DOORDASH Reviews

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New Reviewer
Hi, ordered ice cream from doordash that was right around the corner from the apartment. I specifically even called the ice cream store to be sure in fact that my ice cream would not be melted and to find out how far they were from the apartment I was in. I was told by...
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ID
#3198599 Review #3198599 is a subjective opinion of poster.
Location
Georgetown, Kentucky
Loss
$12
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Didn’t get my oder

Update by user Dec 25, 2021

No want money back

Original review posted by user Dec 25, 2021
Hi, I didn't get something that one of your Dasher and I didn't get one of my items that your door dasher should've got from Walgreens
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ID
#3196751 Review #3196751 is a subjective opinion of poster.
Service
Walgreens Customer Care
Pros
  • Delivery prompt
  • Usually get good service
Cons
  • Merchant support
  • Poor community relations
Loss
$11
Preferred solution
Full refund
New Reviewer

Need my money back

I had a 43 dollar order and they didnt bring it, why do I have to go through all of this when your company messes up.?

User's recommendation: don’t use door dash because you can’t get ahold of them when they mess up your order.

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ID
#3194608 Review #3194608 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$43
Preferred solution
Full refund
New Reviewer

Really poor service

Food was completely cold, left on the cold concrete even though I opted for hand it to be delivery option, was not notified that it was delivered until I contact the driver myself. Completely in utterly disappointed with the service and I should be issued a full refund

User's recommendation: DoorDash sucks.

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ID
#3192466 Review #3192466 is a subjective opinion of poster.
Location
Lower Gwynedd, Pennsylvania
Loss
$49
Preferred solution
Full refund

Bad customer experience

Please do not order with doordash. They denied me a refund 25.00 when my the items I ordered from their website did not arrive. This is the third incident with this company in the last 3 weeks. Either they are not good company as they claimed or they don't have policies in place on the kind of personnel (drivers/delivery persons)they hire. Now I have to seek legal help to get my money back. Please Please do not sign up with them for your food orders.
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ID
#3186592 Review #3186592 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Charged 4 times for one order

Was charged 4 times for the same order on 12/21/2021 for Chinese take-out. A $70 order turned into a $280 order. Merry Christmas!
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ID
#3185114 Review #3185114 is a subjective opinion of poster.
Location
Charleston, West Virginia
Cons
  • Sometimes missing food
Loss
$210
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I ordered a meal from Elite Peach from a delivery service. I ordered peach chicken tenders (tossed in a peach sauce), mac and cheese, and broccoli. The food looked good but was nasty. The chicken wasn't tossed in a sauce, the mac and cheese was very dry, and the...
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ID
#3184969 Review #3184969 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order never delivered, doordash driver stole the food

Placed an order on popeyes application value $97. As per store manager, order was picked up by the driver Claudia, but shje never delievred the food. When I called doordash, they were not help at all, the only answer i got is that Popeyes need to respond. When I called Popeyes, they said Doordash has to respond. Midtime, we had not dinner, my money is lots and someone else is enjoyng my food.

User's recommendation: Don't use doordash.

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ID
#3180066 Review #3180066 is a subjective opinion of poster.
Location
Pasadena, California
New Reviewer

Didn't receive my order and driver refused to correct the issue

Delivered to the wrong address different than what I gave. The driver said he just used the GPS and didnt use the address we had on our order. He said hes sorry for delivering it to the wrong address.. I asked if he would be able to send the order to the correct address on my order and he said he cant because he is enroute to his next one and he wont go back and that I just need to call door dash and see what they can do or maybe refund me. Driver is not even willing to resolve the issue..

User's recommendation: Not recommended!

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ID
#3177457 Review #3177457 is a subjective opinion of poster.
Location
Fredericksburg, Virginia
Loss
$14
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancelled order

No answer to customer service. Tried to cancel an order as I had location wrong in the app. Cancelled the order directly with noodles first then tried to reach customer service and no one answers
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ID
#3174464 Review #3174464 is a subjective opinion of poster.
Location
Battle Creek, Michigan
Pros
  • Bring you the food
Cons
  • Customer service is the worst
Loss
$26
Preferred solution
Full refund

Canceled order

Didn't get my $23 refund! Didn't get my $23 refund! Didn't get my $23 refund! Didn't get my $23 refund!
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ID
#3173686 Review #3173686 is a subjective opinion of poster.
Location
West Des Moines, Iowa

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Verified Reviewer
New Reviewer

Wrong delivery address

Third time that my order was delivered to the wrong address! Each driver did not speak English and couldnt figure out where I live one driver stood outside a parking garage obviously no one lived there! Its very disappointing to have to continually call customer service and get late, cold food!

User's recommendation: Use another delivery service.

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ID
#3171631 Review #3171631 is a subjective opinion of poster.
Location
Chappaqua, New York
Preferred solution
Let the company propose a solution
New Reviewer

Jewel Delivery

No delivery of groceries during the window I selected. How can my order just sit in the store when drivers are constantly picking up other orders for doordash. Makes zero sense. They should be picked up in order. Someone dropped the ball in a big way. So bad Im not using jewel anymore. So be it.
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ID
#3170756 Review #3170756 is a subjective opinion of poster.
Pros
  • Usually pretty dependable
Cons
  • No ownership
Loss
$4
Preferred solution
Coupon or discount for future use. I don’t even know who is at fault. That’s for you guys to do a deep dive why this happened
New Reviewer

Order never arrived

Never arrived I want my money back there should I hate you making me type all these characters about my food never arriving

User's recommendation: Uber eats.

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ID
#3170402 Review #3170402 is a subjective opinion of poster.
Location
Sugar Hill, Georgia
New Reviewer

Order never arrived

On December 10 i orders some Im food and it never arrived like seriously Ive been text the app and no resolve I will never use door dash again I was very hungry that day and no food and you took my money
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ID
#3170381 Review #3170381 is a subjective opinion of poster.
Pros
  • Pissed off customer
Cons
  • Never got food
Loss
$26
Preferred solution
Full refund