Ryan P Wiz

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Verified Reviewer

I just want my refund back because I didn't notice I had enough in my account and it ended up taking $13 away

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I tried to get a Little Caesars hot and ready pizza not realizing I had $16 when I needed 19 so it ended up taking $13 of my money if I can get that refund back it would be very appreciated I love this app but I think I got charged because I didn't have enough to pay for it I didn't even know plus I forgot about the fees for tips that's probably why I made this mistake thank you
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Loss:
$13

Preferred solution: Full refund

Cynthia H Hle

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Verified Reviewer

Incorrect charges

I keep getting monthly door dash charges. Im not a customer . Every month they are charging me 9.99 for nothing
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Loss:
$100
Cons:
  • Charges

Preferred solution: Full refund

User's recommendation: Don’t do it

JAYNIE H Tjf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Errors

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DoorDash - Errors
DoorDash - Errors - Image 2
Order came in large paper bag stapled. Bottom of bag was wet and salsa tubs fell open, all over my home. An ordered item (guacamole) was not in the bag.
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Loss:
$10
Pros:
  • Delivery to home or business
  • Prompt delivery
  • Orders usually reliable
Cons:
  • No compensation for bad experience
  • Unable to contact customer service
  • Unable to resolve with vendor

Preferred solution: Price reduction

Luz S Lee

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Verified Reviewer

I didn't receive my food

I called because I didn't receive my food. Instructions are to knock on the door and hand to me, but no one knocked. I called door dash and I was told I would get a refund. Two days later I went to take garbage out and I see a bag on the cement in back of my house there was the food I ordered from Dinosaur restaurant with *** where rats ate out of it. Don't know why it was left behind my house on the cement. My previous dashers always come to side door and knock. Bag had no receipt attached when found in the back.
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Loss:
$63
Pros:
  • Good restaurants
Cons:
  • Missing items that i paid for

Preferred solution: Full refund

Anonymous
map-marker Bellevue, Washington

I need to speak to a cell representative please

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They charge my account 3 times for 2 orders and never refund me my money very disappointe and will never order again
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User's recommendation: Don't use your bank card use a prepaid card

Tometruis H

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Verified Buyer
| map-marker Bessemer, Alabama

$117 dollars food is incorrect from Applebee's

DoorDash - $117 dollars food is incorrect from Applebee's
I ordered food from Applebees. I did not receive but one order of food and I ordered like 3, 4 items and it came to 117. I am very unsatisfied with my order and I spent too much money at Applebees and I want my food all my money.
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User's recommendation: Don’t order from Apple bee in 5 points west

Anonymous
map-marker Richmond, Virginia

Waiting on my background check

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I sign up to be a dasher about 2 weeks ago and my status keep saying been process I want to no why its taking my background check so long
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Maki Jnq
map-marker Clarksville, Tennessee

They don't have the food the customer order

I got to KFC and they told me that they were out of what that customer ordered I called doordash and told them
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Antonia R Cfy

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Verified Reviewer

Refund and cancel my order

Original review Mar 31, 2023
Over 2 hrs and still no food the dasher is leaving and I want my order cancelled and my money put back on my card immediately Pizza Hut pizza order I do not want them to just deliver still - I want refunded my full amount
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Loss:
$6700

Preferred solution: Full refund

User's recommendation: Stop orders if your hours behind

kylie g Iqj

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Verified Reviewer

Will not be ordering from them again.

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food arrived late and was not the food i ordered. complete disappointment and im livid i have not heard from doordash after emailing them multiple times.
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Loss:
$66

Preferred solution: Full refund

User's recommendation: anything but doordash

jason t Ptj

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Verified Reviewer

Cancellation

yes hello my name is Jason thresher and door dash has been charging my account $9.99 every month and i never wanted to set up an account or gave authorization to do so i would like to cancel this immediately and would like to know if you will re imburse my account since ive never wanted this service thank you please let me know about this matter
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Loss:
$70

Preferred solution: Full refund

Anton m Azi

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Verified Buyer
|

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Verified Reviewer

Order not recievied

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DoorDash - Order not recievied
DoorDash - Order not recievied - Image 2
I am handicapped and diabetic and depend on doordash at least 3 to 4 times a week for the last 2 years for food delivery and earlier this week my mcdonalds wasnt delivered and again today my order from sleepy potato was marked completed on the app and was not delivered !!! I am on a fixed income and do not have 14.00 to just give away !!! Someone in managerial or a supervisor #please fix it
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Loss:
$14
Pros:
  • Avalibility
Cons:
  • Reliability

Preferred solution: Full refund

User's recommendation: Call the cashier before your order arrives is you live in a gated community

Sabrina P Bev

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Verified Reviewer

I just order a food from taco bell in grand ave but the driver drop it in the wrong house

the driver didn't even call me he just take the food picture and left that's unacceptable those driver have to do better with people foodm
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Preferred solution: Price reduction

Haiden Zfw

Never received order

DoorDash - Never received order
Waiting on order driver was en route see on map vehicle moving get message saying order was delivered never received food
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Loss:
$48
Pros:
  • I love using them
Cons:
  • Need to screen who works for them

Preferred solution: Full refund

Sarit Vrn

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Verified Reviewer
| map-marker Calumet City, Illinois

About my refund

I canceled my order at jewel osco because they didnt have any of the items so I would like my refund
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