DoorDash
Reviews and Complaints
Wrong prder
- Convient
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItems missing.
- Large variety of menus choices
- Long waits
- Cold food
- Order was picked up but never delivered
- Delivery drivers delivering multiple orders at once
- Incapable of doing their jobs
Preferred solution: Let the company propose a solution
User's recommendation: NEVER USE THIS APP
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerGot ripped off
- I can recieve food without leaving my home
- You can get charged without getting food
- Poor customer service when there is a problem-
Preferred solution: Full refund
User's recommendation: Don’t order from Doordash
I can’t order food cause you guys block my credit card
Preferred solution: Let the company propose a solution
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerHave a receipt for a certain price overcharged on card
- Takes long and is cold
Preferred solution: Price reduction
User's recommendation: Always check your bank account
My delivery
DOORDASH - Review in Food Delivery category from Smyrna, Georgia
User's recommendation: Don’t use doordash
Problem with order
User's recommendation: I would like the charge taken off my credit card instead of a DD credit or redelivery of food
Got charged for dash pass never signed up
User's recommendation: Be careful
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered food it was never picked up
Preferred solution: Full refund
Food took over an hour when doordash picked up
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMultiple Issues
Preferred solution: Apology
User's recommendation: JUST DON'T
Took my money & no delivery
No Refund No food delivered
User's recommendation: Try Grubhub or Ubereats their support team actually fixes your problems instead of trying to issue Doordash credit
Complaint about Doordash delivery driver
On Saturday, September 5th, my father was being loaded into an ambulance for transport to the hospital due to a medical emergency. One of your drivers named Stephanie was delivering to my father's neighbor.
The delivery time was 9:45 AM and the address of the delivery was 5517 Brown Street Hope Mills, NC. Your driver was clearly agitated because the emergency vehicle had the road blocked and she could not get around. She proceeded to drive very recklessly through my parents front lawn nearly hitting one of the paramedics and my Mom. She yelled out the window, and I quote " I know you all have some s--- going on but, I have a d--- job to do.
She nearly hit my car and drove one house up and delivered the food. By this time, the ambulance had already left so she turned around and sped very recklessly back down the street. This is a very narrow street and she could have hurt someone. Your customer, whom she delivered to gave me her name from your app.
She was delivering food from the McDonalds in Hope Mills. I have filed a police report for trespassing and the police department advised me to contact you as well. I am currently waiting for a return call from my attorney. His office advised me to notify Doordash of the situation by email.I work in a hospital with approximately 4000 employees and we all use your service but, I was totally unaware that such people were employed by you.
I understand that getting food to your customers is important but, not more important than someone's life. Incidentally, the street my father lives on is a circle and she could have simply went around. Your customer stated to me that she told the driver before the delivery that there was an ambulance blocking the street and she should come in the other entrance. I will seek all legal remedies availabe to me.
Thank you for your time. I just wanted to have this complaint in writing.
Preferred solution: Let the company propose a solution
User's recommendation: Drivers need better screening
- Prev
- 1
- ...
- 426
- 427
- 428
- 429
- 430
- ...
- 1779
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.