DoorDash
Reviews and Complaints
Didn’t get my full order
Preferred solution: Price reduction
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Verified ReviewerNon delivery
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisCheck status
Order dropped off somewhere else left on a stairway somewhere
Drivers do not follow instructions and or know how to read large numbers on buildings. Food delivered to different building more than once with door dash
User's recommendation: Make sure they know exactly we’re you need it brought to.
Missing food
- I understand this but delivery costs and reliability
Preferred solution: None
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt’s still great
- Customer service
- Food selection
- Sometimes price
- Food temp
- Time
- Employees
User's recommendation: Carolyn’s cafe, bravo burgers,
My account was deactivated
I was a customer with DoorDash for a very long time. I hate leaving the house and ordered all of my food, dog food, housing essentials etc.
spending between one and $2000 a month. About a month and a half ago I tried to order some thing and was told my account was deactivated. I called to ask why and no one had an answer. I think I called a total of four separate times.
Each time I was told someone would call me back or email because the issue needed to be escalated because they did not know why my account was deactivated. To this day, I have no idea what I did for my account to be deactivated
User's recommendation: Best of luck
Complaint
User's recommendation: Call Door dash and let them know they can’t change drivers without notifying the consumer
I canceled but you keep charging me
Preferred solution: Full refund
Door Dash driver did not deliver food
Preferred solution: Please drop this person as a delivery driver. She was unprofessional and incompetent. We appreciate the refund, but I’m super hungry.
User's recommendation: Meh
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Verified Reviewer | Grantsburg, WisconsinNeed refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wheeling, West VirginiaCmcelfresh80@***.com
- Dashers are usually really nice
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTry it out
Missing *** food
User's recommendation: Just go to the store.
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