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DoorDash is full of *** ***

I contacted support and simply was not pleased with anything they did to correct their problem and issue. I waited over an hour to get my food and a driver was unable to be located. DoorDash should make sure there is an available driver first before allowing the customer to complete their order. Simple as that. I have to wait now 7 to 10 business days for my refund and I’m still *** hungry. Thanks a lot DoorDash, great *** customer service
1.0
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Website
#1559935
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Only takes one bad experience to destroy all the past good ones! The question is, is it the business model or the driver? The driver stated, they are told to deliver orders by a deadline. When our notification of delivery is changed from 16 mins to 40 mins, is the...
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I didn't like
  • Orders arriving late
#1559889

DoorDash - Food delivered had bugs

DoorDash - Food delivered had bugs
I got my food and half of the fries were gone, the rest was cold and nasty. I had BUGS in my drink. I contacted coustomer support and they hung up in my face. I called again and they only refunded me partially what I paid and gave me door dash credit as if I’m ever using them again. Thanks this company sucks.
1.0
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Website
#1559862
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DoorDash - Never received my food and still hot charged for it.

Very bad customer service no one was able to help.
1.0
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Website
#1559850
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DoorDash - Delivery

My meal was not hot and the driver made 3 stops before he came to my house but I paid the same as previous orders when they came straight to me with hot food
2.8
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Website
#1559836
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DoorDash - Not receiving money from last check that was sent a week ago

I dashed on Sunday and earned around 50$ and it says sent Monday but I haven’t received anything and it has been 5 days now
#1559812
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DoorDash - Order has not arrived & is showing it did

Order has not shown up
1.0
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Exchange, Refund and Cancellation Policy
#1559811
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DoorDash - Got a charge I didn’t make

I don't understand how you guys are charging me for order that I didn't make on 6/14 2019 for 999 I need my money back in my account just as soon as you took it out I want it back and I want it back now
#1559809
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DoorDash - Unhappy with driver

I have placed an order before and had the same person deliver my order. He is extremely rude and after calling customer support I felt even more unhappy.
1.4
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Website
#1559805
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DoorDash - No food

I placed my order at 9:08 they told me it will be 30 to 40 minutes. Now at 10:18 they’re saying another 45 minutes I have to work early in the morning and I am not going to be eating at 11 or 12 o’clock
2.3
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Diversity of Products or Services
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Reliability
Staff
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Value for money
Website
#1559802
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