Latest review first
DoorDash - Can’t use promotions
Ok Nobody hasn’t reached out
DoorDash - How do I end a Dash ?
Hit the home button twice. Swipe up and log out. I’ll try it
The customer care support was perfect and very helpful!Read more
DoorDash - Will NEVER use again
Ordered from Jersey Mike's at 10:15 AM. Was supposed to only take 37 minutes from order placement. At 11:15 AM I look in the app to see what's going on. Lo and behold my order won't be here until 12:41-12:51. 2 and a half hours after the original order was supposed to be here. Never again will they have my business.
DoorDash - Order
Door dash customer service is a joke. Every time your dashers take forever to get my food and fail to deliver it in a timely manner, Door Dash does nothing. My food was delivered over a half hour late, AGAIN, and food was no longer edible. Food was ice cold and soggy from sitting in the containers at the restaraunt for so long. A complete joke.
DoorDash - Mistake on order
I ordered turkey and they gave me pork bacon.
DoorDash is full of *** ***
I contacted support and simply was not pleased with anything they did to correct their problem and issue. I waited over an hour to get my food and a driver was unable to be located. DoorDash should make sure there is an available driver first before allowing the customer to complete their order. Simple as that. I have to wait now 7 to 10 business days for my refund and I’m still *** hungry. Thanks a lot DoorDash, great *** customer service
Only takes one bad experience to destroy all the past good ones! The question is, is it the business model or the driver? The driver stated, they are told to deliver orders by a deadline. When our notification of delivery is changed from 16 mins to 40 mins, is the...Read more
I didn't like
- Orders arriving late
DoorDash - Food delivered had bugs
I got my food and half of the fries were gone, the rest was cold and nasty. I had BUGS in my drink. I contacted coustomer support and they hung up in my face. I called again and they only refunded me partially what I paid and gave me door dash credit as if I’m ever using them again. Thanks this company sucks.
DoorDash - Never received my food and still hot charged for it.
Very bad customer service no one was able to help.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about DoorDash? What happened? What can we help you with?