DOORDASH Reviews

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Fraudulent charges

Ive had one experience (bad one) with doordash and never used the service again. Ive had numerous $9.99 charges from my bank account, none of which I authorized. Over $50. Please refund any money taken immediately or I will speak to local authorities about laying charges. Email is the best way to communicate for myself.

User's recommendation: Beware.

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ID
#2964021 Review #2964021 is a subjective opinion of poster.
Location
Montreal, Quebec

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New Reviewer

Unauthorized charges

Unauthorized charges with multiple attempts continued. Have not been able to resolve the issues after repeating a request

User's recommendation: Ha.

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ID
#2963798 Review #2963798 is a subjective opinion of poster.
Loss
$10
Preferred solution
Full refund

Deactivation of my app

Few days ago I picked a order from Punjab palace I am in the middle of customer address unfortunately my car has breakdown I called to doordash support agent told him everything after that he canceled my order next morning I received a mail from doordash that your account has deactivate I didnt understand whats going on I just want to know its my fault it can happen to everyone anytime
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ID
#2963719 Review #2963719 is a subjective opinion of poster.
Location
Montreal, Quebec

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New Reviewer

Driver

Hello, I signed up to become a driver but my background check says consider and it wont let me go any further. What do I need to do? Thanks Ami Thompson
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ID
#2963607 Review #2963607 is a subjective opinion of poster.
Location
Dyersburg, Tennessee

Ma carte et la valise

Je pas reçu ma carte rouge puis la sacs Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

User's recommendation: Thomas georges.

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ID
#2963541 Review #2963541 is a subjective opinion of poster.
Location
Montreal, Quebec
New Reviewer

Door dash driver

Driver delivered my food to the wrong address. I paid $45.00 for breakfast for the guys on my crew and he delivered to the wrong address.
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ID
#2963063 Review #2963063 is a subjective opinion of poster.
Cons
  • Driver delivered to wrong address
Loss
$49
Preferred solution
Full refund
New Reviewer

Food is is cold and my order is never right

Food is cold and never right. When you pay for service to deliver your food it should come hot and warm and be what you ordered every time I order from DoorDash its never what I want
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ID
#2961682 Review #2961682 is a subjective opinion of poster.
Cons
  • I just want my refund
Preferred solution
Full refund

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New Reviewer

Spilled, messy items

Items were spilled and very messy inside the bag. It was supposed to be a gift for someone and it was very embarrassing to have it arrived all spilled and leaking. They sent me a photo.
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ID
#2961603 Review #2961603 is a subjective opinion of poster.
Location
San Diego, California
Loss
$30
Preferred solution
Deliver product or service ordered

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New Reviewer

No dasher has picked up my order.

I am sick of this, you either get your dashers out there to get this food or you dont and if theres an issue let the costumer know.
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ID
#2961397 Review #2961397 is a subjective opinion of poster.
Cons
  • Never got my food
Loss
$23
Preferred solution
Let the company propose a solution
New Reviewer

We didn't get the full delivery

My dasher forget to pick up the whole order and I am still waiting on my credit. I called the store they blamed door dash, I called DoorDash they said I have to get the credit from the restaurant.
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ID
#2961293 Review #2961293 is a subjective opinion of poster.
Loss
$99
Preferred solution
Full refund

Order a new background check

My Background was expired. I applied in 2018 and need door dash to submit a new report so I can reapply. Currently just sent them additional information to get this matter resolved, currently waiting on a response.
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ID
#2960897 Review #2960897 is a subjective opinion of poster.
Location
Indianapolis, Indiana
New Reviewer

Door dash credit card

I Need help with my DoorDash visa credit card. Your customer service phone number does not work and I need help with my card immediately. Twice my card has been denied when there was more than sufficient funds to be withdrawn
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ID
#2960763 Review #2960763 is a subjective opinion of poster.
Preferred solution
I would like help with my visa DoorDash card
New Reviewer

Wrong order

First, it was the restaurants fault that they messed up with one order. ( not doordash) 2nd, not all drinks were delivered at the clinic. I called Rubios and they said they gave 5 drinks but we only got 3 drinks. Please send someone back to get the right food and the missing drinks.
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ID
#2960671 Review #2960671 is a subjective opinion of poster.
Pros
  • User friendly
  • Tracking
Preferred solution
Deliver product or service ordered
New Reviewer

Horrible

Driver shows up 45 min late dressed like she rolled out of bed and said she dont speak English. Lol. What kind of people are they hiring

User's recommendation: Use Uber eats.

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ID
#2960569 Review #2960569 is a subjective opinion of poster.
Loss
$28
Preferred solution
Full refund

I cannot activate my dasher account.

DOORDASH - I cannot activate my dasher account.
DOORDASH - I cannot activate my dasher account.
I was told by doordash support team that my problem would be resolved within 72 hours. It has been far more than 72 hours. My problem has not been resolved and I still cannot dash through my account. Dasher must be active to schedule dashes?
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ID
#2960141 Review #2960141 is a subjective opinion of poster.
Location
Charlotte, North Carolina