DoorDash
Reviews and Complaints
www.doordash.com
Deirdre Cug
Provo, Utah
Food never showed up
My food never arrived but the chipotle said they made it and gave it to the delivery guy. The app says he arrived but did not arrive. Th guy helping me said he will call me back
Reason of review:
Order processing issue
Lakita Ncf
Bountiful, Utah
Dasher issue
I kept getting sent out of my zone and when i had to decline my rating went dowm i need the bountiful utah zone it kept semding my to layton utah
Reason of review:
Work Experience or Job Application
Tawnya Xfc
Cincinnati, Ohio
Does not have full menu
I am waiting for the rep to contact the restaurant and call me back.
Reason of review:
Order processing issue
Robin Xte
Southfield, Michigan
Have not recieved my order
It was not the doordasher fault. After talking to customer service the system needs to be changed or updated.
Reason of review:
Order processing issue
Caeli Iiu
New York, New York
Can’t login
Hi Last time I couldn’t complete the order because of heavy raining and bike to bike hit slightly. And I can not log in back
Ceasar Ejt
Rice Lake, Wisconsin
Terrible driver but pleasant customer service woman
The driver delivered the food and the sauce from the food ans some of the food spilled all over and we were missing a few items, so i called the driver, and she (Tonya) and her husband were very rude and argued with me while her husband was cussing and telling her what to say. I told her to have him stop cussing at me because i can hear him and she hung up on me. I called the customer service line and the lady was very nice and understanding and apologized for their actions, i will be using the app again only because of this woman.
Reason of review:
Poor customer service
Skip Tjb
Houston, Texas
Poor service
I can’t get paid and the lady did a poor job of explaining things
Reason of review:
Problems with payment
Laurinda Ixn
Aurora, Illinois
Stupid mistake
I ordered 3 crispy chicken BLT's and they didn't put tomatoes on all 3-hence it being in the name. It happended 11-04-18 at around midnight.
Reason of review:
Not as described/ advertised
Albert S Unq
Cold food and missing salad
We ordered 2 burgers from elephant bar with salads. We didn’t get the salads and the food was cold when we’re only 10 min away. The driver claimed she couldn’t find our address. But we’ve had delivery several times in the past.
Reason of review:
Problem with delivery
Marquan Twk
Lansing, Michigan
Arrived late with someone else's food.
Worst experience yhat I've had with this service.
Reason of review:
Problem with delivery
Pierrette Xzz
Ontario, California
CUstomer Service hung up on me
Trying to get a red card as i rported mine lost. Im at the Ontario office and nobody has been here for well overan hour. Called thw help li,e that the web gave me and they hung up on me.
Reason of review:
Work Experience or Job Application
Kaz Sxy
Gift card payment
I have a gift card for Cheesecake Factory and am unable to use it with DoorDash
Pros:
- Food
Cons:
- Not being able to use gift card
Reason of review:
Problems with payment
Alishba Cxs
Direct deposit issues
It saying that my photo I.D doesn’t match my direct deposit, and also I been trying to get in contact with door dash and had horrible experience
Reason of review:
Work Experience or Job Application
Lytle Iem
Waltham, Massachusetts
Terrible connection
Unable to order been trying for 15 minutes app is terrible.
Reason of review:
Order processing issue
David S Gpn
Newark, New Jersey
Bad service and bad food
I ordered stew beef dinner with rice and two side orders yams and mac and cheese. they were out of yams so they added spring beans I ordered a side of potato salad and never saw it. my driver Kevin was nice enough to call and tell me what was happening. real nice person. If I weren't in a wheelchair and handicapped I would have taken all this mess bad and got a refund!!! it was cold salty and tough!!! The place was called tastey soul food in new jersey which it was not tastey!! I ordered stew beef dinner with rice and two side orders yams and mac and cheese. they were out of yams so they added spring beans I ordered a side of potato salad and never saw it. my driver Kevin was nice enough to call and tell me what was happening. real nice person. If I weren't in a wheelchair and handicapped I would have taken all this mess bad and got a refund!!! it was cold salty and tough!!! The place was called tastey soul food in new jersey which it was not tastey!!
Loss:
$29
Pros:
- Nice delivery guy
Cons:
- Quality of food
Reason of review:
cold and tough stew beef
Preferred solution: Full refund
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