DOORDASH Reviews

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Condition of food

I purchased breakfast. A yellowed piece of kale was the garnish and mushy orange slice. I'd been much better off. Now, I question the quality of the food.
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ID
#3000290 Review #3000290 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

Fraudulent activities

Being charged for item I didnt purchase over and over I have tried to contact you and get in touch with you because every month at $9.99 is being taken from my account by your company door Dash and I would like that money refunded to me ASAP and for you to strike me from any business accounts or any accounts that I have to do with your current company because this is fraudulent activity because I never purchased anything but its like clockwork every month youre charging me $9.99 and I would like that back before I have to file charges with the US Attorney Generals office

User's recommendation: Don’t use your personal bank card is debit prepaid.

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ID
#3000117 Review #3000117 is a subjective opinion of poster.
Loss
$29
Preferred solution
Full refund
New Reviewer

Charges on my bank account

Transferred me to credit/subscription dept. no one answered. Why is there a charge of $9.99 mo on my account?
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ID
#2996709 Review #2996709 is a subjective opinion of poster.
Cons
  • Late delivery so food cold no prices listed on receipt
Loss
$10
Preferred solution
Why $9.99 mo charge.
I called because the merchant I ordered from delivered through DoorDash. I had an issue with not getting the correct order. The Merchant (Panera ) told me I had to reach out to DoorDash in order to get A correction for my order issues. The manager at Panera was quite...
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ID
#2994615 Review #2994615 is a subjective opinion of poster.
Location
Columbus, Ohio
New Reviewer

Order cancelled. No notification

Preodered for delivery this morning. Got a call from dasher that he could not find restaurant. Said he would call back. After waiting, tried to report to DoorDash and found out it was canceled. No notice, nothing. Second time this has happened in the past months.

User's recommendation: Be aware when ordering with DoorDash.

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ID
#2990615 Review #2990615 is a subjective opinion of poster.
Loss
$37
Preferred solution
Full refund

*** service

This company does not know what they are doing. They don't care if their customers are happy or not!!!!!
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ID
#2988473 Review #2988473 is a subjective opinion of poster.
Location
Inverness, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
When theres a wrong or missing item they are refunded, but it stops there. You pay for the rest of the order and if you still want that family member to eat then go get the missing item yourself or tell that person or child better luck next time. They wont send a...
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ID
#2984828 Review #2984828 is a subjective opinion of poster.
Pros
  • Dashers are nice
Cons
  • Horrible costumer service
  • Will not correct orders
Preferred solution
Let the company propose a solution
New Reviewer

My pay is not there

I haven't gotten my pay for week earnings Oct 11 - 17 ****.$173.50 Doordash pay $120.00 Customer tip.$44.00 Active time 12hrs Dash time 26 hrs 23 deliveries
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ID
#2984522 Review #2984522 is a subjective opinion of poster.
Location
Louisville, Kentucky
Loss
$174
Preferred solution
Full refund

Complain

Hi, Last few months almost every day I received delivery, I run a business called Soccer USA at 6612 Mission Gorge Rd Ste A, San Diego CA 9120 the name in your delivery is correct, but address is not please take care of this and your app which is not right. Yousef Mahdavi Thank You
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ID
#2984123 Review #2984123 is a subjective opinion of poster.
Location
San Diego, California
New Reviewer

My was giving to someone else

My daughter didnt get her food because the gave her food to someone else. Scad in Atlanta, GA. Please call me
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ID
#2983203 Review #2983203 is a subjective opinion of poster.
Loss
$26
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Driver cancelled my order

I made an order 4 days in advance and at the time the driver was supposed to make my delivery, driver cancelled my delivery and order. This driver should be penalized for that. It took me 2 hours to realized my order was cancelled.
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ID
#2980774 Review #2980774 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

I need my payment

No one called me back ! Everyone tells me different things regarding my portal an I still havent received my money and no supervisor calls me yet
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ID
#2975941 Review #2975941 is a subjective opinion of poster.
Pros
  • Hoping by card gets resolved in three hours
Cons
  • Non
  • Communication
Preferred solution
Get paid

Many items not receuved. Refunds not received either.. maybe that's who trains their Dashers

Ordered twice from Meijer and never got items I ordered. Talked to customer service almost daily but they are limites
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ID
#2968104 Review #2968104 is a subjective opinion of poster.
Location
Springfield, Missouri

Did not receive food

The app said my product was picked up and delivered and it was not delivered to me. DoorDash tried to call the drive and he failed to answer the phone.
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ID
#2965422 Review #2965422 is a subjective opinion of poster.
Location
Skokie, Illinois
New Reviewer

Deactivated

Company says I violated their rules but werent specific on what the violated rule was. I only called them for complaint on problems with application not working correctly
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ID
#2959714 Review #2959714 is a subjective opinion of poster.