DoorDash
Reviews and Complaints
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Verified ReviewerIssue not resolved
Deactivation of Account and Getting Paid
User's recommendation: If we have money on our doordash accounts please contact us or talk to us about how we’re going to get paid. Instead of deactivating my account and not contacting me or paying me.
Why am I getting charged for a fee when we have a no delivery fee
Didn’t get our order
Missing items
- Drivers have always been nice and polite
- Ease of order
- Food was so cold and stale
- Wrong order
User's recommendation: I would say check the bag to see if it’s the right order, but if it’s not they can’t take that mistaken order to the next customer because that violates rules because you opened someone else’s bag of food
Wrong address
User's recommendation: Never
I ordered a double checked bowl and a small burrito to get me over 12.00 but I only got the burrito with huge fees
Terrible service
- Easy to order
- Not a good company
- Driver attitude
- Impossible to cancel
Preferred solution: Full refund
Gift card
App malfunction
***
Preferred solution: Apology
User's recommendation: Never
They took money off my card
Great service
Login problem as new Dasher
I want to restart driving with door dash
Preferred solution: Deliver product or service ordered
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