DOORDASH Reviews

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Need help with my account

It will not let me do doordash it says my account has to be active I've been on the App for a month .......................................................

User's recommendation: To fix all problems.

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ID
#2606226 Review #2606226 is a subjective opinion of poster.
Location
Billings, Montana

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Verified Reviewer
New Reviewer

Gift card

The gift card was not loading. However, it was resolved without any issues. The customer service was great!
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ID
#2606180 Review #2606180 is a subjective opinion of poster.
Location
Cerritos, California
Product
Doordash Gift Card

Never got food

Driver called said he is lost. He called me gave more directions. A few minutes later it said order cancelled. I bet he enjoyed my pizza

User's recommendation: Get the drivers personal phone number incase this happens.

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ID
#2595087 Review #2595087 is a subjective opinion of poster.
Location
Des Moines, Washington
New Reviewer

Authorized charge on my credit card

Easily found customer service phone number on Internet and called the phone number and spoke to someone resolve my problem quickly

User's recommendation: Absolutely compared to other companies.

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ID
#2576490 Review #2576490 is a subjective opinion of poster.
Location
Dallas, Texas

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Verified Reviewer
New Reviewer

They delivered to Las Vegas instead of Pennsylvania

I called and told them that their GPS tracking messed up big time!!! They had me as that I was in Las Vegas when I was not!!! I was here in PA. I didnt even order from DoorDash in Vegas. Smh. They gave me credits back of $39. Thank God because that was my last to feed my kids.

User's recommendation: Be sure to check where they think you are, because their gps is crazy.

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ID
#2575008 Review #2575008 is a subjective opinion of poster.
Location
Memphis, Tennessee
New Reviewer

Cooperative

I put the wrong address I called him to let him know and texted him the address and he was refusing to bring my food after that I told him I had gave him the wrong address
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1 comment
#2014909

In this instance you were in the wrong. Your address should have been stored in the app before making the order.

You're at fault here not Doordash.

I would have refused to bring it to the other address too. They deliver to the address that is in the app, that's it.

ID
#2558934 Review #2558934 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Rude daaher

Carlos and he reported the drive which her name was Amy she is always so rude and expects a 13 combo meals with all of them medium frys and cokes to be ready when they arrive
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ID
#2543131 Review #2543131 is a subjective opinion of poster.
Location
Foley, Alabama

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Verified Reviewer
New Reviewer

Incomplete call

Guy knocked on my door when I left specific directions to open the door and leave the food inside since I have a broken ankle and I cant walk I got my crutches got the food and he was gone and realize he had not delivered my cookies and cream shake from Chick-fil-A. That was the one thing I was most looking forward to I called him and I asked him can you get my shake its down the street its literally two streets away from here and he said I had to call the store I had tried to call the store to make sure that he had the right address and I couldnt get through I was put on hold so I called the store again they wouldnt deliver it I called him he wouldnt answer I never got my shake.
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ID
#2539383 Review #2539383 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

To reactivate my account

My account got deactivated because of a violation, I handed the wrong order to different costumers the first one never called but the second costumer did because she had a big order and I couldnt get it back because I lost the address to the first costumer
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ID
#2536960 Review #2536960 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

Never received order

I called the driver he said he left at a pink house and I said my house is grey, I said you was suppose to give it to me, he reply well you need to call door dash its not my problem I deliver it to the house but it was pink not grey

User's recommendation: Follow instructions.

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ID
#2533218 Review #2533218 is a subjective opinion of poster.
Loss
$16
Preferred solution
Let the company propose a solution

Waiting list

DOORDASH - Waiting list
Hello sir, I'm Sachin Joe Thomas my dasher account first I chosen bicycle and I was in waiting list for long and so I can't do deliveries and after I requested to change vehicle type to car and dasher support note down all my car information and documents for further actions . and its been like 4 days but I don't know whether my account changed to car or not and still I'm in waiting list. When I asked to dasher support about the waiting list they said like in their system my dasher account is showing like active but in my application still I'm in waiting list.
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ID
#2530309 Review #2530309 is a subjective opinion of poster.
Location
Montreal, Quebec

Driver did not pick up drinks on an order and when asked about it she just walked out

My DoorDash driver was very unprofessional when I simply asked where my missing parts of my order were.

User's recommendation: There’s nothing you can do to control what happened.

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ID
#2528665 Review #2528665 is a subjective opinion of poster.
Location
Austin, Texas
New Reviewer

Order wrong, driver left with it

Carl had our order resent. We will have to wait an extra hour for our food which is less than ideal.
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ID
#2525897 Review #2525897 is a subjective opinion of poster.
Location
Avon, Indiana

Trouble ordering

I love ordering from doordash but today I am having trouble. When I try to check out pressing the cart, either nothing happens or I get error 400. I hope this is resolved soon because I love using doordash.
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ID
#2524652 Review #2524652 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

My driver left most of my order at the store and won't answer my texts

The tip I originally gave to the driver was refunded back to me. I am satisfied with the result since the driver did not do what they were supposed to do.
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ID
#2520219 Review #2520219 is a subjective opinion of poster.
Location
Indianapolis, Indiana