DOORDASH Reviews

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I was finally able to talk to the store manager at Bed Bath and Beyond anc show the paper trail of what happened. Emails and text messages. She said that the item did not require a signature and that the Doordash delivery person should have the item on my porch like I...
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ID
#3217467 Review #3217467 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Didn't get correct order

This is not my order. I am a vegetarian. This is two orders of a chicken dish!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#3214976 Review #3214976 is a subjective opinion of poster.
Location
Hermosa Beach, California
Pros
  • Quick and easy to use
Cons
  • Wrong order
Loss
$100
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Order not delivered

My order was canceled by DoorDash without contacting me to address any issues. Then I had no way to contact the driver. The restaurant I ordered from also had no way to contact the driver or DoorDash to have the replacement order picked up. The DoorDash gave me no reason for the cancellation. I contacted the restaurant and they could only prepare the order again but not contact the driver for pick up. The restaurant is out $ for preparing my order twice and because I had no way to pick it up the replacement order was a waste.

User's recommendation: Avoid ordering using DoorDash.

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ID
#3214945 Review #3214945 is a subjective opinion of poster.
Location
Tucson, Arizona
Cons
  • Customer service on phone
Loss
$80
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Did not deliver ordee

Canceled my order and did not deliver. Caused confusion with restaurant and no way to contact driver to arrange new delivery. Did not even try to contact me before canceling.

User's recommendation: Do not rely on this service. They suck!

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ID
#3214877 Review #3214877 is a subjective opinion of poster.
Location
Tucson, Arizona
Product
Doordash Food Delivery Mobile Application
Cons
  • No delivery at all
Loss
$80
Preferred solution
Full refund
New Reviewer

Change phone number

They screwed up my email address and phone number and could not confirm my identity since neither were correct. They want to continue to take out my dash pass money but not let me access the account. Done!!!!!

User's recommendation: Don’t use them!!!

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ID
#3214287 Review #3214287 is a subjective opinion of poster.
Location
Florence, Alabama

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong delivery address, completely different state. Want refund

Update by user Dec 30, 2021

It hasn’t been resolved. All I want is my money back

Original review posted by user Dec 30, 2021
Im in Maryland & delivery was wrong address in missouri I ordered from Maryland & wanted delivery to come to 8913 holly leaf lane Bethesda, Md. instead order wound up being dispatched to 6 Otto Ct, which is not where Im at. I just want my money refunded back to my card
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ID
#3213393 Review #3213393 is a subjective opinion of poster.
Product
Subway Sandwich
Pros
  • First delivery guy was fast and friendly
  • Deliver quickly
Cons
  • Fail to refund money
Loss
$74
Preferred solution
Full refund

Not happy with the result

Called DoorDash to complain. They werent much help they said I had to call the restaurant. I was already angry about the delivery of my dinner but to have me call the restaurant and it was not their fault it was DoorDash and who they employs fault. The driver marked my food as delivered and it took another 17 mins after that to bring it to the house. the driver never answered my calls had to call 4 times. Never again with DoorDash.
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ID
#3211074 Review #3211074 is a subjective opinion of poster.
Location
Secaucus, New Jersey

Upset

Driver eat our food and when we talked to him, he said we needed to call the place we're we placed the order and complain to them. Very rude driver. Will think twice about used DoorDash

User's recommendation: Don't use DoorDash.

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ID
#3210898 Review #3210898 is a subjective opinion of poster.
Location
Lombard, Illinois

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Verified Reviewer
New Reviewer

Horrible customer service

No one answers chat no one answers phone number I will not use this again Waiting now over thirty minutes doe service to address ridiculous shortcoming of app

User's recommendation: Use Uber eats.

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ID
#3210853 Review #3210853 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Verified Reviewer
New Reviewer

Horrible

Horrible choice for deliver customer service is non-existent multiple attempts to get help I will use another service
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ID
#3210818 Review #3210818 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Doordash accepts unauthorized payments with counterfeit cards... SO WRONG!

Earlier today I received a notification from my bank account which said that I authorized a 68,32 USD order of DoorDash in San Francisco. Well, I am from Barcelona, and I've never been to the US... The payment was made with a physical counterfeit credit card, which is totally illegal and the company MUST cancel the payment, for they would be accepting and illegal and falsified credit/debit card.

User's recommendation: Avoid buying there.

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ID
#3208748 Review #3208748 is a subjective opinion of poster.
Location
San Francisco, California
Loss
$68
Preferred solution
Full refund

Never received order from Burger King and I was charged fir it!

I ordered breakfast delivery from Burger King and never received my order. My bank account was charged.
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ID
#3208192 Review #3208192 is a subjective opinion of poster.
Location
Corona, California
New Reviewer

Follow up on issue

no i dont have anything good to say at all i dont lie !! and i feel that i was called a liar! i wont ever use them again ! lost out on my money and my order . so have a nice day .. very very upset over this Tina Torres

User's recommendation: do not use.

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ID
#3206347 Review #3206347 is a subjective opinion of poster.
Location
Waterford Township, Michigan
Loss
$79
Preferred solution
Deliver product or service ordered
New Reviewer

Refund my money back on the card.

They received my order on Christmas Eve and it was showing me food is preparing and after 30 mins they can cancel my order
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ID
#3204077 Review #3204077 is a subjective opinion of poster.
Location
Anaheim, California
Loss
$45
Preferred solution
Full refund
I had a coupon emailed to me this is 75% off your next order for $15 so I thought OK great so I went and picked up my food when do use the code and it told me it was unable to use this code So I called customer service was on hold 45 minutes then was told I will have...
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ID
#3204013 Review #3204013 is a subjective opinion of poster.
Location
Saint Louis, Missouri