order food service customer customer service delivery money driver door app

The app messed up my order and tipped the driver 2 dollars | DOORDASH review from Baltimore, Maryland

The number did not work.
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Review
#1610793 Review #1610793 is a subjective opinion of poster.
Product
Doordash Mobile Application
Pros
  • U can oder things that u would have usealy go get
Cons
  • Wrong order
Reason of review
Order processing issue

Canceled order no refund & customer service fail | DOORDASH review from Roanoke, Texas

I canceled an order, called customer service & still haven’t been refunded.
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Review
#1610781 Review #1610781 is a subjective opinion of poster.

My order has not been picked up | DOORDASH review from Clermont, Florida

1.4
Details
My order was rec by a dasher late and i got a lot of excuses from customer service. I could care less about their multimillion dollar incompetence. Thankfully, they have competitors. I shouldve just used UBER EATS.
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Review
#1610776 Review #1610776 is a subjective opinion of poster.
Service
Doordash Vehicle Driver
Pros
  • Choice of restaurants
Cons
  • Tip should be my choice
Reason of review
Order rec by dasher took too long
Loss
$30
Preferred solution
Price reduction
Tags
  • Terrible Customer Service

6788483019 | DOORDASH review from Los Angeles, California

I am at location 2785 Las Vegas Blvd. Suite 140 for orientation. I get to orientation ahead of time I have an issue with my battery phone not that it was not charge it was charged however it dies quickly I forget my charger in my car I asked the lady that’s giving the orientation if I could run to my car and grab my charger really fast she would not allow me to do so she was very rude she said that I’m just gonna have to reschedule and would not let me stay in the class. She was very rude In Front of others and she closed the door in my face while I was trying to speak to her.
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Review
#1610771 Review #1610771 is a subjective opinion of poster.
Reason of review
The instructor giving the orientation should be fire very unprofessional
Preferred solution
Let the company propose a solution

Never got order | DOORDASH review

1.8
Details
I got a message that the order was delivered, but it was not
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Review
#1610747 Review #1610747 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

Checking order | DOORDASH review from Gainesville, Florida

I couldn't find my order from my phone number which I put in my address which I put in my credit card number which I put in this was a horrible experience I will go get my own fruit in the rain
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Review
#1610728 Review #1610728 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$26
Preferred solution
Somebody in customer service should call my number and verify my order is complete and food is coming

Ordered OVER an hour ago! | DOORDASH review from Kansas City, Missouri

1.7
Details
Explained what was wrong and no response!
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Review
#1610721 Review #1610721 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Drivers are nice usually dependable service
Cons
  • It today
Reason of review
Poor customer service
Loss
$54
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Care

2nd time my food was cold and gross | DOORDASH review from Prospect, Connecticut

1.5
Details
Second time my order didn’t come warm and tasty . I waited so long it was not good.. I think I’m taking a break from you . I paid a lot of money and it hit or miss:(
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Review
#1610716 Review #1610716 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Horrible delivery service and no where to find a number to call
Reason of review
Problem with delivery
Preferred solution
Price reduction

Payments | DOORDASH review from San Jose, California

Bad customer service. I m a dasher i haven’t received my payment from last 6 weeks when i called they always say that call you back haven’t resolved my issue
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Review
#1610714 Review #1610714 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

Receipt | DOORDASH review from San Diego, California

Did not receive receipt in a PDF. It’s giving me a ref:_001aKEiH :(
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Review
#1610713 Review #1610713 is a subjective opinion of poster.