Update by user Oct 30, 2018
Update: I contacted the # on the app to make a complaint about this whole process. I've NEVER had this issue with Uber Eats, Skip the Dishes, nor Just Eats.
The customer service rep tried to contact the driver but the driver was not responding to the calls. Therefore,...
Update by user Oct 04, 2018
They fully refunded my money. The refuse to admit that there has been any kind of data breach and that is very troublesome. I will never use Doordash again.
Update by user Sep 24, 2018
They say I'm getting my money back, but I've not yet seen it credited to my account. We'll see what happens the...
- Are not warning customers that their data has been breached
- Account hacked
Update by user Sep 12, 2018
I genuinely only feel this was resolved due to my staying on top of the situation constantly. On my first call last week they said they'd follow up within 2 days.
I demanded a reference # so that there'd be a record we could look up. After that, I called every day....
Update by user Aug 29, 2018
After weeks of headache, DoorDash's actual insurance company got in touch with me. A few weeks after that, they evaluated the damage and issued a check to cover it.
Original review posted by user Jul 30, 2018A careless Dasher took out my custom wrought iron mailbox a week and a half ago. I have been fighting...
- Unethical business practices
- Awful customer service
Update by user May 16, 2018
Original review posted by user May 16, 2018Trying to let driver know there are many tractor trailers here My number is 8035771829
Update by user Mar 14, 2018
I received a credit applied directly to my doordash account.
Update by user Mar 14, 2018
This issue has been resolved. I’m very happy with the resolution and I’m looking forward to ordering again for the first time and order from a restaurant that I’m familiar with close to work. I appreciate the...
Update by user Jan 30, 2018
I am waiting on my refund.
Original review posted by user Jan 30, 2018I had ordered a pizza from Depalma restaurant located in Atlanta. The gluten free pizza I ordered said it cost $2.95. With taxes, service fee and tip it came to be a little over $6.00. Once I placed my order I received an email from DoorDash...
Update by user Dec 24, 2017
Wow not expecting any word so soon & resolution as quickly ! I received an email from DD's customer support team saying they saw my side of things & were issuing me a Full Refund !! So now I can drop my stress from this matter & get on with our holiday celebration!!!...
Update by user Dec 15, 2017
Customer service provided full refund.
Original review posted by user Dec 15, 2017Delivery was from a restaurant 5 minutes away from us. The driver drove right by our house - and kept driving until he got on the highway far beyond our area. He didn't call us until he had already passed our house - even though...
- Worst possible service
Resolved: DOORDASH in Los Angeles, California - Live 8 mins away. They picked it up and drove 45 mins in the other direction
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