DOORDASH Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund Request

The salad had numerous pieces of rotted, slimy and black lettuce pieces that produced enough black slime that touched other parts of the salad making it inedible. Very disappointing. The other meal was good but the salad had to be put in the garbage.

User's recommendation: Don’t order salad here. The lettuce is not fresh and beyond wilted. It is slimy and gooey.

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ID
#2957275 Review #2957275 is a subjective opinion of poster.
Location
Homer Glen, Illinois

Didn't receive my order

I still havent received my refund! This has happened too many times when I have ordered from door dash
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ID
#2951994 Review #2951994 is a subjective opinion of poster.
Location
Winter Garden, Florida
New Reviewer

My order

The driver brought only 1 of my 2 items, what else can I write , I only received 1 out of 2 and it took 3 text to gave him respond to me

User's recommendation: Make sure they leave everything you ordered.

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ID
#2951001 Review #2951001 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Order missing items

I wanted to cancel the whole order since they didn't have my coffee. I didn't want the food. I do nit want the food
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ID
#2950584 Review #2950584 is a subjective opinion of poster.
Loss
$24
Preferred solution
Full refund
New Reviewer

Rude worthless service

Been waiting 3 hours for food and my orders have been repetitively canceled. When I called the tech, she made excuses and offered a $10 credit. $10 for three hours of my time is an insult and doesn't make up for the fact I still don't have food. As a diabetic, this is a serious issue for me.

User's recommendation: Use another app.

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ID
#2948520 Review #2948520 is a subjective opinion of poster.
Pros
  • Most of the restaurants are very good
Cons
  • Extremely slow
  • Customer service is the worst

Help bc i received someone’s order but not mine

Worst help ever. Got a bag of food but nothing i ordered. Not at all helpful. Very sad :( :( :( :( :(

User's recommendation: Pick up food if you can.

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ID
#2946720 Review #2946720 is a subjective opinion of poster.
Location
Richmond, Virginia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ordered 32 oz drink got a small was charged for med

Ordered 32oz Diet Coke received a 22 oz drink , was charged for med , could you please refund the price , thank you
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ID
#2944456 Review #2944456 is a subjective opinion of poster.
Loss
$1
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ordered 32 oz drink got a small was charged for med

Need a refund for the drink ordered and paid for 32 oz received the 22oz drink could you please correct my receipt

User's recommendation: Ok.

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ID
#2944442 Review #2944442 is a subjective opinion of poster.
Location
Denham Springs, Louisiana

Slow delivery

It 45 minutes to deliver my food so it was stale and stone cold by the time I received it! The driver said he had lots of deliveries to make. When I first started with DoorDash I received my food in a reasonable amount of time. I live only 10 min away so I asked the driver what took so long and he said DoorDash stacked lots of deliveries. This never happened when I first used your service and thats a ridiculous amount of time to wait air dinner and I dont like my dinner sitting there for 45 min so I will not be using DoorDash anymore.

User's recommendation: Not worth it.

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ID
#2943726 Review #2943726 is a subjective opinion of poster.
Location
Bellevue, Washington

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing pay - no resolutions

Hi, Missing pay from September 27th in the amount of $41.25 I have emailed and spoke to many people saying this would get resolved easily and still nothing has happened. Reference # 22987**** Please resolve this pay issue. This is the only payout not received on my Dasher Direct Card.
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ID
#2942665 Review #2942665 is a subjective opinion of poster.
Location
Hopkins, Minnesota

Horrible service

My food was picked up by the dasher at 7:30. I only live ten minutes away. At 8:00 pm it still is not here! I think the delivery guys are stacking deliveries and by the time they get to me the food is stone cold!

User's recommendation: It’s not worth it!

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ID
#2941373 Review #2941373 is a subjective opinion of poster.
Location
Bellevue, Washington

Trying to sign into my account

All communication avenues keep saying, you already have an account when Im just trying to reset my password so apparently there is no way to get in touch with you to reset my password when your system isnt working correctly!

User's recommendation: Don’t use.

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ID
#2933123 Review #2933123 is a subjective opinion of poster.
Location
Bellevue, Washington
New Reviewer

Wrong order

I was missing some of my items and some of my items were wrong. I dont use DoorDash often because of this reason.
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ID
#2928253 Review #2928253 is a subjective opinion of poster.
Location
Kansas City, Kansas

Service sucks

1/2 my food did not come . I have a husband with alzheimers and he is very up set his food did nitbcome

User's recommendation: Look in every bag before letting driver go!!!!

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ID
#2925166 Review #2925166 is a subjective opinion of poster.
Location
Downey, California
New Reviewer
Update by user Sep 30, 2021

The app will not let me go back and add more items missing or the fact that the entire order was wrong and I had to re-order the food!

Original review updated by user Sep 30, 2021
As far as Im concerned this issue is not resolved The driver had another delivery on the way Unlike other drivers that usually blow up...
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ID
#2922810 Review #2922810 is a subjective opinion of poster.
Pros
  • I like food delivery
Cons
  • Cold food
  • Received someone else s order
Loss
$28
Preferred solution
Full refund