had no idea when I could get a driver? Are you kidding me? Yet the place told me that the food was already being made so then my food was late? I had to get a refund after almost an hour of all of this and it was like pulling teeth. This is absolutely ridiculous and I’m not happy with this.
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Review
#1638411 Review #1638411 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problem with delivery

I cancelled my order need a refund | DOORDASH review

4.7
Details
i don’t think i got his name, but he was very kind and very helpful. my refund will take a week. But he was very kind
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Review
#1638400 Review #1638400 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Customer service rep
Cons
  • Refunds
Reason of review
Honest return, exchange or cancellation policy

Job opportunity | DOORDASH review from Winnipeg, Manitoba

2.0
Details
Still waiting to activate my account
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Review
#1638382 Review #1638382 is a subjective opinion of poster.
Product
Doordash Account
Reason of review
Access/ activation issues