Mountain View, California
Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

Our delivery took almost 2 hours, it was 45 minutes late. our driver didn't even call us to let us know or apologize about the long wait, then she said it was the restaurant's fault be we called the restaurant and they said our order was ready within 20 minutes.

Plus, our driver didn't even have our address, we had to call her for a status update and then she asked for it. So our driver completely lied. Our food was cold, we up until 9 pm waiting for dinner. Not worth the delivery fee.

Would not recommend at all. Try grub hub instead.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Full refund.

  • Customer service lacking
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